Hyderabad: Unchecked and unscientific digging does not just leave tarred roads in a shambles; on Monday morning it left thousands of people desperately trying to access emergency services as telephone lines for police and ambulances were disrupted. Though the authorities claimed the service remained accessible through backup telecom lines, callers<\/a> could only connect to the helplines easily around 9am. The services were fully restored only by noon. 无节制的和不科学的挖掘不仅离开柏油道路混乱;周一早上,造成成千上万的人拼命试图访问了警察和救护车紧急服务电话线路中断。 海德拉巴:无节制的和不科学的挖掘不仅离开柏油道路混乱;周一早上,造成成千上万的人拼命试图访问了警察和救护车紧急服务电话线路中断。尽管当局声称服务仍然可以通过备份电信线路,调用者只能连接到帮助热线,容易在9点。只有中午的服务完全恢复。
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The underground BSNL<\/a> cables were damaged due to road cutting works near Kompally. The call centres of GVK Emergency Management And Research Institute (EMRI), which operates the 108 ambulance service, 181 emergency service and ‘Dial 100’ control centre of the police, operate from the same area through dedicated telecommunication lines provided by BSNL.
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\n“Our control room staff informed at around midnight that the ‘Dial 100’ call service was temporarily disrupted. Later, the services were automatically re-established through another service provider. I was told that the problem arose because of damage to BSNL lines due to road cutting work near Gundlapochampally,” Hyderabad police commissioner M Mahendar Reddy said.
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\nWhen TOI contacted the Hyderabad city police control room, the on-duty staff informed that they started receiving calls with normal frequency only at around 9am.
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The 108 call centre operated by GVK EMRI also received fewer calls due to disruption of the service. “On an average, we receive 40,000 calls every day from people in the two Telugu states. But due to the disruption of service, we received fewer calls. The total figure for the day might be around 30,000 to 32,000 calls,” chief operating officer (COO) of GVK EMRI, P Brahmananda Rao<\/a>, told TOI.
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\nHowever, he maintained that they automatically switched to another service provider immediately after the disruption of BSNL service. “There was no complete lack of connectivity. But the callers might have experienced a delay in getting through to the operator as the waiting queue was longer due to the technical problem. Though there is a dip in number of calls, the number of cases we attend each day remained almost the same,” Rao said.
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\nBSNL general manager (rural), Hyderabad telecom district, C Ramachandran, said they received an alert about the disruption of service at around 7am.
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“Our underground dedicated fibre optic<\/a> line for ‘Dial 100’ and 108 services was damaged due to road cutting work taken up by contractors of either Mission Bhagiratha or road widening works between Kompally and Medchal. By 12 noon, we were able to re-establish the connectivity. Till then the services ran on backup connectivity of other service providers. Callers might have experienced difficulty in connecting as the backup lines can only accommodate few calls at the same time,” Ramachandran told TOI.
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\n\n<\/p><\/body>","next_sibling":[{"msid":60168854,"title":"IT ministry writes to 9 more smartphone firms on data security","entity_type":"ARTICLE","link":"\/news\/it-ministry-writes-to-9-more-smartphone-firms-on-data-security\/60168854","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":60169301,"entity_type":"ARTICLE","title":"100, 108 services conk off, thanks to road cutting","synopsis":"Unchecked and unscientific digging does not just leave tarred roads in a shambles; on Monday morning it left thousands of people desperately trying to access emergency services as telephone lines for police and ambulances were disrupted.","titleseo":"telecomnews\/100-108-services-conk-off-thanks-to-road-cutting","status":"ACTIVE","authors":[{"author_name":"Mahesh Buddi","author_link":"\/author\/479184455\/mahesh-buddi","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479184455.cms?width=250&height=250&imgsize=13559","author_additional":{"thumbsize":true,"msid":479184455,"author_name":"Mahesh Buddi","author_seo_name":"Mahesh-Buddi","designation":"Senior Correspondent","agency":false}}],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2017-08-22 09:38:06","lastupd":"2017-08-22 09:41:20","breadcrumbTags":["industry","BSNL","fibre optic","Callers","Brahmananda Rao"],"secinfo":{"seolocation":"telecomnews\/100-108-services-conk-off-thanks-to-road-cutting"}}" data-authors="[" mahesh buddi"]" data-category-name="" data-category_id="" data-date="2017-08-22" data-index="article_1">
100、108服务坏掉了,由于道路切割
地下BSNL电缆损坏是由于道路切割Kompally附近工作。共处的呼叫中心应急管理研究院(EMRI),经营108救护车服务,181年紧急服务和“拨100”控制中心的警察,从同一地区通过BSNL提供的电信专线。
