![\"<p>Airtel](\"\/Themes\/Release\/images\/responsive\/ettelecom-default.jpg\")
\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel<\/a> CEO Gopal Vittal<\/a> said in a note to subscribers.
He assured subscribers that any employee visiting customers<\/a> to solve issues with existing connections or for a new installation will maintain \"highest level of hygiene\", and that its entire staff has been trained to ensure a \"contactless\" experience.
\"We have now been in lock-down for over 40 days and have entered a new normal. Our 45,000 strong workforce continues to be on the field to serve you and we are grateful that all of them are safe. We are now in the next phase of this journey as the world slowly starts to open up,\" Vittal said.
Over the last few weeks, Airtel has delivered several initiatives, including new capabilities of SIM delivery to home, doorstep KYC, \"Work from Home\" solutions, conferencing and security services.
Read also<\/h4><\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-authors="[" danish khan"]" data-category-name="" data-category_id="" data-date="2020-05-07" data-index="article_1">
- Telecom乐动扑克News
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Airtel添加大规模网络处理数据能力的需求;确保“非接触式”的经验:Gopal Vittal
“我们添加了大量的能力远远超过增长曲线来满足您的需求,“Airtel CEO Gopal Vittal用户在一份报告中称。< / p >
Airtel CEO Gopal Vittal说,过去几周,该公司已交付的若干举措,以解决用户查询或问题。
新德里消息:附近的旅馆周四表示,它增加了“巨大的能力”来处理日益增长的数据需求的网络。它补充表示,其wi - fi技术帮助客户在房子里移动信号较弱。
“我们添加了大量的能力远远超过增长曲线来满足您的需求,”附近的旅馆首席执行官塔·Vittal用户在一份报告中称。
他向用户保证,任何员工的访问客户解决问题与现有新安装连接或将保持最高水平的卫生,和它的全体职员培训,以确保一个“非接触式”的经历。
“我们现在已经控制了超过40天,已经进入了一个新的正常。我们45000年员工继续在球场上为您服务,我们感谢他们所有人是安全的。我们现在在这个旅程的下一个阶段,成为世界慢慢开始开放,”Vittal说。
在过去的几周里,Airtel了若干举措,包括SIM交付新功能,KYC门前,“在家工作”的解决方案,会议和安全服务。
“很多人经历过这些。我们也收到很多赞美我们的网络和我们如何COVID危机期间加大了我们的质量。代表整个团队,谢谢你,”他补充道。
“然而,我们知道我们并不完美,减少能力在我们的呼叫中心,你们中有些人可能面临的挑战。所以,如果有什么我们可以帮助你,请让我们知道。我们有几个渠道你到达我们启用。数字,您可以提高您的查询/投诉通过Airtel网站或Airtel下降由于应用。你也可以对我们的IVR通过调用请求从您的注册手机号码121,”Vittal说。
“任何旅馆员工访问你,是否要解决一个问题与您现有的连接或一个新的安装,将保持最高水平的卫生。此外,整个工作人员已经培训确保交付的非接触式的经验,”Vittal补充道。
Airtel CEO Gopal Vittal said that over the last few weeks, the company has delivered several initiatives to address user queries or concerns. <\/span><\/figcaption><\/figure>NEW DELHI: Airtel<\/a> on Thursday said that it has added \"massive capacity\" to handle growing data demand on its network. It added that its Wi-Fi calling technology is helping customers<\/a> with weak mobile signals inside their homes.
\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel<\/a> CEO Gopal Vittal<\/a> said in a note to subscribers.
He assured subscribers that any employee visiting customers<\/a> to solve issues with existing connections or for a new installation will maintain \"highest level of hygiene\", and that its entire staff has been trained to ensure a \"contactless\" experience.
\"We have now been in lock-down for over 40 days and have entered a new normal. Our 45,000 strong workforce continues to be on the field to serve you and we are grateful that all of them are safe. We are now in the next phase of this journey as the world slowly starts to open up,\" Vittal said.
Over the last few weeks, Airtel has delivered several initiatives, including new capabilities of SIM delivery to home, doorstep KYC, \"Work from Home\" solutions, conferencing and security services.
