\"\" NEW DELHI: Amid the ongoing industry-government spat over network service quality including call drops issue, Uninor<\/a>, which is undertaking rebranding initiatives, said that India is a spectrum starved nation and spectrum holding among operators is low which hinders a good 4G experience or other high-speed data connectivity. Uninor Chief Marketing Officer Upanga Dutta<\/a> in a conversation with ETTelecom’s Muntazir Abbas shared his views on mobile Internet. Edited excerpts:<\/em>
\n
\nHow do you see Digital India as a potential opportunity for Uninor?<\/strong>
\n
\nOur ambition of ‘Internet for All’ is completely aligned with Digital India mission of the government. We welcome such initiatives that connect the unconnected and is a great opportunity from a perspective of development of a society. India is en route to become a digital economy and we will contribute towards this journey.
\n
\nBharti Airtel and Reliance Jio are betting high on fourth-generation (4G) technology. Do you think India is ready for it as a big chunk of consumers are yet to board 3G?<\/strong>
\n
\nIndia is a spectrum starved nation. The spectrum holding among operators is very low compared with other countries. In the given amount of spectrum it is very difficult to deliver a good experience on 4G or any other high speed data connectivity. The spectrum is costly and this impacts customer acquisition cost.
\n
\nOn the other hand, the ecosystem of handsets and devices is also evolving and not yet ready to serve the mass market. We expect everything to come together in the next 18-24 months for full benefits of 4G services to accrue.
\n
\nWhat according to you is the biggest challenge for mobile Internet penetration?<\/strong>
\n
\nThe biggest challenge in the telecom industry for mobile Internet penetration is the lack of understanding of benefits of Internet and complex Internet plans. Moreover, mass market is not concerned about the technology.
\n
\nThe people need reliable Internet at the most affordable tariffs. Today, the majority of the mass-market usage is served better with affordable tariffs using the 2G\/EDGE platform. India continues to be a high growth market, second only to China in terms of mobile connections and unique subscribers. The data opportunity and data potential is undeniable.
\n
Going forward as you focus on strengthening your position in the Indian market, as a predominantly
2G<\/a> player, what will be your network approach?
\n
\nCurrently our focus is on basic services and we deliver most affordable voice and Internet services to the mass market on 2G\/EDGE network. We will continue to be ‘sabse sasta’ and cater to the communication needs of the mass market.
\n
\nHowever, we will not be a 2G player for ever. We are in midst of a network modernization drive that will make us future ready. In the next two years we will be ready to offer Internet services on a high speed network. The value we bring to the table will appeal to all segments of the society.
\n
\nYou have talked about Internet for All. Without 3G or 4G services do you think you can enable Internet services for a mass market?<\/strong>
\n
\nOf the total installed base of handsets in India almost 75% are 2G devices and majority of the Internet services being consumed can be delivered on a 2G network. Though we are on a 2G network with a six circle operation, and Assam will be launched soon, we have maintained high service quality. Customers need a seamless experience and are not really bothered about 2G, 3G or 4G.
\n
\nHowever, we are not going to be a seven circle operations telecom operator forever nor are we going to restrict ourselves to just 2G EDGE offerings. We will work to offer relevant services at affordable prices to the mass market. We have recently announced our network improvisation plan which in the near future is going to enhance the experience both for voice and data for our end customers.
\n
\nHow have these initiatives helped the telco?<\/strong>
\n
\nCustomer centricity is at the core of our strategy. This approach has helped us become the number four operator both in revenue and customer market share. Our Internet awareness campaigns and initiatives to bring mobile Internet services to the unconnected have worked well with users. Within a year of launching our Sabse Sasta Internet packs – which offer a service based tariffs rather than a usage based – we have over 24% of our customers accessing Internet services on our network. We are moving in the right direction to achieve our target of 50% Internet customers by 2017.\n\n<\/body>","next_sibling":[{"msid":49054485,"title":"Airtel offers 4G using exclusive infra to quickly expand base ahead of Reliance Jio launch","entity_type":"ARTICLE","link":"\/news\/airtel-offers-4g-using-exclusive-infra-to-quickly-expand-base-ahead-of-reliance-jio-launch\/49054485","category_name":null,"category_name_seo":false}],"related_content":[],"msid":49069342,"entity_type":"ARTICLE","title":"Difficult for consumers to get quality 4G experience: Uninor","synopsis":"Uninor Chief Marketing Officer Upanga Dutta in a conversation with ET shared his views on mobile Internet","titleseo":"difficult-for-consumers-to-get-quality-4g-experience-uninor","status":"ACTIVE","authors":[{"author_name":"Muntazir Abbas","author_link":"\/author\/479234376\/muntazir-abbas","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479234376.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479234376,"author_name":"Muntazir Abbas","author_seo_name":"muntazir-abbas","designation":"Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2015-09-23 09:03:25","lastupd":"2015-09-25 09:19:42","breadcrumbTags":["3G\/4G","Telenor","2G","Uninor","Upanga Dutta"],"secinfo":{"seolocation":"difficult-for-consumers-to-get-quality-4g-experience-uninor"}}" data-authors="[" muntazir abbas"]" data-category-name="" data-category_id="" data-date="2015-09-23" data-index="article_1">

