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<\/span><\/figcaption><\/figure>NEW DELHI: American network solutions company Viavi<\/a> Solutions today said it is extending support to service providers<\/a> and network equipment<\/a> manufacturers. Viavi’s announcement comes in the wake of surge in data and network demand across the world as millions of citizens are forced to work from home amid the Covid-19<\/a> or coronavirus<\/a> pandemic. The pandemic has further led to governments across the World declaring ‘communications network’ as essential businesses.

Elaborating on the measures taken to battle the pandemic, Viavi said it is increasing shift rotations, providing its employees with personal protective equipment (PPE), mandating social distancing and is following all the local precautionary guidelines.

The company further said it is honouring all commitments from major customers under support contracts including maintaining continuity in frontline support and meeting performance goals.

Viavi is also providing 24x7 remote support for its ONMSi fiber monitoring system and is also offering remote configuration and deployment. It said its technicians will follow precautionary measures in case of on-site assistance.

Viavi is also providing remote technical and software support to its customers in order to ensure their R&D projects continue to deliver successfully.

In the North-America region the company is enhancing on-site calibration service which sends a mobile calibration lab to customer locations. In order to maintain continuity, Viavi said it is performing calibration overnight so that customers do not experience downtime.

The network solutions company is also providing complimentary remote access on supported instruments through at least June 30.

“Smart Access Anywhere – available on PC, iOS and Android – can reduce time spent on customer premises and prevent return visits. Supported instrument families include VIAVI OTDR, OneExpert (CATV and DSL), and T-BERD MTS,” said Viavi.
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Covid-19: Viavi扩展支持服务提供商,网络设备制造商

美国网络解决方案公司Viavi解决方案今天表示,它是支持扩展到服务提供者和网络设备制造商。Viavi的公告后,世界各地的数据和网络需求激增。

  • 发布于2020年4月23日凌晨11:23坚持
阅读: 100年行业专业人士
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新德里:美国网络解决方案公司Viavi今天的解决方案表示支持服务提供商和网络设备制造商。Viavi的公告后,激增的数据需求和网络世界各地数以百万计的公民被迫在家工作中Covid-19或冠状病毒大流行。大流行,进一步导致各国政府宣布的通信网络基本业务。

详细说明采取的措施来对抗流感大流行,Viavi说,增加旋转转变,为员工提供个人防护装备(PPE),要求社会距离和遵循当地所有的预防指南。

广告
该公司进一步表示,从主要客户兑现所有承诺在前线支持合同包括保持连续性支持和实现性能目标。

Viavi也提供24 x7远程支持其ONMSi光纤监测系统也提供远程配置和部署。该公司表示,其技术人员将遵循预防措施在现场协助。

Viavi也向其客户提供远程技术和软件支持,以确保他们继续研发项目成功交付。

在北美地区公司加强现场校准服务,向客户发送一个手机校准实验室的位置。为了保持连续性,Viavi说,一夜之间执行校准以便客户不停机时间经验。

网络解决方案公司还提供免费的远程访问支持工具通过至少6月30日。

“智能访问任何地方-可以在PC, iOS和Android——可以减少时间花费在客户前提和防止返回访问。支持家庭工具包括VIAVI OTDR),重(有线电视和DSL),和T-BERD MTS VIAVI说。
  • 发布于2020年4月23日凌晨11:23坚持
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  • Covid-19: Viavi扩展支持服务提供商,网络设备制造商
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<\/span><\/figcaption><\/figure>NEW DELHI: American network solutions company Viavi<\/a> Solutions today said it is extending support to service providers<\/a> and network equipment<\/a> manufacturers. Viavi’s announcement comes in the wake of surge in data and network demand across the world as millions of citizens are forced to work from home amid the Covid-19<\/a> or coronavirus<\/a> pandemic. The pandemic has further led to governments across the World declaring ‘communications network’ as essential businesses.

Elaborating on the measures taken to battle the pandemic, Viavi said it is increasing shift rotations, providing its employees with personal protective equipment (PPE), mandating social distancing and is following all the local precautionary guidelines.

The company further said it is honouring all commitments from major customers under support contracts including maintaining continuity in frontline support and meeting performance goals.

Viavi is also providing 24x7 remote support for its ONMSi fiber monitoring system and is also offering remote configuration and deployment. It said its technicians will follow precautionary measures in case of on-site assistance.

Viavi is also providing remote technical and software support to its customers in order to ensure their R&D projects continue to deliver successfully.

In the North-America region the company is enhancing on-site calibration service which sends a mobile calibration lab to customer locations. In order to maintain continuity, Viavi said it is performing calibration overnight so that customers do not experience downtime.

The network solutions company is also providing complimentary remote access on supported instruments through at least June 30.

“Smart Access Anywhere – available on PC, iOS and Android – can reduce time spent on customer premises and prevent return visits. Supported instrument families include VIAVI OTDR, OneExpert (CATV and DSL), and T-BERD MTS,” said Viavi.
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