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WASHINGTON: Amazon<\/a>.com Inc confirmed that the Federal Trade Commission<\/a> (FTC<\/a>) has been investigating sign-up and cancellation processes for its Prime program since March 2021
The probe was previously reported by Business Insider, but Amazon made the probe public in a recently posted petition with the FTC that questioned what it called the agency's \"burdensome\" requests and said the commission was harassing senior executives.
In an Aug. 5 filing, Amazon said the commission first sent a investigative demand for information in March 2021 in the Prime probe and in June expanded its requests for additional non-Prime subscription programs including Audible, Amazon Music<\/a>, Kindle<\/a> Unlimited and Subscribe & Save. Amazon says the expanded requests for information are \"overly broad and burdensome.\"
The FTC probe has looked at steps customers must take to cancel or enroll in Prime.
Amazon said it produced 37,000 pages of documents and \"repeatedly met with staff to answer its questions.\"
Amazon wants the FTC to extend the length of time allowed to respond to requests for comments and get a chance to respond to the FTC's \"new and expanded demands.\"
An FTC spokesman declined to comment.
Amazon said the FTC was seeking to \"harass\" both its current chief executive Andy Jassy and former CEO and current executive chairman Jeff Bezos<\/a> by demanding they testify at an investigative hearing \"on an open-ended list of topics.\"
Amazon called that \"grossly unreasonable, unduly burdensome, and calculated to serve no other purpose than to harass Amazon's highest-ranking executives and disrupt its business operations.\"
The e-retailer said it learned in July that FTC staff had begun attempting to serve individual investigative demands \"at the homes of certain current and former Amazon employees.\"
In a statement on Tuesday in response to the Prime probe, Amazon said: \"We make it clear and simple for customers to both sign up for or cancel their Prime membership.\"
In February, Amazon raised the price of its Prime program. U.S. monthly fees for the fast-shipping and media service rose to $14.99 from $12.99, and annual membership went up to $139, from $119.
With more than 200 million members globally, Prime is an incentive to consumers to direct more of their shopping to Amazon. Revenue from such fees for the fourth quarter rose 15% to $8.1 billion.
The FTC is chaired by Lina Khan, who gained attention with a 2017 article in the Yale Law Journal titled \"Amazon's Antitrust Paradox.\" The agency has opened a broad antitrust probe into Amazon as part of government antitrust investigations begun under the Trump administration. The investigations are also looking at Meta Platforms Inc's Facebook and Alphabet Inc's Google<\/a>.
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华盛顿:亚马逊com公司证实联邦贸易委员会(联邦贸易委员会)已经对注册和注销流程2021年3月以来其主要项目
由企业内部调查以前,但亚马逊调查公众与联邦贸易委员会最近发布的请愿书质疑所谓的“负担”请求和高管称,该委员会正在骚扰。
亚马逊在8月5日的备案文件中说,该委员会第一次发送信息需求调查2021年3月在探针和6月份扩大非优质订阅请求额外的项目包括音响,亚马逊的音乐,Kindle无限和订阅和保存。亚马逊表示,扩大请求信息“过于广泛而繁重的。”
联邦贸易委员会调查看着客户必须采取的措施取消或参加'。
亚马逊表示,它生产了37000页的文档和“多次会见了员工回答问题。”
亚马逊希望联邦贸易委员会延长的时间允许对评论和请求作出回应有机会回应联邦贸易委员会的“新和扩展的要求。”
联邦贸易委员会的一位发言人拒绝置评。
亚马逊表示,联邦贸易委员会正在寻求“骚扰”其现任首席执行官安迪·雅西和前首席执行官和当前执行主席杰夫·贝佐斯要求他们调查听证会上作证“开放式的话题。”
亚马逊被称为“严重不合理,过于繁琐,计算服务没有其他目的比骚扰亚马逊的最高级别高管和破坏其业务操作。”
亚马逊表示,在7月,联邦贸易委员会的工作人员已经开始试图为个人调查要求“房屋的某些现任和前任亚马逊员工。”
周二在一份声明中回应调查,亚马逊表示:“我们弄清楚和简单的为客户注册或取消他们的主要成员。”
今年2月,亚马逊提出其主要项目的价格。美国快速航运和媒体服务月费12.99美元升至14.99美元,和年度会员上升至139美元,119美元。
全球有超过2亿名成员,主要是激励消费者直接更多的亚马逊购物。第四季度收入费用上涨15%,至81亿美元。
联邦贸易委员会是莉娜汗主持,他获得了关注2017年在《耶鲁法学杂志》的一篇文章名为“亚马逊的反垄断悖论”。The agency has opened a broad antitrust probe into Amazon as part of government antitrust investigations begun under the Trump administration. The investigations are also looking at Meta Platforms Inc's Facebook and Alphabet Inc's谷歌。
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