Read also<\/h4><\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-news_link="//www.iser-br.com/news/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal/75600967">
<\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-authors="[" danish khan"]" data-category-name="" data-category_id="" data-date="2020-05-07" data-index="article_1">
- Telecom乐动扑克News
- 2分钟阅读
Airtel添加大规模网络处理数据能力的需求;确保“非接触式”的经验:Gopal Vittal
“我们添加了大量的能力远远超过增长曲线来满足您的需求,“Airtel CEO Gopal Vittal用户在一份报告中称。< / p >
Airtel CEO Gopal Vittal说,过去几周,该公司已交付的若干举措,以解决用户查询或问题。
新德里消息:附近的旅馆周四表示,它增加了“巨大的能力”来处理日益增长的数据需求的网络。它补充表示,其wi - fi技术帮助客户在房子里移动信号较弱。
“我们添加了大量的能力远远超过增长曲线来满足您的需求,”附近的旅馆首席执行官塔·Vittal用户在一份报告中称。
他向用户保证,任何员工的访问客户解决问题与现有新安装连接或将保持最高水平的卫生,和它的全体职员培训,以确保一个“非接触式”的经历。
“我们现在已经控制了超过40天,已经进入了一个新的正常。我们45000年员工继续在球场上为您服务,我们感谢他们所有人是安全的。我们现在在这个旅程的下一个阶段,成为世界慢慢开始开放,”Vittal说。
在过去的几周里,Airtel了若干举措,包括SIM交付新功能,KYC门前,“在家工作”的解决方案,会议和安全服务。
“很多人经历过这些。我们也收到很多赞美我们的网络和我们如何COVID危机期间加大了我们的质量。代表整个团队,谢谢你,”他补充道。
“然而,我们知道我们并不完美,减少能力在我们的呼叫中心,你们中有些人可能面临的挑战。所以,如果有什么我们可以帮助你,请让我们知道。我们有几个渠道你到达我们启用。数字,您可以提高您的查询/投诉通过Airtel网站或Airtel下降由于应用。你也可以对我们的IVR通过调用请求从您的注册手机号码121,”Vittal说。
“任何旅馆员工访问你,是否要解决一个问题与您现有的连接或一个新的安装,将保持最高水平的卫生。此外,整个工作人员已经培训确保交付的非接触式的经验,”Vittal补充道。
Airtel CEO Gopal Vittal said that over the last few weeks, the company has delivered several initiatives to address user queries or concerns. <\/span><\/figcaption><\/figure>NEW DELHI: Airtel<\/a> on Thursday said that it has added \"massive capacity\" to handle growing data demand on its network. It added that its Wi-Fi calling technology is helping customers<\/a> with weak mobile signals inside their homes.
\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel<\/a> CEO Gopal Vittal<\/a> said in a note to subscribers.
He assured subscribers that any employee visiting customers<\/a> to solve issues with existing connections or for a new installation will maintain \"highest level of hygiene\", and that its entire staff has been trained to ensure a \"contactless\" experience.
\"We have now been in lock-down for over 40 days and have entered a new normal. Our 45,000 strong workforce continues to be on the field to serve you and we are grateful that all of them are safe. We are now in the next phase of this journey as the world slowly starts to open up,\" Vittal said.
Over the last few weeks, Airtel has delivered several initiatives, including new capabilities of SIM delivery to home, doorstep KYC, \"Work from Home\" solutions, conferencing and security services.
