Hiring specifically in back-office functions such as human resources will be suspended or slowed, Krishna said, adding that 30% of non-customer-facing roles could be replaced by AI and automations in five years.
His comment comes at a time when AI has caught the imagination of people around the world after the launch of Microsoft Corp-backed OpenAI's viral chatbot, ChatGPT, in November last year.
The reduction could include not replacing roles vacated by attrition, the PC-maker told the publication.
IBM<\/a> did not immediately respond to a Reuters request for comment.
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