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<\/span><\/figcaption><\/figure> LONDON: British broadband<\/a>, phone and pay-TV<\/a> firms must tell customers about their best deals to encourage them to switch away from uncompetitive contracts long after the initial offer period ends, British telecoms regulator Ofcom<\/a> said on Wednesday.

Ofcom said more than 20 million people had passed their initial contract period and many of them were now paying more than they needed to.

It said customers who bundled their landline and broadband services together paid, on average, around 20% more when they are 'out of contract', rising to 26% for customers who also took a pay-TV service in their contracts.


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宽带公司必须告诉客户最好deals-UK监管机构

宽带公司必须告诉客户最好deals-UK监管机构

  • 发布于2019年5月15日12:56点坚持
伦敦:英国宽带、电话和付费电视公司必须告诉客户他们最好的交易,鼓励他们开关远离竞争力合约长初始报价有效期间结束后,英国电信监管机构Ofcom周三表示。

Ofcom表示,已经有2000万多人通过了他们最初的合同期间,他们中的许多人现在比他们需要付更多的钱。

说一起捆绑他们的固定电话和宽带服务的客户,平均20%左右”的合同时,上升到26%的顾客也在他们的付费电视服务合同。

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  • 发布于2019年5月15日12:56点坚持
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  • 宽带公司必须告诉客户最好deals-UK监管机构
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<\/span><\/figcaption><\/figure> LONDON: British broadband<\/a>, phone and pay-TV<\/a> firms must tell customers about their best deals to encourage them to switch away from uncompetitive contracts long after the initial offer period ends, British telecoms regulator Ofcom<\/a> said on Wednesday.

Ofcom said more than 20 million people had passed their initial contract period and many of them were now paying more than they needed to.

It said customers who bundled their landline and broadband services together paid, on average, around 20% more when they are 'out of contract', rising to 26% for customers who also took a pay-TV service in their contracts.


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