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\"\" NEW DELHI: Telecom Minister Manoj Sinha<\/a> Friday said that there was a ‘substantial improvement’ in call drops situation and added that telcos<\/a> have not sought government’s intervention in a graded penalty regime, recently unveiled by the sector regulator Trai<\/a> (Telecom Regulatory Authority of India).
\n
\n“As per IVRS-based survey, there is an 8% improvement in consumers’ satisfaction over call drops,” Sinha said, adding that the telecom operators were facing ‘practical problems’ in metros such as Delhi and Mumbai.
\n
\nA further 8% new target has been given to telcos to achieve by coming December, according to him.
\n
In order to tackle call drop<\/a> menace, the telecom department in December last launched an Integrated Voice Response System (IVRS) system in various locations including Delhi and Mumbai to obtain feedback from consumers to gauge call drops scenario.
\n
\nLast June, Sinha met top executives of telecom operators which had prepared an action plan for 100 and collectively committed to deploy 60,000 base transceiver stations (BTS) with a Rs 12,000 crore spend.
\n
Telcos including Bharti Airtel<\/a>, Vodafone India, Idea Cellular and Reliance Jio<\/a> also informed the telecom department (DoT<\/a>) earlier to have embarked on for a full one-year strategy, with network optimization in all 22 licensed service areas.
\n
\n“Telecom operators met the target. 3.49 lakh base stations and 15,000 repeaters and boosters were installed in addition to 4.08 lakh sites that were optimized in a year,” Sinha said.
\n
\n“Call drops have lessened when compared to previous year but it requires continuous monitoring which is being done by the department. I travel a lot, so I know about the reality,” he added.
\n
\nThe new regulatory norms, effective from October 1, would be based on new benchmarks that include readings at a more granular level compared to the circle-level approach.
\n
\nIn a graded penalty regime, service providers would need to pay Rs 1 lakh to Rs 5 lakh – depending on the extent of the violation – in a quarter.
\n
\n“There was no suggestion to ease Trai’s new call drops rule,” Sinha told when asked whether telcos have sought any relief from the new Trai guidelines.
\n
\nFriday, top executives of telecom service providers met Sinha to show progress report and further discuss the matter. Those met included Bharti Airtel chief executive Gopal Vittal, Idea Cellular’s managing director Himanshu Kapania, BSNL chairman Anupam Shrivastava and Jio’s board member Mahendra Nahata.
\n
\nTelcos, according to him, were facing practical problems in Lutyens' Delhi zone, as well as in Mumbai, and added that putting up new sites would not be an investment problem but was more an issue of premise availability.
\n
\nIn some areas in Delhi, despite site allocation, base stations were not allowed to be deployed while in Mumbai, there was an apparent unavailability of government premises that could be used to improve coverage, according to telecom ministry.
\n
\nThe department and service providers also started a joint initiative to oversee mobile towers deployments in Lutyens' Delhi with telecom secretary coordinating with other departments including New Delhi Municipal Corporation (NDMC) and government offices to make available appropriate spaces in the region.\n\n<\/body>","next_sibling":[{"msid":60323323,"title":"IMG suggests no spectrum auctions this fiscal","entity_type":"ARTICLE","link":"\/news\/no-spectrum-auctions-this-fiscal\/60323323","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":60325425,"entity_type":"ARTICLE","title":"Call drops: Consumers satisfaction improved substantially, says Manoj Sinha","synopsis":"In order to tackle call drop menace, the telecom department in December last launched an Integrated Voice Response System (IVRS) system in various locations including Delhi and Mumbai to obtain feedback from consumers to gauge call drops scenario.","titleseo":"telecomnews\/call-drops-consumers-satisfaction-improved-substantially-says-manoj-sinha","status":"ACTIVE","authors":[{"author_name":"Muntazir Abbas","author_link":"\/author\/479234376\/muntazir-abbas","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479234376.cms?width=100&height=100&hostid=268","author_additional":{"thumbsize":true,"msid":479234376,"author_name":"Muntazir Abbas","author_seo_name":"muntazir-abbas","designation":"Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2017-09-01 17:52:11","lastupd":"2017-09-01 18:06:36","breadcrumbTags":["Call Drop","reliance jio","TRAI","Policy","Manoj Sinha","vodafone india cellular","Bharti Airtel","DoT","Telcos"],"secinfo":{"seolocation":"telecomnews\/call-drops-consumers-satisfaction-improved-substantially-says-manoj-sinha"}}" data-authors="[" muntazir abbas"]" data-category-name="" data-category_id="" data-date="2017-09-01" data-index="article_1">

