![\"\"](\"\/\/www.iser-br.com\/Themes\/Release\/images\/responsive\/ettelecom-default.jpg\")
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-04-10" data-index="article_1">
- Telecom乐动扑克News
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冠状病毒:亚美亚使全世界200万远程员工跨公司
亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
新德里:美国科技公司亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
“亚美亚帮助11000个组织在过去的一周中,包括IBM,德国电信、Westcon Teleperformance远程工作和维护一致的用户参与工作时从任何地方,”该公司在一份声明中说。
”公司的当务之急是帮助客户与业务连续性和使员工能够适应的工作从任何地方的环境,”吉姆·基里亚美亚inc .说,总裁兼首席执行官。
Teleperformance Dev Mudaliar,集团的首席信息官表示,Teleperformance已扩大其部署的以家庭为基础的工作人员来为客户超过100000,以确保业务连续性。
“亚美亚的远程代理解决方案提供了我们的能力迅速动员国内用户,并提供相同的客户体验传统的砖和迫击炮的呼叫中心,“Mudaliar进一步补充道。
读也
德国的德意志电信表示,使员工从任何地方由亚美亚的技术工作。
“在四天我们有能力使一个额外的7000名员工在我们的服务中心在任何地方工作,”Jorg美浓说德国电信。
美浓说,现在德国电信的代理商能够为客户提供全面的服务,从建议减轻他们的不确定性。
亚美亚表示,提供了解决方案,使成百上千的员工支持调查和请求从任何地方工作。
美国小企业管理局,根据接触中心技术公司,是竞争不仅与应对危机后的重大经济影响小企业,也与员工管理,响应,现在都需要在家工作。
<\/span><\/figcaption><\/figure>NEW DELHI: American technology company Avaya<\/a> Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents.
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
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<\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-04-10" data-index="article_1">
- Telecom乐动扑克News
- 2分钟阅读
冠状病毒:亚美亚使全世界200万远程员工跨公司
亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
新德里:美国科技公司亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
“亚美亚帮助11000个组织在过去的一周中,包括IBM,德国电信、Westcon Teleperformance远程工作和维护一致的用户参与工作时从任何地方,”该公司在一份声明中说。
”公司的当务之急是帮助客户与业务连续性和使员工能够适应的工作从任何地方的环境,”吉姆·基里亚美亚inc .说,总裁兼首席执行官。
Teleperformance Dev Mudaliar,集团的首席信息官表示,Teleperformance已扩大其部署的以家庭为基础的工作人员来为客户超过100000,以确保业务连续性。
“亚美亚的远程代理解决方案提供了我们的能力迅速动员国内用户,并提供相同的客户体验传统的砖和迫击炮的呼叫中心,“Mudaliar进一步补充道。
读也
德国的德意志电信表示,使员工从任何地方由亚美亚的技术工作。
“在四天我们有能力使一个额外的7000名员工在我们的服务中心在任何地方工作,”Jorg美浓说德国电信。
美浓说,现在德国电信的代理商能够为客户提供全面的服务,从建议减轻他们的不确定性。
亚美亚表示,提供了解决方案,使成百上千的员工支持调查和请求从任何地方工作。
美国小企业管理局,根据接触中心技术公司,是竞争不仅与应对危机后的重大经济影响小企业,也与员工管理,响应,现在都需要在家工作。
<\/span><\/figcaption><\/figure>NEW DELHI: American technology company Avaya<\/a> Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents.
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
<\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-04-10" data-index="article_1">
- Telecom乐动扑克News
- 2分钟阅读
冠状病毒:亚美亚使全世界200万远程员工跨公司
亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
新德里:美国科技公司亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
“亚美亚帮助11000个组织在过去的一周中,包括IBM,德国电信、Westcon Teleperformance远程工作和维护一致的用户参与工作时从任何地方,”该公司在一份声明中说。
”公司的当务之急是帮助客户与业务连续性和使员工能够适应的工作从任何地方的环境,”吉姆·基里亚美亚inc .说,总裁兼首席执行官。
Teleperformance Dev Mudaliar,集团的首席信息官表示,Teleperformance已扩大其部署的以家庭为基础的工作人员来为客户超过100000,以确保业务连续性。
“亚美亚的远程代理解决方案提供了我们的能力迅速动员国内用户,并提供相同的客户体验传统的砖和迫击炮的呼叫中心,“Mudaliar进一步补充道。
读也
德国的德意志电信表示,使员工从任何地方由亚美亚的技术工作。
“在四天我们有能力使一个额外的7000名员工在我们的服务中心在任何地方工作,”Jorg美浓说德国电信。
美浓说,现在德国电信的代理商能够为客户提供全面的服务,从建议减轻他们的不确定性。
亚美亚表示,提供了解决方案,使成百上千的员工支持调查和请求从任何地方工作。
美国小企业管理局,根据接触中心技术公司,是竞争不仅与应对危机后的重大经济影响小企业,也与员工管理,响应,现在都需要在家工作。
<\/span><\/figcaption><\/figure>NEW DELHI: American technology company Avaya<\/a> Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents.
