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The acceleration and convergence of exponential technologies like AI are transforming and reinventing every part of our lives, taking humanity to a nearly unimaginable world. However, we cannot stress enough the need to use this technology ethically and responsibly in the best interest of the society.
AI has traversed a rocky path since the foundations of its research were laid in a 1956 white paper co-authored by Claude Shannon of Bell Labs<\/a>. It ranges from the dark days in the 1990s when AI could not connect humans and societies to the present day where technology is quickly converging and making the once unthinkable a reality.
It is often observed when we paint a picture of an advanced AI, we might imagine machines that ‘learn’, similar to the ways a toddler might learn. This makes us wonder whether AI can ‘think’ or ‘come to conclusions’ in way that humans do. Israeli Nobel Prize winner Daniel Kahneman’s popular book ‘Thinking, Fast and Slow’ breaks down human thinking into two distinct paths.
System 1 is the part of the brain that operates intuitively and suddenly, often unconsciously. This automatic response is more prone to error. System 2, meanwhile, is the deliberate, conscious process that requires more effort. It is used for complex tasks like learning a new skill and tends to be far more reliable.
The future of AI is in building system 2 thinking. It recognizes errors and biases and takes action to improve. This kind of thinking will allow us to address more complex issues to learn, to improve, and then to learn some more.
For instance, Indian chess grandmaster Viswanathan Anand learned the game of chess so well that his moves became instinctual. He mastered the complexity of the game to such an extent that his system 1 thinking became as efficient as system 2. Still, as good as he is and as much as he knows about chess, a machine-like DeepMind<\/a>’s Alpha Go Zero, which taught itself how to play chess, could easily beat him. While this calls for a highly responsible approach in designing the AI algorithms, it also demonstrates the cognitive power of AI.
Such cognitive power can be useful in solving the complex problems of today’s world which require complex thinking but simple solutions. We see how COVID-19 has dramatically made us realize the need to remove the digital divide more than ever by ‘connecting the unconnected.’ The pandemic has seen an increase in network capacity and optimization of coverage using AI, ML and automation<\/a> to keep the lifeline of networks running. Therefore, we need more system 2 thinking – a system that recognizes and strives to eliminate the economic bias against those that are unconnected and underserved.
Even as artificial intelligence<\/a> and machine learning<\/a> are making a big impact on everyday life and while their technical advancements have been incredible, the social aspect has yet to catch up. In a country like India, where 1.3 billion are striving to overcome the digital divide, we need to be more decisive in using AI for bigger challenges like healthcare, transportation, agriculture, education and more.
We also need a new type of partnership with machines and a more conscious thought process when building the technologies of tomorrow, bearing in mind the impact it can have on society. The flip side of such a cognitive power is when applied to manipulate human minds, for example, by spreading disinformation through social media, it can affect our mental health and have grave consequences for the society. Netflix’s popular documentary ‘The Social Dilemma’ details the dangerous impact social media has on our mental health through the spread of disinformation. Never have a handful of tech designers had such control over the way billions of us think, act and live our lives, which makes it an imperative for us to put a lot of thought into analysing the impact and after-effects of a technology.
Today, Nokia Bell Labs<\/a> is focussed on bringing innovation, engagement and service to humanity. We are developing methods for coordinating the interactions of Internet of Things (IoT) to human connectivity around the world. Nokia<\/a>’s award-winning app 6th Sense, which is based on the idea of data fusion and augmented intelligence, can help predict threatening situations by providing fused data and enabling a rapid response without compromising on the data privacy of individuals. This is a clear example of system 2 thinking.
AeroFarms and Nokia Bell Labs Plant Analytics is another example of AI\/ML sensors and drones that use augmented intelligence for optimised farming. The idea is not only to increase crop yield but also to build environmentally responsible farms.
AeroFarms runs the world’s largest indoor vertical farm and yields up to 390x more produce than a traditional field– all without sunlight, soil, or pesticides, all with 95% less water consumption.
We, at Nokia, are ready to serve India by bringing people, technologies and processes together for innovation and problem solving. We take pride in working with the most ambitious organizations and brightest individuals in India, to help them innovate and grow their businesses bigger, better and faster. We further look forward to facilitating the co-creation of innovative, tailored cognitive use cases and solutions by working alongside communication service providers, enterprises and partners.
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