滴:Manoj Sinha说,消费者满意度大幅提高

为了解决电话威胁下降,电信部门去年12月推出了综合语音应答系统(自动)系统在不同地点包括德里和孟买获得消费者的反馈来衡量叫滴场景。

Muntazir阿巴斯
  • 2017年9月1日更新是06:06点
新德里:电信部长Manoj Sinha星期五说,有一个“显著改善”叫滴情况和补充说电信公司不寻求政府干预分级处罚制度,行业监管机构最近公布的火车(印度电信监管机构)。

“按照IVRS-based调查,有8%的改善消费者的满意滴,”Sinha说,电信运营商面临的实际问题在德里和孟买等地铁。

还有8%新目标给电信公司达到了12月,据他。

为了解决叫下降威胁,电信部门去年12月推出了一个综合语音应答系统(自动)系统在不同地点包括德里和孟买获得消费者的反馈来衡量叫滴场景。

去年6月,Sinha的电信运营商高管已经准备好了一份行动计划100年和60000年共同致力于部署基地收发站(BTS)花费12000卢比。

电信公司包括Bharti Airtel,沃达丰印度、细胞和想法依赖Jio也告知电信部门(点)早些时候已经开始了整整一年的策略,与网络优化在所有22个授权服务领域。

“电信运营商遇到目标。3.49 15000年十万的基站和中继器和推进器安装除了4.08十万的网站优化的一年,”Sinha说。

“叫滴减少了与前一年相比,但是它需要持续的监控做的部门。我经常出差,所以我知道现实,”他补充道。

新的监管规范,从10月1日起,将基于新的基准,包括阅读在更细粒度上相比circle-level方法。

分级处罚制度,服务提供者将需要支付1 Rs十万的Rs 5多数——根据违反的程度——在四分之一。

“没有建议来缓解火车的新电话滴规则,”Sinha说当被问及电信公司寻求新的火车的任何救济指导方针。

星期五,高管的电信服务提供商满足Sinha显示进度报告,进一步讨论此事。这些会见了包括Bharti Airtel首席执行官Gopal Vittal,细胞的董事总经理Himanshu Kapania, BSNL主席Anupam Shrivastava和Jio Mahendra Nahata董事会成员。

