NEW DELHI: Steps taken by authorities to rein in pesky calls and SMSes seem to be bearing fruit with 新德里:当局采取措施遏制烦人的电话和短信似乎结出了果实![\"\"](\"\/\/www.iser-br.com\/Themes\/Release\/images\/responsive\/ettelecom-default.jpg\")
the average number of complaints received per month regarding such unsolicited communications coming down by over 80 per cent in the ongoing financial year.
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According to data shared by the Department of Telecom (DoT<\/a>), the number of complaints for unsolicited commercial communications (UCC<\/a>) stood at 58,446 complaints in 2014-15 fiscal (upto October 31) or an average 5,845 complaints\/month.
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\nIn 2013-14 fiscal, the number of such complaints stood at 3,97,772, which comes to an average 33,147 complaints\/month.
\n
\nThis is an over 80 per cent drop in the the monthly average of such complaints.
\n
\nIn 2012-13 fiscal, there were a total 4,27,041 such complaints, which comes to an average 35,588 complaints\/month.
\n
\nPesky calls and text messages had become rampant as unregistered telemarketers disturbed consumers with different offers, compelling authorities to take many strong initiatives to curb this menace.
\n
\nThe number of UCC complaints stood at 83,003 in 2011-12 (September 27, 2011 to March 31, 2012), the data shows.
\n
The DoT said sectoral regulator Trai<\/a> has taken a number of steps to curb pesky communications.
\n
\nThe regulator had laid down the framework for controlling UCC through the 'Telecom Commercial Communications Customer Preference Regulations, 2010'.
\n
\nThese regulations prohibit sending of UCC by telemarketers to consumers, who have registered their numbers in the national customer preference register (NCPR) for not receiving UCC.
\n
\nIn accordance with regulations, Telecom Regulatory Authority of India (Trai) has been imposing financial disincentive on telecom operators if they violate the provisions of UCC.
\n
\n\"Trai has imposed financial disincentives on 13 companies for Rs 27.46 crore for not adhering to the guidelines,\" DoT said.
\n
\nThe DoT said Trai reviews the UCC guidelines from time to time to further tighten the regulatory framework.
\n
\n\"It has been observed from data and action taken in past years, that there is a decrease in numbers of complaints regarding UCC,\" DoT said.\n\n<\/p><\/body>","next_sibling":[{"msid":45512343,"title":"Government invites Samsung, LG to 'Make in India'","entity_type":"ARTICLE","link":"\/news\/industry\/government-invites-samsung-lg-to-make-in-india\/45512343","category_name":null,"category_name_seo":"industry"}],"related_content":[],"seoschemas":false,"msid":45512279,"entity_type":"ARTICLE","title":"Complaints about pesky calls, SMSes drop over 80%","synopsis":"In 2013-14 fiscal, the number of such complaints stood at 3,97,772, which comes to an average 33,147 complaints\/month.","titleseo":"industry\/complaints-about-pesky-calls-smses-drop-over-80","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2014-12-15 07:54:57","lastupd":"2014-12-15 09:10:29","breadcrumbTags":["industry","TRAI","DoT","UCC"],"secinfo":{"seolocation":"industry\/complaints-about-pesky-calls-smses-drop-over-80"}}" data-authors="[" "]" data-category-name="Industry" data-category_id="18" data-date="2014-12-15" data-index="article_1">
平均每月收到的投诉关于这样的主动沟通目前的金融年下降了80%。
根据电信部门共享的数据(点不请自来的商业通信),投诉的数量(科克大学2014 - 15)站在58446投诉财政(高达10月31日)或平均5845投诉/月。
在2013 - 14的财政,这样的投诉的数量3,97772,每月平均33147投诉。
这是一个超过80%的月平均投诉。
在2012 - 13年的财政,总共4,有27041宗这样的投诉,投诉平均35588 /月。
讨厌的电话和短信已经成为猖獗的未注册的电话销售干扰消费者不同,引人注目的当局采取许多强有力的措施来遏制这种威胁。
UCC投诉的数量在83003站在2011 - 12(2011年9月27日至2012年3月31日),数据显示。
点行业监管机构表示火车已经采取很多措施来控制的通信。
监管机构制定了框架控制UCC通过电信商务通信客户偏好条例,2010年的。
本条例禁止发送UCC的电话销售给消费者,在全国客户注册它们的数量偏好(NCPR)不接受UCC登记。
按照规定,印度电信管理局(火车)实行金融抑制对电信运营商如果他们违反UCC的规定。
“火车实施了金融约束公司13日为27.46卢比不遵守的指导方针,“点说。
点说,火车不时评论UCC指南进一步收紧监管框架。
“它已经从数据和观察到的行动在过去的几年,有关于UCC的投诉数量减少,“点说。
NEW DELHI: Steps taken by authorities to rein in pesky calls and SMSes seem to be bearing fruit with the average number of complaints received per month regarding such unsolicited communications coming down by over 80 per cent in the ongoing financial year.
