In the current scenario, telecom operators as you know, have starved for funds. How has your telecom business been doing?
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Our quarter has just ended. If I give you the perspective of the last five years, we have seen service provider business growth at 38% CAGR. Service providers have invested in IP transformation, Artificial Intelligence (AI<\/a>), Machine Learning (ML<\/a>) – we call it automation. They invested in data center transformation. These are things needed that can take them to that trillion mark.
Have you started engaging with Jio on 5G?
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We have started with Jio on automation, and on IP transformation. We work on many fields with Jio and Bharti.
How do you see your revenue growth when 5G comes out completely? Do you see it helping your business?
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We are in a sweet spot. I joined this company 6 years ago. If you look at 5 years back, we didn't see Cisco as a vendor in telecom or SP industry because 60- 70% of the capex went into radio and radio-related technologies. If you fast forward starting from 2020 and the next decade, it will be only 20% in access and access technologies. Balance will come into the core, cloud, virtualization. That’s where we are leaders. We have acquired an enormous number of assets. For example, we have acquired companies for cloud, Wi-Fi, Meraki, SD-WAN, Viptela, etc. We have invested in over 200 companies. We are really prepared to capture that opportunity. For example, when I said we take this instant gratification for a particular industry, for that you need those industrial solutions – we have built them.
Five years back in India, SPs did not see us as their strategic partner. I can tell you with guarantee, all of them see us on the table today. If you ask them who are your top 4 technology partners, Cisco’s name will show up because we are becoming more and more relevant for them. That is why I am very optimistic about India. Cisco has now got its own chipset. Now the question is, why did we introduce our own chipset? Because the capacity needs were growing faster than the roadmaps of our chip vendors. This Q100 is the chipset which is one of the smartest chips available in the market. It has 2 times the capacity, half the energy cost, and one tenth of the form factor. So, you save on cost, and energy. It is dense and has embedded security. Now that particular chipset is coming in all our products, whether it is core, access, and aggregation.
Do you think such an innovation is good for the current telecom landscape?
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For India, it is perfect. When I meet customers, they ask me, “When can you bring it?” because they already have a lot of gear and now, we have to migrate that. That’s the journey we are now taking. At the end of the day, it will be an enormous saving for them.
Cisco has also announced $5 billion fund for 5G?
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This is to facilitate the customer’s transformation. If a customer is on an old generation gear on either Cisco or third party, now we can bring facilitation.
Are any operators seeking a part of this fund?
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I think all of them. We have something called Cisco Capital, our finance arm, which is helping to solve some of these capital issues.
Do you think India may need more spectrum frequencies?
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If you look at Germany for example, they have issued multiple bands for 5G. Some bands are for enterprise 5G. For example, Bosch, BMW and Siemens have got the spectrum too, but those have a reach to the factory. The higher the frequencies, the lower the range. For example, 700 Mhz and 900 Mhz have a big range whereas 2.3 has less. So, the higher you go, the lower the range.
If you look at the Asia-Pacific, Japan has created a separate spectrum for dedicated networks. Thailand is finalizing their spectrum options. They have got an 8-band spread. Philippines was the best of all. They gave 5G Spectrum free, 100 megahertz. That is a really good example. Singapore is looking at it because the problem with their current bands is security. They have not issued spectrum yet. Australia is the same as India where we were thinking 3.6 or 2.6, and they also have spectrum for mines and factories and so on.
Update us on your partnership with Jio?
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Yes. You will see some amazing things coming that we are doing together with Jio and Bharti in the small and medium enterprise business, where SP will become our channel. They are not our customers; they are our partners.
I have been here for some years, and I think we are at the end of this misery, good things will come. Things will move in the right direction in the next few quarters. The structure that we have right now, “3 plus 1”, is the perfect structure for this country. What is needed is fiberization, laws for cyber security, and some policy frameworks around taxation. If you create a healthy technology platform, our Digital India vision will come true.
So, these are the challenges that you see in the journey to 5G?
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Yes. In Japan, you have fiber everywhere. When we talk about congestion free transport, that doesn't exist. The issue is not there.
Fiber, as you said, is the biggest bottleneck as of now. What telcos should do to accelerate their digital offerings?
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Telcos need to fast track their journey on the cloud. They need to embrace technologies like AI, ML and automation. They need to fast track their network function virtualization, because all of this makes them agile and low-cost. That is what is needed to thrive in this market. We need to make the telecom sector healthy because it will create the technology platform that will give us the trillion-dollar economy boost. If we fiberize, create congestion free transport networks, create flat networks, so we take cost out of them, make them intelligent and automated, it will lead to less cost of product. Once you have a less cost of production, then even with $2\/3 ARPU, we can still bring something to the bottom-line. Today, the cost of production is more than the income.
Do you think 5G will also help telcos increase revenue?
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You must have heard a concept of CSP becoming a digital service provider. That was a journey where you were on manual monolithic systems and then you created IP, digital kind of systems. The journey starting 2020 till 2025 is, how do you make this CSP, DSP into a digital value player. Because enterprises will not buy minutes, they will not buy gigabytes. So, you have to offer them digital value.
By when are you looking at 5G becoming a reality in India? Obviously, the auction is one thing, but given the market scenario, what’ your take?
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The question is, when will it become a mass market? Three years from now. When will the first trial take place? Maybe a year from now. They will have no choice but to buy it, but they will not do it with a full heart, unless you put the right price tag behind it, make it conducive for them. Today, they can’t afford it.
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