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\"In China, and later around the world, we were one of the first companies to close our stores. In Greater China, we saw the importance of swift action -- and the critical importance of social distance -- to slow the virus' spread. And, as time has gone on, we've continued to refine and expand our in-store health and safety measures, which have proven so effective in places like Greater China, where our stores have been safely open for months,\" the company's official website quoted O'Brien as saying.
O'Brien further stated that the company will reopen only when they are confident that they can safely return to serving customers from their stores.
\"Our commitment is to only move forward with a reopening once we're confident we can safely return to serving customers from our stores. We look at every available piece of data -- including local cases, near and long-term trends, and guidance from national and local health officials. These are not decisions we rush into -- and a store opening in no way means that we won't take the preventative step of closing it again should local conditions warrant,\" he said.
O'Brien said that in every store, they are focused on limiting occupancy and giving everybody lots of room, and renewing their focus on one-on-one, personalized service at the Genius Bar and throughout the store.
Face covering be required and temperature check will be conducted at the door, he said.
\"We're also taking some additional steps in most places. Face coverings will be required for all of our teams and customers, and we will provide them to customers who don't bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms -- like cough or fever -- or who have had recent exposure to someone infected with COVID-19<\/a>. Throughout the day, we're conducting enhanced deep cleanings that place special emphasis on all surfaces, display products, and highly trafficked areas,\" O'Brien said.
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苹果说计划在其零售商店安全重启操作
苹果的零售主管Deidre O ' brien周日解释公司的计划重启操作在其零售商店,他们只前进一次自信的“平安归来”。
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“在中国,后来在世界各地,我们的第一个公司关闭商店。在大中华地区,我们看到迅速采取行动的重要性,社会距离的重要性——减缓病毒的蔓延。,随着时间的过去,我们继续完善和扩大店内卫生和安全措施,这已被证明有效的在大中华区,我们的商店已经安全地打开好几个月,”该公司的官方网站援引O ' brien说。
O ' brien进一步表示,该公司将重新开放只有当他们有信心,他们可以安全地回到服务客户从他们的商店。
“我们的承诺是只有推进重启一次我们有信心我们可以安全地返回到服务客户从我们的商店。我们看每一个可用的数据,包括当地的情况下,短期和长期趋势,从国家和地方卫生官员和指导。这些都不是决定我们冲进商店开放绝不意味着我们不会再采取预防性措施,关闭了当地条件保证,”他说。
O ' brien说,在每一个商店,他们的重点是限制入住率和给大家很多的房间,和重新专注于一对一、个性化服务在天才酒吧和商店。
面覆盖需要和温度检查将在门口,他说。
“我们也在很多地方采取一些额外的步骤。面罩为我们所有的团队和客户需要,我们将提供他们的客户不要自带。温度检查将在门口,和发布健康问题将屏幕上的症状,比如咳嗽或发烧,或者最近接触过有人感染COVID-19。整整一天,我们进行增强的深层清洁,特别重视所有表面,显示产品,和高流量区域,”O ' brien说。
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