“Our children have online sessions and their exams are ongoing but without broadband services, they are facing a lot of difficulties,” said Sunil Rawat, a local. Several other locals said told TOI that mobile internet<\/a> is not enough for the online classes and broadband services are required. “Our children are not able to attend regular classes due to lack of internet, We have complained to BSNL authorities several times but to no avail,” said another parent. On the other hand, senior citizens are also facing difficulties due to problems with BSNL services. “Senior citizens are generally used to communicating through landline phones but out of order BSNL services are not letting them contact anyone,” said Hugh Gantzer, a senior citizen. He added that the current Covid-19 crisis has made it even more important for authorities to ensure that landline phones are in order.
Meanwhile, junior officials of BSNL said that the services have disrupted due to upgradation of broadband system in the town. They added that the issue would be completely resolved within the next few days. Naveen Nautiyal, sub-divisional officer of BSNL, could not be contacted despite attempts despite repeated attempts.
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