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As per the Ericsson<\/a> Mobility Report, November 2019 edition, mobile traffic is expected to grow by 27 percent annually between 2019 and 2025. Continuing recent trends, most of this will come from video traffic. Over the past few decades, every passing generation of cellular mobile connectivity has allowed us to enjoy enhanced content quality as well as the power of mobility with the ability to consume data anytime, anywhere for both work, study and play.
Video is increasingly embedded in all forms of online content to become the main driver for the exponential growth in mobile data traffic. Video traffic in mobile networks is forecast to grow by around 30 percent annually through to 2025, accounting for 75 percent of mobile data traffic from slightly more than 60 percent in 2019.
In addition, the current COVID-19 pandemic globally has led to another wave of data explosion as people all over the world spend more time being at home due to movement restrictions. The dramatic changes in human behavior patterns have caused measurable changes in the usage of both fixed and mobile networks worldwide. As more people increasingly study and work from home, online education, virtual training and virtual meetings and conferences are becoming the new reality. A new form of social interaction has appeared with both fixed and mobile broadband connectivity enabling a multitude of indoor entertainment activities as well as virtual meet-ups with friends and family, while being in the safety of our homes.
In a time of crisis, information and communications are critical. Mobile networks are an essential part of the communications backbone that is enabling health workers, public safety officials and critical businesses to stay connected during this time of global crisis. The world’s mobile networks are proving yet again that they can deliver the performance and reliability to support both consumers and enterprises in this hour of need. At Ericsson<\/a>, we are working hard to ensure that we provide seamless connectivity for public services, businesses and families worldwide.
Given that many countries are facing lockdown situations and more and more people are working from home, traffic patterns on networks too are seeing unprecedented changes. There are significant shifts in the usage of both fixed and mobile networks worldwide. Traffic is shifting from city centers and office areas to residential and suburban areas. Network load shifts geographically as people work from home. We are also seeing an increase in voice traffic across 2G, 3G and 4G networks in many markets .There is an increase in VoLTE and voice over Wi-Fi traffic as well. In overall terms , one can observe more Mbytes per user usage – that is, higher data volume transmission with more bandwidth allocated per user.
Ericsson studies indicate an average 20 to 70 percent increase in voice traffic across networks with an increasing number and longer voice calls being made by people arising out of the COVID-19 situation. People are spending more time online at home and as a result are generating more traffic per day. Most operators are experiencing a 10~20 percent increase in data traffic (both upload and download) on the mobile network with streaming services also contributing to the data increase.
Network re-planning and end-to-end re-dimensioning activities focusing on network design, capacity, performance and traffic handling are carried out by Ericsson engineers to ensure that the customer experience from the network is not compromised. Machine Learning-enabled capacity planning enables the service provider to proactively identify and act on network bottleneck issues. Application-based (e.g., web, chat, video) traffic handling is managed through service-aware configuration.
Ericsson has deployed solutions and services (e.g., virtual drive test on networks that enable our customers to handle emergencies in an efficient manner. Network Design and Optimization Emergency Services, underpinned by AI allows customers to succeed in challenging ever-evolving situations, such as emergencies, including improved network performance and customer experience
Being predictive rather than being reactive
AI and automation allow networks operations and services to move from reactive to predictive and proactive, improving network performance and user experience and eliminating incidents and failures. Ericsson services cover this from design, operations, maintenance and optimization through Ericsson Operations Engine, and customer services through Network Intelligence solution.
Ericsson’s Network Intelligence solution enables networks to be predictive instead of being reactive. AI and Machine Learning driven applications work round the clock to provide the network stability needed for service continuity and an optimal end-to-end performance. Automation allows for the elimination of network failures through the predictive identification of potential anomalies, performance degradations and failures. This helps improve customer experience through greater network resilience as well as reduced downtime.
In fact, according to Ericsson’s network intelligence report, leveraging AI\/ML tools in network operations can lead to reducing network performance issues by up to 60 percent and decreasing critical incident handling by up to 35 percent.
With Ericsson Operations Engine, Ericsson help service providers to transform their operations and address key business priorities such as lower total cost of ownership (TCO), enhanced user experience, new revenue streams and efficient transformation.
Ericsson Operations Engine is powered by data driven processes; automated and AI driven insights, Ericsson’s people and domain expertise.
Communications Service Providers’ response to COVID-19<\/strong>
So how are service providers responding to COVID-19? We are seeing service providers making the necessary changes in their data plans – either increasing the “bucket size” or allowing unlimited data for a short period of time. Some are also offering unlimited national calls. And even as they respond to the current situation with speed and agility, some service providers are already planning to advance their investments in the networks to boost capacity to tackle the data upsurge the networks are experiencing.
The Heroes
<\/strong>
Even as the telecom industry globally is working together to handle the COVID-19 crisis , the heroes are our network engineers and field maintenance staff who continue to work relentlessly to restore the network faults and ensure availability of connectivity at all times, despite the challenges and difficult circumstances.