“我们的控制室工作人员通知午夜时分,拨打100的电话服务被暂时中断。后,自动恢复到另一个服务提供者的服务。我被告知这个问题是因为损坏BSNL行由于道路切割Gundlapochampally附近工作,“海德拉巴警察局长M Mahendar Reddy说。
钢铁洪流联系海德拉巴市公安局控制室时,值班人员告知,他们开始接受电话正常频率只有在9点左右。
108呼叫中心运营的共处EMRI也得到了更少的电话由于服务的中断。平均来说,我们每天收到40000个电话从两个泰卢固语国家的人。但由于服务的中断,我们收到了更少的电话。当天的总数可能会在30000年到32000年电话,”首席运营官(COO)共处EMRI, PBrahmananda饶告诉钢铁洪流。
然而,他坚称他们自动切换到另一个服务提供者后立即BSNL中断服务。“没有完全缺乏连通性。但呼叫者可能经历了延迟到运营商的等待队列长是由于技术问题。虽然有数量下降的电话,病例数我们每天参加仍然几乎相同,”Rao说。
BSNL总经理(农村),海德拉巴电信区,C拉马钱德兰表示,他们收到警报的中断服务在早上7点左右。
“我们的地下专用光纤拨打100和108行服务受损是由于道路切割工作由承包商使命Bhagiratha或道路拓宽工程Kompally和Medchal之间。到中午12点,我们可以重新建立连接。直到那时其他服务提供者的服务运行在备份连接。呼叫者可能经历了困难连接备份线路只能容纳几个电话同时,”拉玛钱德朗告诉钢铁洪流。
Hyderabad: Unchecked and unscientific digging does not just leave tarred roads in a shambles; on Monday morning it left thousands of people desperately trying to access emergency services as telephone lines for police and ambulances were disrupted. Though the authorities claimed the service remained accessible through backup telecom lines, callers<\/a> could only connect to the helplines easily around 9am. The services were fully restored only by noon.
\n
The underground BSNL<\/a> cables were damaged due to road cutting works near Kompally. The call centres of GVK Emergency Management And Research Institute (EMRI), which operates the 108 ambulance service, 181 emergency service and ‘Dial 100’ control centre of the police, operate from the same area through dedicated telecommunication lines provided by BSNL.
\n
\n“Our control room staff informed at around midnight that the ‘Dial 100’ call service was temporarily disrupted. Later, the services were automatically re-established through another service provider. I was told that the problem arose because of damage to BSNL lines due to road cutting work near Gundlapochampally,” Hyderabad police commissioner M Mahendar Reddy said.
\n
\nWhen TOI contacted the Hyderabad city police control room, the on-duty staff informed that they started receiving calls with normal frequency only at around 9am.
\n
The 108 call centre operated by GVK EMRI also received fewer calls due to disruption of the service. “On an average, we receive 40,000 calls every day from people in the two Telugu states. But due to the disruption of service, we received fewer calls. The total figure for the day might be around 30,000 to 32,000 calls,” chief operating officer (COO) of GVK EMRI, P Brahmananda Rao<\/a>, told TOI.
\n
\nHowever, he maintained that they automatically switched to another service provider immediately after the disruption of BSNL service. “There was no complete lack of connectivity. But the callers might have experienced a delay in getting through to the operator as the waiting queue was longer due to the technical problem. Though there is a dip in number of calls, the number of cases we attend each day remained almost the same,” Rao said.
\n
\nBSNL general manager (rural), Hyderabad telecom district, C Ramachandran, said they received an alert about the disruption of service at around 7am.
\n
“Our underground dedicated fibre optic<\/a> line for ‘Dial 100’ and 108 services was damaged due to road cutting work taken up by contractors of either Mission Bhagiratha or road widening works between Kompally and Medchal. By 12 noon, we were able to re-establish the connectivity. Till then the services ran on backup connectivity of other service providers. Callers might have experienced difficulty in connecting as the backup lines can only accommodate few calls at the same time,” Ramachandran told TOI.
\n
\n\n<\/p><\/body>","next_sibling":[{"msid":60168854,"title":"IT ministry writes to 9 more smartphone firms on data security","entity_type":"ARTICLE","link":"\/news\/it-ministry-writes-to-9-more-smartphone-firms-on-data-security\/60168854","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":60169301,"entity_type":"ARTICLE","title":"100, 108 services conk off, thanks to road cutting","synopsis":"Unchecked and unscientific digging does not just leave tarred roads in a shambles; on Monday morning it left thousands of people desperately trying to access emergency services as telephone lines for police and ambulances were disrupted.","titleseo":"telecomnews\/100-108-services-conk-off-thanks-to-road-cutting","status":"ACTIVE","authors":[{"author_name":"Mahesh Buddi","author_link":"\/author\/479184455\/mahesh-buddi","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479184455.cms?width=250&height=250&imgsize=13559","author_additional":{"thumbsize":true,"msid":479184455,"author_name":"Mahesh Buddi","author_seo_name":"Mahesh-Buddi","designation":"Senior Correspondent","agency":false}}],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2017-08-22 09:38:06","lastupd":"2017-08-22 09:41:20","breadcrumbTags":["industry","BSNL","fibre optic","Callers","Brahmananda Rao"],"secinfo":{"seolocation":"telecomnews\/100-108-services-conk-off-thanks-to-road-cutting"}}" data-news_link="//www.iser-br.com/news/100-108-services-conk-off-thanks-to-road-cutting/60169301">
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