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
<\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-04-10" data-index="article_1">
- Telecom乐动扑克News
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冠状病毒:亚美亚使全世界200万远程员工跨公司
亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
新德里:美国科技公司亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
“亚美亚帮助11000个组织在过去的一周中,包括IBM,德国电信、Westcon Teleperformance远程工作和维护一致的用户参与工作时从任何地方,”该公司在一份声明中说。
”公司的当务之急是帮助客户与业务连续性和使员工能够适应的工作从任何地方的环境,”吉姆·基里亚美亚inc .说,总裁兼首席执行官。
Teleperformance Dev Mudaliar,集团的首席信息官表示,Teleperformance已扩大其部署的以家庭为基础的工作人员来为客户超过100000,以确保业务连续性。
“亚美亚的远程代理解决方案提供了我们的能力迅速动员国内用户,并提供相同的客户体验传统的砖和迫击炮的呼叫中心,“Mudaliar进一步补充道。
读也
德国的德意志电信表示,使员工从任何地方由亚美亚的技术工作。
“在四天我们有能力使一个额外的7000名员工在我们的服务中心在任何地方工作,”Jorg美浓说德国电信。
美浓说,现在德国电信的代理商能够为客户提供全面的服务,从建议减轻他们的不确定性。
亚美亚表示,提供了解决方案,使成百上千的员工支持调查和请求从任何地方工作。
美国小企业管理局,根据接触中心技术公司,是竞争不仅与应对危机后的重大经济影响小企业,也与员工管理,响应,现在都需要在家工作。
<\/span><\/figcaption><\/figure>NEW DELHI: American technology company Avaya<\/a> Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents.
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
<\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-04-10" data-index="article_1">
- Telecom乐动扑克News
- 2分钟阅读
冠状病毒:亚美亚使全世界200万远程员工跨公司
亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
新德里:美国科技公司亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
“亚美亚帮助11000个组织在过去的一周中,包括IBM,德国电信、Westcon Teleperformance远程工作和维护一致的用户参与工作时从任何地方,”该公司在一份声明中说。
”公司的当务之急是帮助客户与业务连续性和使员工能够适应的工作从任何地方的环境,”吉姆·基里亚美亚inc .说,总裁兼首席执行官。
Teleperformance Dev Mudaliar,集团的首席信息官表示,Teleperformance已扩大其部署的以家庭为基础的工作人员来为客户超过100000,以确保业务连续性。
“亚美亚的远程代理解决方案提供了我们的能力迅速动员国内用户,并提供相同的客户体验传统的砖和迫击炮的呼叫中心,“Mudaliar进一步补充道。
读也
德国的德意志电信表示,使员工从任何地方由亚美亚的技术工作。
“在四天我们有能力使一个额外的7000名员工在我们的服务中心在任何地方工作,”Jorg美浓说德国电信。
美浓说,现在德国电信的代理商能够为客户提供全面的服务,从建议减轻他们的不确定性。
亚美亚表示,提供了解决方案,使成百上千的员工支持调查和请求从任何地方工作。
美国小企业管理局,根据接触中心技术公司,是竞争不仅与应对危机后的重大经济影响小企业,也与员工管理,响应,现在都需要在家工作。
<\/span><\/figcaption><\/figure>NEW DELHI: American technology company Avaya<\/a> Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents.
