NEW DELHI: Don't be surprised if in distress you dial 100<\/a> and hear \"all lines in the route are busy\"! 新德里:如果遇险你不要惊讶拨打100和听到“路线的所有行忙”!
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The congestion in non-maturing of calls was flagged by Delhi Police at a high-level meeting recently chaired by Union Home Secretary Rajiv Mehrishi<\/a>, prompting the authorities to press the panic button and ask the Telecom Ministry to find a solution to the problem, official sources said.
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Delhi Police, which receives on an average 22,000 calls a day at its control room, informed the Home Ministry<\/a> that many calls via telephone number 100 do not get through due to congestion in the network, they said.
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\nThey did not give the number of calls getting dropped or not completed due to congestion but drew the attention of authorities, saying the matter was grave and an early solution was required.
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\nPolice personnel answering these calls have also acknowledged the problem on the basis of feedback received from aggrieved callers.
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\nNecessary steps are being taken to resolve it with the help of the Telecom Ministry, a senior official said requesting anonymity.
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\nThe Department of Telecommunications has written to all government and private service providers to give details of traffic for police helpline number 100 and the number of telephone lines being provided at present.
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They have also been asked to clarify whether traffic to the emergency number is delivered directly or routed through Mahanagar Telephone Nigam Limited (MTNL<\/a>).
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\nIf the traffic is routed through MTNL, the sources said, it has been directed to ascertain who is responsible for ensuring delivery of calls.
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\nThe access service providers have been asked to give number of telephone lines being provided at present and the number of telephone lines required to handle the rise in the volume of such calls. They have also been asked to give details of \"gap, if any, and in how much time it will be filled\", the sources said.
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\nThe Telecom Ministry, which is already grappling with the problem of call drops and network congestion, has also asked the service providers to augment the traffic and the telephone lines to the emergency police telephone number, they said.
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\nAltogether 82,92,203 such calls were received on phone number 100 in 2015, as per Delhi Police's record.
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Justice Vipin Sanghi of the Delhi High Court<\/a> had recently written a letter to Police Commissioner Alok Kumar Verma<\/a>, saying his calls to emergency number 100 went unanswered when he was stuck in a traffic jam on April 29 night.
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\nConverting Justice Sanghi's letter about his experience with the police emergency helpline number into a public interest litigation, the high court had sought the response of the Centre and Delhi Police. The Judge had claimed distress calls either went unanswered or were put on hold.\n\n<\/p><\/body>","next_sibling":[{"msid":52375859,"title":"RCom-Aircel extend merger deal talks again, now by a month to June 22","entity_type":"ARTICLE","link":"\/news\/rcom-aircel-extend-merger-deal-talks-again-now-by-a-month-to-june-22\/52375859","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":52386854,"entity_type":"ARTICLE","title":"Call drop, congestion hit emergency number '100'","synopsis":"The congestion in non-maturing of calls was flagged by Delhi Police at a high-level meeting recently chaired by Union Home Secretary Rajiv Mehrishi.","titleseo":"telecomnews\/call-drop-congestion-hit-emergency-number-100","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2016-05-22 16:05:29","lastupd":"2016-05-22 16:14:40","breadcrumbTags":["Home Ministry","dial 100","Home Secretary Rajiv Mehrishi","MTNL","policy","Delhi High Court","Alok Kumar Verma"],"secinfo":{"seolocation":"telecomnews\/call-drop-congestion-hit-emergency-number-100"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2016-05-22" data-index="article_1">
拥堵的non-maturing调用被印度警察标记在最近的一次高层会议,主持工会内政大臣Rajiv Mehrishi,促使当局恐慌按钮,让电信部门找到一个解决问题的办法,官方消息人士称。
德里警方,接收平均每天22000电话控制室,通知内政部许多电话通过电话号码100不要由于网络中的拥塞,他们说。
他们没有给调用的数量下降或没有完成由于堵塞而引起了当局的注意,说这个问题是严重的,早期的解决方案是必需的。
警方人员回答这些调用也承认这个问题的基础上反馈收到愤愤不平的调用者。
正在采取必要的措施解决它与电信部门的帮助下,一位高级官员要求匿名表示。
电信部门写了所有的政府和私人服务提供商给交通警察热线号码为100的细节和电话线路的数量。
他们还被要求澄清是否交通紧急号码是直接或通过Mahanagar路由电话尼噶有限公司(MTNL)。
如果转接都是MTNL,消息人士称,针对确定谁负责确保交付的电话。
访问服务供应商被要求给的电话线路提供目前和电话线路的数量需要处理这样的调用的数量的上升。他们还被要求给的细节”差距,如果有的话,在多少时间将”,消息人士说。
电信部门,已经面临着叫滴和网络拥塞的问题,同时也要求服务提供者增加交通和应急电话线路警察的电话号码,他们说。
总共82、92203这样的呼吁在2015年收到了100的电话号码,按德里警方的记录。
正义的一些Sanghi德里高等法院警察局长最近写了一封信吗Verma库马尔说,他的电话100紧急电话无人接听时,他被困在交通堵塞4月29日晚上。
将正义Sanghi的信对他的经验与警方紧急热线号码为公益诉讼,高等法院寻求响应中心和德里的警察。法官声称求救电话无人接听或被搁置。
NEW DELHI: Don't be surprised if in distress you dial 100<\/a> and hear \"all lines in the route are busy\"!
