New Delhi: Advertising industry watchdog ASCI has upheld complaints against 54 campaigns for misleading advertisements during September, including those of Bharti Airtel<\/a>, HDFC and Flipkart<\/a>.<\/p>\n \n\tCustomer Complaints Council (CCC) of Advertising Standard Council of India (ASCI) upheld 13 complaints of misleading advertisements from personal and healthcare category, seven in telecom and broadband category and six in ecommerce category during the month.<\/p>\n The CCC has upheld five complaints against leading telecom operator Bharti Airtel<\/a>, in which four was for promotions of its 4G services and one was for broadband service.<\/p>\n \n\t\"The claim offer of, 'Get the same data benefits as your 3G pack and enjoy superfast 4G speeds at no extra cost; Free 4G Upgrade' was found misleading by omission of a disclaimer qualifying that the benefits offered under retail plans are not available to users under corporate plans,\" ASCI said in its order.<\/p>\n \n\tIt also found the claim of unlimited calls, unlimited movies, unlimited music and loads of data, offered in Airtel-4G My Plan Infinity as \"false and misleading\".<\/p>\n \n\tIn another matter, the ad regulator said: \"The website mentions MyPlan infinity with Airtel-4G plan has many terms and conditions and the calls are capped at 5,000 minutes per month. Therefore the choice of the term 'unlimited' was incorrect. The claim, 'Unlimited Calling, only with Airtel 4G' was false and misleading\".<\/p>\n \n\tSimilarly, Bharti Airtel's claim for its broadband services was found misleading.<\/p>\n \n\t\"The claim in the advertisement,'We at Airtel are giving away exciting surprises to all our broadband users' was misleading by omission of a disclaimer qualifying conditions under which the claim is tenable for the offer,\" CCC said.<\/p>\n \n\tPrivate sector lender HDFC Bank failed to substantiate its claim of loan approval in 15 minutes. While, e-commerce firm Flipkart was also pulled up for two of its claims by ASCI.<\/p>\n \n\tFlipkart had on its website claimed the MRP of Tek-Tron velroc safety outdoor shoes as Rs 599, while actual printed MRP on the product was Rs 499 and offered on discounted price.<\/p>\n \n\t\"This distorts facts and is therefore misleading the consumers as to actual discount being offered,\" CCC added.<\/p>\n FMCG<\/a> major HUL<\/a> was pulled for its Lux Scented Gold offer and Dove Elixir.<\/p>\n \n\tHUL's claim in the advertisement, \"Pehli baar scented gold jewellery chupi hai hasaro lux mein\" was considered misleading. HUL's another claim for hair oil Dove Elixir that \"Coconut oil penetrates only through one layer in 30 minutes via visual representation\" was also found to be \"false and misleading\".<\/p>\n Godrej<\/a> Consumer Products was pulled for claiming its Godrej No 1 Soap as the purest soap after it failed to substantiate comparative data of purity of its product.<\/p>\nPhilips' TVC for modular switches, in which it had shown spraying of liquid on the switches was found violating the code as it was \"a dangerous practice which is likely to encourage minors to emulate such acts in a manner which could cause harm or injury\".\n\n<\/body>","next_sibling":[{"msid":50187810,"title":"Reliance Communications stock jumps over 5% in intraday trade after CLSA \u2018Outperform\u2019 view","entity_type":"ARTICLE","link":"\/news\/reliance-communications-stock-jumps-over-5-in-intraday-trade-after-clsa-outperform-view\/50187810","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":50188059,"entity_type":"ARTICLE","title":"ASCI upholds complaints against Airtel, HDFC, others","synopsis":"Customer Complaints Council (CCC) of Advertising Standard Council of India (ASCI) upheld 13 complaints of misleading advertisements from personal and healthcare category, seven in telecom and broadband category and six in ecommerce category during the month.","titleseo":"telecomnews\/asci-upholds-complaints-against-airtel-hdfc-others","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2015-12-15 17:28:57","lastupd":"2015-12-15 18:01:29","breadcrumbTags":["Airtel","policy","Bharti Airtel","fmcg","HUL","Godrej","Flipkart"],"secinfo":{"seolocation":"telecomnews\/asci-upholds-complaints-against-airtel-hdfc-others"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2015-12-15" data-index="article_1">