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
- Telecom乐动扑克News
- 2分钟阅读
冠状病毒:亚美亚使全世界200万远程员工跨公司
亚美亚周四表示,它已使世界各地的200万名员工在家工作,通过提供客户提供90天免费访问许可证并不断帮助他们的家庭呼叫中心代理。
读到
“亚美亚帮助11000个组织在过去的一周中,包括IBM,德国电信、Westcon Teleperformance远程工作和维护一致的用户参与工作时从任何地方,”该公司在一份声明中说。
”公司的当务之急是帮助客户与业务连续性和使员工能够适应的工作从任何地方的环境,”吉姆·基里亚美亚inc .说,总裁兼首席执行官。
Teleperformance Dev Mudaliar,集团的首席信息官表示,Teleperformance已扩大其部署的以家庭为基础的工作人员来为客户超过100000,以确保业务连续性。
“亚美亚的远程代理解决方案提供了我们的能力迅速动员国内用户,并提供相同的客户体验传统的砖和迫击炮的呼叫中心,“Mudaliar进一步补充道。
读也
德国的德意志电信表示,使员工从任何地方由亚美亚的技术工作。
“在四天我们有能力使一个额外的7000名员工在我们的服务中心在任何地方工作,”Jorg美浓说德国电信。
美浓说,现在德国电信的代理商能够为客户提供全面的服务,从建议减轻他们的不确定性。
亚美亚表示,提供了解决方案,使成百上千的员工支持调查和请求从任何地方工作。
美国小企业管理局,根据接触中心技术公司,是竞争不仅与应对危机后的重大经济影响小企业,也与员工管理,响应,现在都需要在家工作。
\"Avaya helped 11,000 organizations in the past week, including IBM<\/a>, Deutsche Telekom<\/a>, Westcon, Teleperformance to work remotely and maintain consistent user engagement while working from anywhere,\" the company in a statement said.
\"The company's immediate priority is to help its customers with business continuity and enable their workers to adapt to a ‘work from anywhere’ environment,\" Jim Chirico, president and chief executive, Avaya Inc. said.
Dev Mudaliar, Group CIO, Teleperformance, said Teleperformance has expanded its deployment of home-based agents to upwards of 100,000 to ensure business continuity for clients.
“Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center,” Mudaliar further added.
Read also<\/h4><\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
<\/a><\/figure>Taking rival vendors on board brings competitive edge: Avaya's Moubarak<\/a><\/h5><\/div><\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
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<\/a><\/figure>India's digital transformation initiatives driving citizen engagement: Avaya<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
<\/a><\/figure>Coronavirus: Avaya says to provide additional help to contact center clients<\/a><\/h5><\/div><\/a><\/figure>Coronavirus: Avaya offers 90-day free meeting app access, sets up 24x7 tech support<\/a><\/h5><\/div><\/div><\/div>
Germany’s Deutsche Telekom said it has enabled its employees to work from anywhere courtesy of Avaya’s technology.
“Within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger of Deutsche Telekom IT.
Meinunger said that now Deutsche Telekom’s agents are in a position to provide customers with comprehensive services, ranging from advice to alleviating their uncertainties.
Avaya said it has provided the solutions to enable hundreds of staff members to support the increase in inquiries and requests while working from anywhere.
The US Small Business Administration, according to the contact centre technology company, is contending not only with responding to the significant economic impacts following the crisis to small businesses, but also managing that response with employees that are all now required to work from home.
<\/body>","next_sibling":[{"msid":75076608,"title":"Vodafone Idea says experienced years\u2019 worth of internet traffic growth in a week\u2019s time","entity_type":"ARTICLE","link":"\/news\/vodafone-idea-says-experienced-years-worth-of-internet-traffic-growth-in-a-weeks-time\/75076608","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":75077652,"entity_type":"ARTICLE","title":"Coronavirus: Avaya enables 2 million remote workers across companies worldwide","synopsis":"Avaya Thursday said it has enabled 2 million staff members to work from home around the world by offering customers with a 90-day complimentary access license and is continuously assisting their home-based contact center agents. ","titleseo":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":304,"shares":0,"engagementtimems":546000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide\/articleshow\/75077652.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-10 11:21:54","lastupd":"2020-04-10 14:13:24","breadcrumbTags":["Avaya","WFH solutions","Deutsche Telekom","Enterprise Services","IBM","Avaya WFH solution","WFH","coronavirus","Remote workforce"],"secinfo":{"seolocation":"telecomnews\/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide"}}" data-news_link="//www.iser-br.com/news/coronavirus-avaya-enables-2-million-remote-workers-across-companies-worldwide/75077652">
<\/a><\/figure>
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