Let’s continue to come together and acknowledge the power of 4G and 5G mobile broadband connectivity.
(The author is Managing Director, Ericsson India)
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按照爱立信流动报告,2019年11月版,手机流量预计将从2019年到2025年每年增长27%。继续最近的趋势,其中大部分将来自视频流量。在过去的几十年里,一代蜂窝移动连接允许我们享受提高内容质量以及流动的力量有能力消费数据在任何时间,任何地方的工作、学习和玩耍。
视频越来越嵌入在所有形式的在线内容,成为主要驱动力为移动数据流量的指数增长。在移动网络视频流量预计每年增长大约30%到2025,占移动数据流量的75%从2019年的略高于60%。
此外,当前COVID-19全球大流行导致了另一波数据爆炸的世界各地的人们花更多的时间在家里由于运动的限制。人类行为模式造成戏剧性的变化可测量的变化全球固定和移动网络的使用。随着越来越多的人越来越多在家里学习和工作,在线教育、虚拟培训和虚拟会议和会议成为新的现实。社会互动的一种新形式出现的固定和移动宽带连接使众多的室内娱乐活动以及虚拟聚会与朋友和家人,而在我们的家庭的安全。
在危机时刻,信息和通信是至关重要的。移动网络是通信骨干的一个重要组成部分,是使卫生工作者、公共安全官员和重要企业在这段时间保持联系的全球危机。世界移动网络再次证明他们能够提供的性能和可靠性支持消费者和企业在这个小时的需要。在爱立信,我们正在努力确保我们为公共服务,提供无缝连接全球企业和家庭。
鉴于许多国家正面临封锁的情况下,越来越多的人在家工作,交通模式在网络看到前所未有的变化。有重大变化全球固定和移动网络的使用。交通从城市中心和办公区域和郊区居住。网络负载变化的地理位置,人们在家工作。我们也看到增加语音流量在2 g、3 g和4 g网络在很多市场来说是回和语音wi - fi流量的增加。总体而言,一个可以观察到多个mb每个用户使用——也就是说,高数据量传输更多的带宽分配每个用户。
爱立信研究显示平均20到70%增加语音流量在网络越来越多和长语音通话由人引起的COVID-19情况。人们花更多的时间在家上网,结果每天产生更多的交通。大多数运营商正在经历一个增加10 ~ 20%数据流量(上传和下载)在移动网络流媒体服务也导致增加的数据。
网络规划和端到端re-dimensioning活动集中在网络设计、容量、性能和交通由爱立信工程师进行处理,以确保客户体验从网络不会受到损害。机Learning-enabled容量规划允许服务提供者主动识别和作用于网络瓶颈问题。基于应用程序(例如,web、聊天、视频)交通处理是通过支持服务配置管理的。
爱立信已经部署解决方案和服务(例如,虚拟驱动器测试网络,使我们的客户以有效的方式来处理紧急情况。网络设计和优化应急服务,支撑AI允许客户成功挑战不断变化的情况下,如紧急情况,包括改善网络性能和用户体验
被预测而不是被动的
人工智能和自动化允许网络运营和服务从主动预测和被动,改善网络性能和用户体验和消除事故和故障。爱立信服务涵盖从设计、操作、维护和优化通过爱立信操作引擎,通过网络智能解决方案和客户服务。
爱立信的网络智能解决方案使得网络预测,而不是被动的。人工智能和机器学习应用程序驱动的昼夜不停地工作,提供所需的网络稳定服务连续性和最优的端到端性能。自动化可以消除网络故障的预测识别潜在的异常,性能退化和失败。这有助于提高客户体验通过更大的网络弹性以及减少停机时间。
事实上,根据爱立信的网络情报报告,利用人工智能/毫升工具在网络操作会导致网络性能问题减少到60%,减少35%,紧急事件处理。
与爱立信操作引擎,爱立信帮助服务提供商将业务和地址等关键业务优先级较低的总拥有成本(TCO),增强用户体验,新的收入来源和高效转换。
爱立信业务引擎是由数据驱动的过程;自动化和人工智能驱动的见解,爱立信的专业领域。
COVID-19通讯服务提供者的响应
所以服务提供者响应COVID-19怎么样?我们看到服务提供商在他们的数据计划做出必要的改变——增加“水桶大小”或为短时间内允许无限制的数据。有些国家还提供无限的国家电话。甚至当他们回应速度和敏捷性的现状,一些服务提供商已经计划推进网络的投资来提高能力应对高涨的数据网络正在经历。
英雄
尽管全球电信行业共同努力处理COVID-19危机,英雄是我们的网络工程师和现场维修人员继续无情地恢复连接的网络故障,确保可用性,尽管挑战和困难的情况下。
让我们继续在一起并承认4 g的力量和5 g移动宽带连接。
(作者是总经理,爱立信印度)