客户投诉委员会(CCC)印度的广告标准委员会(子囊)支持13误导性广告从个人和医疗投诉类别,七在电信和宽带类别和六在电子商务类别。 新德里:广告行业监督子囊支持投诉54误导性广告活动在9月,其中包括Bharti Airtel、印度和Flipkart公司。 客户投诉委员会(CCC)印度的广告标准委员会(子囊)支持13误导性广告从个人和医疗投诉类别,七在电信和宽带类别和六在电子商务类别。 CCC已经支持5个投诉主要电信运营商Bharti附近的旅馆,四是促销的4 g服务,一个是宽带服务。 “索赔提供的利益获得相同的数据作为3 g包,享受速度超快的4 g在没有额外成本;免费4 g升级”被发现遗漏误导的免责声明提供合格的好处在零售计划不提供用户根据公司的计划,”子囊说的秩序。 研究还发现索赔无限电话,无限的电影,无限的音乐和加载的数据,提供Airtel-4G我计划无穷“虚假和误导性的”。 在另一个问题,网站广告监管机构说:“提到MyPlan无穷Airtel-4G计划有许多条款和条件和电话每月不超过5000分钟。因此术语“无限”的选择是不正确的。声称,“无限的调用,只有Airtel 4 g”是虚假及误导性的”。 同样,Bharti Airtel的要求其宽带服务被发现具有误导性。 “广告声称,我们在旅馆令人兴奋的惊喜送给了我们所有的宽带用户的被遗漏误导的免责声明资格条件的说法站不住脚,“CCC说。 私营部门银行HDFC银行未能证实其声称的贷款批准15分钟。Flipkart公司,电子商务公司也停了两个声称的子囊。 Flipkart公司在其网站上声称的MRP Tek-Tron velroc安全户外鞋599卢比,而实际印刷MRP产品是Rs 499和提供折扣价格。 “这扭曲事实,因此误导消费者实际提供折扣,“CCC补充道。 户的广告,宣称“Pehli巴尔香味黄金首饰chupi海hasaro勒克斯我”被认为是误导。户是另一个索赔发油鸽子灵丹妙药,只有通过一层“椰子油渗透在30分钟内通过可视化表示“还发现“错误和误导性的”。 高德瑞治消费产品拉声称其高德瑞治没有1 Soap作为纯粹的Soap后未能证实其产品纯度的比较数据。HDFC子囊奉行投诉Airtel,别人
New Delhi: Advertising industry watchdog ASCI has upheld complaints against 54 campaigns for misleading advertisements during September, including those of Bharti Airtel<\/a>, HDFC and Flipkart<\/a>.<\/p>\n \n\tCustomer Complaints Council (CCC) of Advertising Standard Council of India (ASCI) upheld 13 complaints of misleading advertisements from personal and healthcare category, seven in telecom and broadband category and six in ecommerce category during the month.<\/p>\n The CCC has upheld five complaints against leading telecom operator Bharti Airtel<\/a>, in which four was for promotions of its 4G services and one was for broadband service.<\/p>\n \n\t\"The claim offer of, 'Get the same data benefits as your 3G pack and enjoy superfast 4G speeds at no extra cost; Free 4G Upgrade' was found misleading by omission of a disclaimer qualifying that the benefits offered under retail plans are not available to users under corporate plans,\" ASCI said in its order.<\/p>\n \n\tIt also found the claim of unlimited calls, unlimited movies, unlimited music and loads of data, offered in Airtel-4G My Plan Infinity as \"false and misleading\".<\/p>\n \n\tIn another matter, the ad regulator said: \"The website mentions MyPlan infinity with Airtel-4G plan has many terms and conditions and the calls are capped at 5,000 minutes per month. Therefore the choice of the term 'unlimited' was incorrect. The claim, 'Unlimited Calling, only with Airtel 4G' was false and misleading\".<\/p>\n \n\tSimilarly, Bharti Airtel's claim for its broadband services was found misleading.<\/p>\n \n\t\"The claim in the advertisement,'We at Airtel are giving away exciting surprises to all our broadband users' was misleading by omission of a disclaimer qualifying conditions under which the claim is tenable for the offer,\" CCC said.<\/p>\n \n\tPrivate sector lender HDFC Bank failed to substantiate its claim of loan approval in 15 minutes. While, e-commerce firm Flipkart was also pulled up for two of its claims by ASCI.<\/p>\n \n\tFlipkart had on its website claimed the MRP of Tek-Tron velroc safety outdoor shoes as Rs 599, while actual printed MRP on the product was Rs 499 and offered on discounted price.<\/p>\n \n\t\"This distorts facts and is therefore misleading the consumers as to actual discount being offered,\" CCC added.<\/p>\n FMCG<\/a> major HUL<\/a> was pulled for its Lux Scented Gold offer and Dove Elixir.<\/p>\n \n\tHUL's claim in the advertisement, \"Pehli baar scented gold jewellery chupi hai hasaro lux mein\" was considered misleading. HUL's another claim for hair oil Dove Elixir that \"Coconut oil penetrates only through one layer in 30 minutes via visual representation\" was also found to be \"false and misleading\".<\/p>\n
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