\n
The congestion in non-maturing of calls was flagged by Delhi Police at a high-level meeting recently chaired by Union Home Secretary Rajiv Mehrishi<\/a>, prompting the authorities to press the panic button and ask the Telecom Ministry to find a solution to the problem, official sources said.
\n
Delhi Police, which receives on an average 22,000 calls a day at its control room, informed the Home Ministry<\/a> that many calls via telephone number 100 do not get through due to congestion in the network, they said.
\n
\nThey did not give the number of calls getting dropped or not completed due to congestion but drew the attention of authorities, saying the matter was grave and an early solution was required.
\n
\nPolice personnel answering these calls have also acknowledged the problem on the basis of feedback received from aggrieved callers.
\n
\nNecessary steps are being taken to resolve it with the help of the Telecom Ministry, a senior official said requesting anonymity.
\n
\nThe Department of Telecommunications has written to all government and private service providers to give details of traffic for police helpline number 100 and the number of telephone lines being provided at present.
\n
They have also been asked to clarify whether traffic to the emergency number is delivered directly or routed through Mahanagar Telephone Nigam Limited (MTNL<\/a>).
\n
\nIf the traffic is routed through MTNL, the sources said, it has been directed to ascertain who is responsible for ensuring delivery of calls.
\n
\nThe access service providers have been asked to give number of telephone lines being provided at present and the number of telephone lines required to handle the rise in the volume of such calls. They have also been asked to give details of \"gap, if any, and in how much time it will be filled\", the sources said.
\n
\nThe Telecom Ministry, which is already grappling with the problem of call drops and network congestion, has also asked the service providers to augment the traffic and the telephone lines to the emergency police telephone number, they said.
\n
\nAltogether 82,92,203 such calls were received on phone number 100 in 2015, as per Delhi Police's record.
\n
Justice Vipin Sanghi of the Delhi High Court<\/a> had recently written a letter to Police Commissioner Alok Kumar Verma<\/a>, saying his calls to emergency number 100 went unanswered when he was stuck in a traffic jam on April 29 night.
\n
\nConverting Justice Sanghi's letter about his experience with the police emergency helpline number into a public interest litigation, the high court had sought the response of the Centre and Delhi Police. The Judge had claimed distress calls either went unanswered or were put on hold.\n\n<\/p><\/body>","next_sibling":[{"msid":52375859,"title":"RCom-Aircel extend merger deal talks again, now by a month to June 22","entity_type":"ARTICLE","link":"\/news\/rcom-aircel-extend-merger-deal-talks-again-now-by-a-month-to-june-22\/52375859","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":52386854,"entity_type":"ARTICLE","title":"Call drop, congestion hit emergency number '100'","synopsis":"The congestion in non-maturing of calls was flagged by Delhi Police at a high-level meeting recently chaired by Union Home Secretary Rajiv Mehrishi.","titleseo":"telecomnews\/call-drop-congestion-hit-emergency-number-100","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2016-05-22 16:05:29","lastupd":"2016-05-22 16:14:40","breadcrumbTags":["Home Ministry","dial 100","Home Secretary Rajiv Mehrishi","MTNL","policy","Delhi High Court","Alok Kumar Verma"],"secinfo":{"seolocation":"telecomnews\/call-drop-congestion-hit-emergency-number-100"}}" data-news_link="//www.iser-br.com/news/call-drop-congestion-hit-emergency-number-100/52386854">
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