    消费者很难得到高质量的4 g经验:Uninor

    Uninor首席营销官Upanga Dutta与外星人交谈分享了他对移动互联网的看法

    Muntazir阿巴斯
    • 更新2015年9月25日09:19点坚持
    新德里:在持续争吵混为一谈,在网络服务质量包括电话滴问题,Uninor正在制定品牌再造计划,说,印度是一个频谱匮乏的国家和运营商之间的光谱控股低阻碍了良好的4 g经验或其他高速数据连接。Uninor首席营销官Upanga Dutta在谈话中与ETTelecom Muntazir乐动娱乐招聘阿巴斯对移动互联网分享了他的看法。编辑摘录:

    你如何看待数字印度作为一个潜在的Uninor的机会?

    我们的互联网所有的野心是完全符合数字印度政府的使命。我们欢迎这样的计划无关的连接,是一个很好的机会从社会发展的角度来看。印度成为数字经济的途中,我们将提供对这个旅程。

    Bharti Airtel和信实Jio押注在第四代(4 g)技术。你认为印度是准备这一大块的消费者还没有3 g ?

    印度是一个频谱匮乏的国家。运营商之间的频谱保持与其他国家相比是很低的。在给定的光谱很难提供一个好经验4 g或任何其他高速数据连接。频谱是昂贵的,这影响客户的采购成本。

    另一方面,手机的生态系统和设备也在不断发展和没有准备好服务大众市场。我们希望一切都聚在一起在未来18 - 24个月4 g服务积累的全部好处。

    你根据什么移动互联网普及率是最大的挑战?

    电信行业最大的挑战为移动互联网普及率的缺乏理解网络和复杂网络计划的好处。此外,大众市场并不担心这项技术。

    人们需要可靠的互联网最负担得起的关税。今天,大多数的大众市场的使用提供更好的和负担得起的关税使用2 g /平台边缘。印度仍然是一个高速增长的市场,仅次于中国移动连接和独特的用户。数据机遇和潜力是不可否认的。

    未来当你专注于加强在印度市场的地位,作为主要2 g球员,你的网络的方法是什么呢?

    目前我们的重点是基本服务和提供最实惠的声音和互联网服务的大众市场在2 g /网络边缘。我们将继续“sabse sasta”和迎合大众市场的通信需求。

    然而,我们永远不会是一个2 g的球员。我们在现代化建设中网络会让我们的未来做好准备。在未来两年内,我们将准备在高速网络提供互联网服务。我们带来的价值将会吸引社会的所有领域。

    你有谈过互联网。没有3 g或4 g服务你认为你能允许互联网服务大众市场?

    总装机量的手机在印度几乎75%都是2 g设备和大多数互联网服务被消费可以发表在一个2 g网络。虽然我们在一个2 g网络六圈操作,和阿萨姆邦即将启动,我们保持了较高的服务质量。客户需要一个无缝的经验,并不是真的关心2 g, 3 g或4 g。

    然而,我们不会永远七圈操作电信运营商也不是我们要限制自己只是2 g的优势产品。我们将努力以负担得起的价格提供相关服务的大众市场。我们最近宣布网络即兴创作计划,在不久的将来会增强体验为我们的终端用户对语音和数据。

    这些举措帮助电信如何?