电信公司,根据他的说法,面临实际问题在Lutyens德里区,以及在孟买,并补充说,把新网站将不会投资前提可用性的问题,但更多的是一个问题。

在一些地区在德里,尽管网站配置,基站不允许部署在孟买有一个明显的不可用政府的前提,可以用来提高覆盖率,根据电信部门。

部门和服务提供者也开始联合行动来监督电话塔部署在Lutyens德里与电信部长协调与其他部门包括新德里市政公司(世)和政府机构提供适当的空间。
  • 发布于2017年9月1日下午05:52坚持
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\"\" NEW DELHI: Telecom Minister Manoj Sinha<\/a> Friday said that there was a ‘substantial improvement’ in call drops situation and added that telcos<\/a> have not sought government’s intervention in a graded penalty regime, recently unveiled by the sector regulator Trai<\/a> (Telecom Regulatory Authority of India).
\n
\n“As per IVRS-based survey, there is an 8% improvement in consumers’ satisfaction over call drops,” Sinha said, adding that the telecom operators were facing ‘practical problems’ in metros such as Delhi and Mumbai.
\n
\nA further 8% new target has been given to telcos to achieve by coming December, according to him.
\n
In order to tackle call drop<\/a> menace, the telecom department in December last launched an Integrated Voice Response System (IVRS) system in various locations including Delhi and Mumbai to obtain feedback from consumers to gauge call drops scenario.
\n
\nLast June, Sinha met top executives of telecom operators which had prepared an action plan for 100 and collectively committed to deploy 60,000 base transceiver stations (BTS) with a Rs 12,000 crore spend.
\n
Telcos including Bharti Airtel<\/a>, Vodafone India, Idea Cellular and Reliance Jio<\/a> also informed the telecom department (DoT<\/a>) earlier to have embarked on for a full one-year strategy, with network optimization in all 22 licensed service areas.
\n
\n“Telecom operators met the target. 3.49 lakh base stations and 15,000 repeaters and boosters were installed in addition to 4.08 lakh sites that were optimized in a year,” Sinha said.
\n
\n“Call drops have lessened when compared to previous year but it requires continuous monitoring which is being done by the department. I travel a lot, so I know about the reality,” he added.
\n
\nThe new regulatory norms, effective from October 1, would be based on new benchmarks that include readings at a more granular level compared to the circle-level approach.
\n
\nIn a graded penalty regime, service providers would need to pay Rs 1 lakh to Rs 5 lakh – depending on the extent of the violation – in a quarter.
\n
\n“There was no suggestion to ease Trai’s new call drops rule,” Sinha told when asked whether telcos have sought any relief from the new Trai guidelines.
\n
\nFriday, top executives of telecom service providers met Sinha to show progress report and further discuss the matter. Those met included Bharti Airtel chief executive Gopal Vittal, Idea Cellular’s managing director Himanshu Kapania, BSNL chairman Anupam Shrivastava and Jio’s board member Mahendra Nahata.
\n
\nTelcos, according to him, were facing practical problems in Lutyens' Delhi zone, as well as in Mumbai, and added that putting up new sites would not be an investment problem but was more an issue of premise availability.
\n
\nIn some areas in Delhi, despite site allocation, base stations were not allowed to be deployed while in Mumbai, there was an apparent unavailability of government premises that could be used to improve coverage, according to telecom ministry.
\n
\nThe department and service providers also started a joint initiative to oversee mobile towers deployments in Lutyens' Delhi with telecom secretary coordinating with other departments including New Delhi Municipal Corporation (NDMC) and government offices to make available appropriate spaces in the region.\n\n<\/body>","next_sibling":[{"msid":60323323,"title":"IMG suggests no spectrum auctions this fiscal","entity_type":"ARTICLE","link":"\/news\/no-spectrum-auctions-this-fiscal\/60323323","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":60325425,"entity_type":"ARTICLE","title":"Call drops: Consumers satisfaction improved substantially, says Manoj Sinha","synopsis":"In order to tackle call drop menace, the telecom department in December last launched an Integrated Voice Response System (IVRS) system in various locations including Delhi and Mumbai to obtain feedback from consumers to gauge call drops scenario.","titleseo":"telecomnews\/call-drops-consumers-satisfaction-improved-substantially-says-manoj-sinha","status":"ACTIVE","authors":[{"author_name":"Muntazir Abbas","author_link":"\/author\/479234376\/muntazir-abbas","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479234376.cms?width=100&height=100&hostid=268","author_additional":{"thumbsize":true,"msid":479234376,"author_name":"Muntazir Abbas","author_seo_name":"muntazir-abbas","designation":"Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2017-09-01 17:52:11","lastupd":"2017-09-01 18:06:36","breadcrumbTags":["Call Drop","reliance jio","TRAI","Policy","Manoj Sinha","vodafone india cellular","Bharti Airtel","DoT","Telcos"],"secinfo":{"seolocation":"telecomnews\/call-drops-consumers-satisfaction-improved-substantially-says-manoj-sinha"}}" data-news_link="//www.iser-br.com/news/call-drops-consumers-satisfaction-improved-substantially-says-manoj-sinha/60325425">