\n
According to data shared by the Department of Telecom (DoT<\/a>), the number of complaints for unsolicited commercial communications (UCC<\/a>) stood at 58,446 complaints in 2014-15 fiscal (upto October 31) or an average 5,845 complaints\/month.
\n
\nIn 2013-14 fiscal, the number of such complaints stood at 3,97,772, which comes to an average 33,147 complaints\/month.
\n
\nThis is an over 80 per cent drop in the the monthly average of such complaints.
\n
\nIn 2012-13 fiscal, there were a total 4,27,041 such complaints, which comes to an average 35,588 complaints\/month.
\n
\nPesky calls and text messages had become rampant as unregistered telemarketers disturbed consumers with different offers, compelling authorities to take many strong initiatives to curb this menace.
\n
\nThe number of UCC complaints stood at 83,003 in 2011-12 (September 27, 2011 to March 31, 2012), the data shows.
\n
The DoT said sectoral regulator Trai<\/a> has taken a number of steps to curb pesky communications.
\n
\nThe regulator had laid down the framework for controlling UCC through the 'Telecom Commercial Communications Customer Preference Regulations, 2010'.
\n
\nThese regulations prohibit sending of UCC by telemarketers to consumers, who have registered their numbers in the national customer preference register (NCPR) for not receiving UCC.
\n
\nIn accordance with regulations, Telecom Regulatory Authority of India (Trai) has been imposing financial disincentive on telecom operators if they violate the provisions of UCC.
\n
\n\"Trai has imposed financial disincentives on 13 companies for Rs 27.46 crore for not adhering to the guidelines,\" DoT said.
\n
\nThe DoT said Trai reviews the UCC guidelines from time to time to further tighten the regulatory framework.
\n
\n\"It has been observed from data and action taken in past years, that there is a decrease in numbers of complaints regarding UCC,\" DoT said.\n\n<\/p><\/body>","next_sibling":[{"msid":45512343,"title":"Government invites Samsung, LG to 'Make in India'","entity_type":"ARTICLE","link":"\/news\/industry\/government-invites-samsung-lg-to-make-in-india\/45512343","category_name":null,"category_name_seo":"industry"}],"related_content":[],"seoschemas":false,"msid":45512279,"entity_type":"ARTICLE","title":"Complaints about pesky calls, SMSes drop over 80%","synopsis":"In 2013-14 fiscal, the number of such complaints stood at 3,97,772, which comes to an average 33,147 complaints\/month.","titleseo":"industry\/complaints-about-pesky-calls-smses-drop-over-80","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2014-12-15 07:54:57","lastupd":"2014-12-15 09:10:29","breadcrumbTags":["industry","TRAI","DoT","UCC"],"secinfo":{"seolocation":"industry\/complaints-about-pesky-calls-smses-drop-over-80"}}" data-news_link="//www.iser-br.com/news/industry/complaints-about-pesky-calls-smses-drop-over-80/45512279">
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