\n
N<\/a> Krishna Kumar, proprietor of a PVC pipe manufacturing unit at Thandalam near Sriperumbudur, said his four landline connections were on the blink since mid-June. \"I have complained at all levels but the lines are yet to be restored,\" he said.
\n
\nClaiming that he ended up paying 2,500 for two months though the landlines and broadband connections were dead, Kumar, a BSNL subscriber for more than 15 years, added that he wase forced to depend on expensive dongle for interent.
\n
\nK Raghavendra Bhat, deputy secretary of Anjaneyapuram and Shree Balaji Nagar Residents Welfare Association at Kakkalur near Tiruvallur, said he had to run from pillar to post to get his landline connection restored. \"It got disconnected in May and was restored only recently. It has become a perennial problem.\" Many BSNL subscribers have started surrendering their landline connections. \"Only a few like me have retained it,\" Bhat underlined.
\n
\nChennai Telephones has a 60% share of total landline connections in the circle 6.5 lakh connections and 300 telephone exchanges.
\n
National Federation of Telecom<\/a> Employees Chennai Telephones circle deputy secretary K M Elangovan said senior officials' desire to work in the city<\/a> was one reason for the problem. \"Senior level officials get transferred to Chennai in 6-8 months. They have to continue for a reasonable period to understand the reality and set things right,\" he said.
\n
Denying the charges, Chennai Telephones spokeswoman Vijaya said it was mandatory for divisional engineers to complete a year in rural areas. \"So<\/a>, the issue does not arise. Moreover, officers in the rank of assistant engineers, JTO and LTO continue to work in the same place,\" she said. On payment deductions for non-functional landline connections, she said subscribers could claim rental rebate.
\n
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