Read also<\/h4><\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-news_link="//www.iser-br.com/news/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal/75600967">
<\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-authors="[" danish khan"]" data-category-name="" data-category_id="" data-date="2020-05-07" data-index="article_1">
- Telecom乐动扑克News
- 2分钟阅读
Airtel添加大规模网络处理数据能力的需求;确保“非接触式”的经验:Gopal Vittal
“我们添加了大量的能力远远超过增长曲线来满足您的需求,“Airtel CEO Gopal Vittal用户在一份报告中称。< / p >
Airtel CEO Gopal Vittal说,过去几周,该公司已交付的若干举措,以解决用户查询或问题。
新德里消息:附近的旅馆周四表示,它增加了“巨大的能力”来处理日益增长的数据需求的网络。它补充表示,其wi - fi技术帮助客户在房子里移动信号较弱。
“我们添加了大量的能力远远超过增长曲线来满足您的需求,”附近的旅馆首席执行官塔·Vittal用户在一份报告中称。
他向用户保证,任何员工的访问客户解决问题与现有新安装连接或将保持最高水平的卫生,和它的全体职员培训,以确保一个“非接触式”的经历。
“我们现在已经控制了超过40天,已经进入了一个新的正常。我们45000年员工继续在球场上为您服务,我们感谢他们所有人是安全的。我们现在在这个旅程的下一个阶段,成为世界慢慢开始开放,”Vittal说。
在过去的几周里,Airtel了若干举措,包括SIM交付新功能,KYC门前,“在家工作”的解决方案,会议和安全服务。
“很多人经历过这些。我们也收到很多赞美我们的网络和我们如何COVID危机期间加大了我们的质量。代表整个团队,谢谢你,”他补充道。
“然而,我们知道我们并不完美,减少能力在我们的呼叫中心,你们中有些人可能面临的挑战。所以,如果有什么我们可以帮助你,请让我们知道。我们有几个渠道你到达我们启用。数字,您可以提高您的查询/投诉通过Airtel网站或Airtel下降由于应用。你也可以对我们的IVR通过调用请求从您的注册手机号码121,”Vittal说。
“任何旅馆员工访问你,是否要解决一个问题与您现有的连接或一个新的安装,将保持最高水平的卫生。此外,整个工作人员已经培训确保交付的非接触式的经验,”Vittal补充道。
Airtel CEO Gopal Vittal said that over the last few weeks, the company has delivered several initiatives to address user queries or concerns. <\/span><\/figcaption><\/figure>NEW DELHI: Airtel<\/a> on Thursday said that it has added \"massive capacity\" to handle growing data demand on its network. It added that its Wi-Fi calling technology is helping customers<\/a> with weak mobile signals inside their homes.
\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel<\/a> CEO Gopal Vittal<\/a> said in a note to subscribers.
He assured subscribers that any employee visiting customers<\/a> to solve issues with existing connections or for a new installation will maintain \"highest level of hygiene\", and that its entire staff has been trained to ensure a \"contactless\" experience.
\"We have now been in lock-down for over 40 days and have entered a new normal. Our 45,000 strong workforce continues to be on the field to serve you and we are grateful that all of them are safe. We are now in the next phase of this journey as the world slowly starts to open up,\" Vittal said.
Over the last few weeks, Airtel has delivered several initiatives, including new capabilities of SIM delivery to home, doorstep KYC, \"Work from Home\" solutions, conferencing and security services.
Read also<\/h4><\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-news_link="//www.iser-br.com/news/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal/75600967">
- Telecom乐动扑克News
- 2分钟阅读
Airtel添加大规模网络处理数据能力的需求;确保“非接触式”的经验:Gopal Vittal
“我们添加了大量的能力远远超过增长曲线来满足您的需求,“Airtel CEO Gopal Vittal用户在一份报告中称。< / p >
读到
“我们添加了大量的能力远远超过增长曲线来满足您的需求,”附近的旅馆首席执行官塔·Vittal用户在一份报告中称。
他向用户保证,任何员工的访问客户解决问题与现有新安装连接或将保持最高水平的卫生,和它的全体职员培训,以确保一个“非接触式”的经历。
“我们现在已经控制了超过40天,已经进入了一个新的正常。我们45000年员工继续在球场上为您服务,我们感谢他们所有人是安全的。我们现在在这个旅程的下一个阶段,成为世界慢慢开始开放,”Vittal说。
在过去的几周里,Airtel了若干举措,包括SIM交付新功能,KYC门前,“在家工作”的解决方案,会议和安全服务。
“很多人经历过这些。我们也收到很多赞美我们的网络和我们如何COVID危机期间加大了我们的质量。代表整个团队,谢谢你,”他补充道。
“然而,我们知道我们并不完美,减少能力在我们的呼叫中心,你们中有些人可能面临的挑战。所以,如果有什么我们可以帮助你,请让我们知道。我们有几个渠道你到达我们启用。数字,您可以提高您的查询/投诉通过Airtel网站或Airtel下降由于应用。你也可以对我们的IVR通过调用请求从您的注册手机号码121,”Vittal说。
“任何旅馆员工访问你,是否要解决一个问题与您现有的连接或一个新的安装,将保持最高水平的卫生。此外,整个工作人员已经培训确保交付的非接触式的经验,”Vittal补充道。
\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel<\/a> CEO Gopal Vittal<\/a> said in a note to subscribers.
