Quality technology talent, sound infrastructure and relatively lower cost of living keep Chennai<\/a> on the radar of MNCs<\/a> that want to set up “back offices” or “offshore” units. But the city lost out to Bengaluru and Hyderabad in the early 2000s when Google, Intel, Qualcomm, Amazon, Facebook, and many others setup tech GCCs (global capability centres<\/a>).
Post-pandemic, it’s Chennai<\/a>’s turn to ride the GCC growth wave<\/a>. In the last two months, more than 10 global companies have either set up new technology centres in the city or expanded existing ones.
They include Amazon, ZoomInfo, Zoom, Kapitus, Tredence NielsenIQ, Trimble, Mitsogo and BNY Mellon. The companies say they have found more than 50% of the staff needed and are hiring more.
That’s a nod to Chennai’s talent pool, but the ease of dealing with bodies such as the Guidance Bureau has also helped. Tamil Nadu is the only state to be working on separate policies for GCC and R&D, which when unveiled may attract more MNCs<\/a>.
Amazon, which has its largest office in Hyderabad, made Chennai its second largest hub taking up several floors at the swanky World Trade Centre to house some 6,000 employees.
Zoom, which has a tech centre in Bengaluru, picked Chennai for its second hub. Working with the global engineering team in the US, the Chennai centre will drive Zoom’s contact centre software. “We have already opened up positions for this centre and hiring is on,” Velchamy Sankaralingam, president, product and engineering, Zoom, told TOI.
It’s not just basic tech\/engineering jobs, high-value jobs too are coming Chennai’s way. Analytics firm NielsenIQ inaugurated its largest global hub with a capacity in excess of 2,000 staff in April. “Here, we will harness the power of data science, engineering, AI and ML to give our clients an even more detailed understanding of the retail landscape and shopper behavior,” says Mohit Kapoor, global CTO, NielsenIQ.
The action is not just in Chennai. Deloitte India, for instance, has set up one of its ‘capability enhancement centres’ in Coimbatore. “The 100,000 sqft centre will enhance our technology capabilities and client delivery in key areas such as cyber, cloud, analytics, AI and ERP,” says a spokesperson.
“Without positioning ourselves in comparison with other states, Tamil Nadu is excelling on its own strengths,” says Information Technology<\/a> (IT) secretary Neeraj Mittal. The GCCs being set up here are also offering high quality and high paying jobs and are not just offshore centres, he adds. “While TN was a hub for GCCs two decades back when Citigroup, Bank of America and American Express made a beeline to the state, neighbouring states marketed themselves aggressively and attracted technology majors.
It is heartening to see Tamil Nadu doubling down on enterprise GCCs<\/a>,” says Ramkumar Ramamoorthy, former CMD, Cognizant India, and partner, Catalincs. However, data from consulting firm Zinnov shows Tamil Nadu hosts just about 10% of the total GCC talent in India. In terms of sectoral mix, software, automotive, and industrial verticals account for almost 50% of the GCCs in the state.
Specialist staffing firm Xpheno says attrition among the talent here is 2-3% below hyper competitive Bengaluru.
“TN, as a state, has an inviting mix of statedriven policies, high-end infrastructure and financially attractive investment & development schemes to woo higher-tech and ERD-focused GCCs. Between Chennai and Coimbatore an established GCC talent capacity of a 1.3lakh-plus workforce is in action,” says Kamal Karanth, co-founder, Xpheno. “TN has almost been like a backbencher when it came to GCCs as senior talent was not very receptive to relocate to Chennai,” says Mohammed Faraz Khan, partner, Zinnov.
“However, the IT\/ BPM talent in the state and saturation in other markets is turning out to be positives,” he says. There is still a perception issue with the state that needs to be addressed, and a stronger “GCC sub-culture and community” needs to be encouraged to benefit from the network effects, he adds.
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读到质量的技术人才,良好的基础设施和相对较低的生活成本钦奈的雷达跨国公司想要建立“办公室”或“离岸”单位。但是输给了班加罗尔和海德拉巴在2000年代早期,当谷歌、英特尔、高通、亚马逊、Facebook和其他设置科技厂家(全球能力中心)。
流行后,钦奈的骑GCC增长浪潮。在过去的两个月,10多个跨国公司要么建立新技术中心城市或扩大现有的。
包括亚马逊、ZoomInfo变焦,Kapitus Tredence NielsenIQ,特林布尔,Mitsogo和纽约梅隆银行。这些公司说,他们已经发现超过50%的员工需要和雇用更多的人。
点头的钦奈的人才库,但易于处理的指导局等机构也有帮助。泰米尔纳德邦是唯一为GCC和研发工作在不同的政策,当公布可能吸引更多跨国公司。
亚马逊,其最大的办公室在海德拉巴,钦奈其第二大中心占用几层楼房子一些时髦的世界贸易中心6000名员工。
变焦,技术中心在班加罗尔,钦奈的第二个中心。与全球工程团队工作在美国,钦奈中心将驱动放大接触中心软件。“我们已经为这个中心和开放职位招聘,“Velchamy Sankaralingam,总统,产品和工程,变焦,告诉钢铁洪流。
不仅仅是基本的技术/工程工作,高价值工作太金奈的方式。分析公司NielsenIQ最大的全球中心就职的时候,4月份产能超过2000名员工。“在这里,我们将利用数据科学、工程、人工智能和毫升给客户一个更详细的了解零售景观和顾客行为,“Mohit Kapoor说,全球首席技术官,NielsenIQ。
不仅仅是在钦奈的动作。德勤印度为例,建立了一个“能力增强中心”在哥印拜陀。“100000平方英尺中心将增强我们的技术能力和客户交付的关键领域如网络、云计算、分析、人工智能和ERP,”一位发言人说。
“没有定位自己与其他国家相比,泰米尔纳德邦是优秀的优势,”说信息技术(IT)秘书Neeraj米塔尔说。设置这里的厂家也在提供高质量和高收入的工作,不只是离岸中心,他补充道。“虽然TN是一个中心和厂家二十年花旗集团(Citigroup)的时候,美国银行(Bank of America)和美国运通直线了,邻国大力宣传自己和吸引技术专业。
是振奋人心的泰米尔纳德邦翻倍了企业和厂家说:“拉姆库玛儿Ramamoorthy,前CMD,认识到印度,和合作伙伴,Catalincs。然而,咨询公司上升的数据显示泰米尔纳德邦主机只是在印度GCC人才总数的10%。的部门结构,软件、汽车和工业垂直占近50%的厂家。
专业人力资源公司Xpheno说消耗在这里的人才是2 - 3%低于恶性竞争班加罗尔。
“TN,作为一个国家,有一个邀请statedriven政策、高端的基础设施和经济上有吸引力的投资和发展计划吸引高科技和ERD-focused厂家。钦奈和哥印拜陀之间建立GCC 1.3 lakh-plus人才能力的劳动力在行动,“Xpheno Kamal Karanth说,联合创始人。“TN几乎一直像一个后座议员时厂家高级人才不是很接受搬到钦奈,”穆罕默德说"汗,伙伴,上升。
“然而,IT / BPM人才在国家和饱和度在其他市场将是积极的,”他说。仍有知觉的问题需要解决的状态,和更强的“GCC亚文化和社会”需要被鼓励从网络效应中获益,他补充道。
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