    客户中心是我们的核心战略。这种方法帮助我们成为4号运营商收入和客户的市场份额。我们的互联网宣传活动和计划将移动互联网服务与工作无关的用户。在一年内推出我们的Sabse Sasta互联网包——提供了一个基于服务关税而不是使用——我们有超过24%的客户对我们的网络访问互联网服务。我们正在朝着正确的方向前进到2017年实现50%的目标网络客户。
    • 发布于2015年9月23日09:03点坚持
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    \"\" NEW DELHI: Amid the ongoing industry-government spat over network service quality including call drops issue, Uninor<\/a>, which is undertaking rebranding initiatives, said that India is a spectrum starved nation and spectrum holding among operators is low which hinders a good 4G experience or other high-speed data connectivity. Uninor Chief Marketing Officer Upanga Dutta<\/a> in a conversation with ETTelecom’s Muntazir Abbas shared his views on mobile Internet. Edited excerpts:<\/em>
    \n
    \nHow do you see Digital India as a potential opportunity for Uninor?<\/strong>
    \n
    \nOur ambition of ‘Internet for All’ is completely aligned with Digital India mission of the government. We welcome such initiatives that connect the unconnected and is a great opportunity from a perspective of development of a society. India is en route to become a digital economy and we will contribute towards this journey.
    \n
    \nBharti Airtel and Reliance Jio are betting high on fourth-generation (4G) technology. Do you think India is ready for it as a big chunk of consumers are yet to board 3G?<\/strong>
    \n
    \nIndia is a spectrum starved nation. The spectrum holding among operators is very low compared with other countries. In the given amount of spectrum it is very difficult to deliver a good experience on 4G or any other high speed data connectivity. The spectrum is costly and this impacts customer acquisition cost.
    \n
    \nOn the other hand, the ecosystem of handsets and devices is also evolving and not yet ready to serve the mass market. We expect everything to come together in the next 18-24 months for full benefits of 4G services to accrue.
    \n
    \nWhat according to you is the biggest challenge for mobile Internet penetration?<\/strong>
    \n
    \nThe biggest challenge in the telecom industry for mobile Internet penetration is the lack of understanding of benefits of Internet and complex Internet plans. Moreover, mass market is not concerned about the technology.
    \n
    \nThe people need reliable Internet at the most affordable tariffs. Today, the majority of the mass-market usage is served better with affordable tariffs using the 2G\/EDGE platform. India continues to be a high growth market, second only to China in terms of mobile connections and unique subscribers. The data opportunity and data potential is undeniable.
    \n
    Going forward as you focus on strengthening your position in the Indian market, as a predominantly
    2G<\/a> player, what will be your network approach?
    \n
    \nCurrently our focus is on basic services and we deliver most affordable voice and Internet services to the mass market on 2G\/EDGE network. We will continue to be ‘sabse sasta’ and cater to the communication needs of the mass market.
    \n
    \nHowever, we will not be a 2G player for ever. We are in midst of a network modernization drive that will make us future ready. In the next two years we will be ready to offer Internet services on a high speed network. The value we bring to the table will appeal to all segments of the society.
    \n
    \nYou have talked about Internet for All. Without 3G or 4G services do you think you can enable Internet services for a mass market?<\/strong>
    \n
    \nOf the total installed base of handsets in India almost 75% are 2G devices and majority of the Internet services being consumed can be delivered on a 2G network. Though we are on a 2G network with a six circle operation, and Assam will be launched soon, we have maintained high service quality. Customers need a seamless experience and are not really bothered about 2G, 3G or 4G.
    \n
    \nHowever, we are not going to be a seven circle operations telecom operator forever nor are we going to restrict ourselves to just 2G EDGE offerings. We will work to offer relevant services at affordable prices to the mass market. We have recently announced our network improvisation plan which in the near future is going to enhance the experience both for voice and data for our end customers.
    \n
    \nHow have these initiatives helped the telco?<\/strong>
    \n
    \nCustomer centricity is at the core of our strategy. This approach has helped us become the number four operator both in revenue and customer market share. Our Internet awareness campaigns and initiatives to bring mobile Internet services to the unconnected have worked well with users. Within a year of launching our Sabse Sasta Internet packs – which offer a service based tariffs rather than a usage based – we have over 24% of our customers accessing Internet services on our network. We are moving in the right direction to achieve our target of 50% Internet customers by 2017.\n\n<\/body>","next_sibling":[{"msid":49054485,"title":"Airtel offers 4G using exclusive infra to quickly expand base ahead of Reliance Jio launch","entity_type":"ARTICLE","link":"\/news\/airtel-offers-4g-using-exclusive-infra-to-quickly-expand-base-ahead-of-reliance-jio-launch\/49054485","category_name":null,"category_name_seo":false}],"related_content":[],"msid":49069342,"entity_type":"ARTICLE","title":"Difficult for consumers to get quality 4G experience: Uninor","synopsis":"Uninor Chief Marketing Officer Upanga Dutta in a conversation with ET shared his views on mobile Internet","titleseo":"difficult-for-consumers-to-get-quality-4g-experience-uninor","status":"ACTIVE","authors":[{"author_name":"Muntazir Abbas","author_link":"\/author\/479234376\/muntazir-abbas","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479234376.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479234376,"author_name":"Muntazir Abbas","author_seo_name":"muntazir-abbas","designation":"Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2015-09-23 09:03:25","lastupd":"2015-09-25 09:19:42","breadcrumbTags":["3G\/4G","Telenor","2G","Uninor","Upanga Dutta"],"secinfo":{"seolocation":"difficult-for-consumers-to-get-quality-4g-experience-uninor"}}" data-news_link="//www.iser-br.com/news/difficult-for-consumers-to-get-quality-4g-experience-uninor/49069342">