He assured subscribers that any employee visiting customers<\/a> to solve issues with existing connections or for a new installation will maintain \"highest level of hygiene\", and that its entire staff has been trained to ensure a \"contactless\" experience.
\"We have now been in lock-down for over 40 days and have entered a new normal. Our 45,000 strong workforce continues to be on the field to serve you and we are grateful that all of them are safe. We are now in the next phase of this journey as the world slowly starts to open up,\" Vittal said.
Over the last few weeks, Airtel has delivered several initiatives, including new capabilities of SIM delivery to home, doorstep KYC, \"Work from Home\" solutions, conferencing and security services.
Read also<\/h4><\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-news_link="//www.iser-br.com/news/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal/75600967">
<\/a><\/figure>Connectivity absolutely essential; taken steps to ensure customers stay connected: Airtel CEO<\/a><\/h5><\/div><\/a><\/figure>Airtel accelerating network rollouts, advancing investments to ensure connectivity: Gopal Vittal<\/a><\/h5><\/div><\/div><\/div>
\"Many of you have experienced these. We have also received numerous compliments about our network and how we have stepped up our quality during the COVID crisis. On behalf of the entire team, Thank you,\" he added.
\"Yet, we know we are not perfect and given reduced capacities at our call centers, some of you may have faced challenges. So, if there is anything else that we can help you with, please do let us know. We have enabled several channels for you to reach us. Digitally, you can raise your queries\/complaints through the Airtel website or the Airtel Thanks App. You can also drop in a request on our IVR by calling 121 from your registered mobile number,\" Vittal said.
\"Any Airtel employee that visits you, whether to solve an issue with your existing connection or for a new installation, will maintain the highest level of hygiene. In addition, the entire staff has been trained on ensuring delivery of contactless experience,\" Vittal added.
<\/body>","next_sibling":[{"msid":75600386,"title":"Liberty and Telefonica in $38 bln UK tie-up to take on BT","entity_type":"ARTICLE","link":"\/news\/liberty-and-telefonica-in-38-bln-uk-tie-up-to-take-on-bt\/75600386","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"66880910","title":"Minimum recharge: Here is why Airtel, Vodafone Idea could lose 60 million subscribers","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers","category_name":"Slide-Shows","synopsis":"Indian telecom industry could lose up to 60 million subscribers in the next six months as incumbents Vodafone Idea and Bharti Airtel aggressively push their prepaid customers to opt for minimum recharge plans. These latest packs have laid a platform on pricing i.e. almost at par with Reliance Jio's minimum tariff plan. ","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-1278338\/66880910.cms?width=150&height=112","link":"\/slide-shows\/minimum-recharge-here-is-why-airtel-vodafone-idea-could-lose-60-million-subscribers\/66880910"}],"msid":75600967,"entity_type":"ARTICLE","title":"Airtel added massive network capacity to handle data demand; ensuring 'contactless' experience: Gopal Vittal","synopsis":"\"We added massive capacity well ahead of the curve to meet your growing demand,\" Airtel CEO Gopal Vittal said in a note to subscribers.","titleseo":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal","status":"ACTIVE","authors":[{"author_name":"Danish Khan","author_link":"\/author\/479206691\/danish-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479206691.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479206691,"author_name":"Danish Khan","author_seo_name":"danish-khan","designation":"Senior Editor","agency":false}}],"analytics":{"comments":0,"views":2316,"shares":0,"engagementtimems":670000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal\/articleshow\/75600967.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-05-07 17:23:33","lastupd":"2020-05-07 17:49:19","breadcrumbTags":["airtel news","Airtel","UnsungHeroes","coronavirus","Gopal Vittal","Customers","pandemic","telecom sector","telecom news"],"secinfo":{"seolocation":"telecomnews\/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal"}}" data-news_link="//www.iser-br.com/news/airtel-adds-massive-network-capacity-to-handle-data-demand-ensuring-contactless-experience-airtel-ceo-gopal-vittal/75600967">
<\/a><\/figure>
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