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Two \"complex investigations\" by the anti-trust authority AGCM revealed that Apple and Samsung implemented unfair commercial practices, a statement said.
\"The two companies have induced consumers to install software updates that are not adequately supported by their devices<\/a>, without adequately informing them, nor providing them an effective way to recover the full functionality of their devices,\" the AGCM said.
Operating system updates \"caused serious malfunctions and significantly reduced their performance, in this way speeding up their replacement with more recent products.\" Samsung \"insistently suggested\" to owners of its 2014 Note 4 phone to install a new version of Google<\/a>'s Android operating system intended for the more recent Note 7, the ACGM said.
But that was \"without informing them of the serious malfunctions that the new firmware could cause due to greater stress of device's hardware and asking a high repair cost for out-of-warranty repairs connected to such malfunctions\".
Likewise, Apple \"insistently suggested\" to iPhone 6 owners to install an operating system designed for the iPhone 7<\/a>, \"without warning consumers that its installation could reduce the speed of execution and functionality of devices\".
Apple \"did not offer any specific support measures for iPhones that had experienced such operating problems and were no longer covered by the legal warranty; only in December 2017 Apple provided for the possibility to replace batteries at a discounted price\".
Apple was also found not to have told customers about \"essential\" characteristics of its phones' lithium batteries, \"such as their average duration and deterioration factors, nor about the correct procedures to maintain, verify and replace batteries in order to preserve full functionality of devices\".
Both companies were fined the maximum possible, Apple paying double Samsung's five-million-euro fine because of its two contested practices. The Italian anti-trust authority opened its investigation in January following customer complaints around the same time as a similar probe in France<\/a>.
The US company was forced to admit last year that it intentionally slowed down older models of its iPhones over time, sparking concerns it was unfairly nudging consumers to upgrade.
At first, Apple had denied it intentionally shortened the life on any of its products. It said it slowed models to extend the performance of the phone -- which uses less power when running at slower speeds -- and to prevent unexpected shutdowns.
The California-based group also faces a class-action suit in the United States and a slew of lawsuits in Russia.
Samsung in January said that it \"does not provide the software updates to reduce the product performance over the life cycle of the device, according to reports\". It pledged to cooperate with the Italian authorities.
The companies will be required to publish an \"amending declaration\" on their Italian websites with a link to the AGCM's ruling.
There was no immediate reaction to the Italian decision from Apple or Samsung.<\/p><\/body>","next_sibling":[{"msid":66356650,"title":"Google, Facebook executives meet with UK government over no-deal Brexit: Telegraph","entity_type":"ARTICLE","link":"\/news\/google-facebook-executives-meet-with-uk-government-over-no-deal-brexit-telegraph\/66356650","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":66356703,"entity_type":"ARTICLE","title":"Italy fines Apple, Samsung millions for slowing phones","synopsis":"Two \"complex investigations\" by the anti-trust authority AGCM revealed that Apple and Samsung implemented unfair commercial practices, a statement said.","titleseo":"telecomnews\/italy-fines-apple-samsung-millions-for-slowing-phones","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2018-10-25 07:51:00","lastupd":"2018-10-25 07:51:00","breadcrumbTags":["Apple Inc.","iphone 7","Samsung","Smartphone","Devices","Slowing Phones","france","google"],"secinfo":{"seolocation":"telecomnews\/italy-fines-apple-samsung-millions-for-slowing-phones"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2018-10-25" data-index="article_1">
两个“复杂的调查”反垄断机关AGCM透露,苹果和三星不公平商业行为实现的,一份声明中说。
“两家公司有诱导消费者安装软件更新不充分得到他们的支持设备,没有充分地通知他们,也没有为他们提供一个有效的方法来恢复他们的设备的全部功能,“AGCM说。
操作系统更新”造成严重故障,显著降低性能,以这种方式加快替代他们最近的产品。”三星"insistently suggested" to owners of its 2014 Note 4 phone to install a new version of谷歌的Android操作系统用于最近注意7,ACGM说。
但这是“没有通知他们的严重故障,新固件可能会导致由于设备的硬件和更大的压力,要求高的维修成本等out-of-warranty维修与故障”。
同样,苹果”坚持地建议“iPhone 6车主安装一个操作系统的设计iPhone 7“没有警告消费者,其安装可能降低设备”的执行速度和功能。
苹果”不为iphone提供任何具体支持措施,经历过这样的操作问题,不再受法律保证;只有在2017年12月苹果提供替换电池以折扣价格的可能性”。
苹果还发现没有告诉客户“必不可少”的特点其手机的锂电池,”他们的平均持续时间和恶化等因素,也对正确的程序来维护,验证和更换电池为了保存完整功能的设备”。
这两家公司被罚款的最大可能,苹果支付两三星的五百万欧元的罚款,因为它的两个有争议的做法。意大利反垄断当局在1月开设了调查客户投诉后大约在同一时间作为一个类似的调查法国。
美国公司去年被迫承认,它故意放慢老款iphone的随着时间的推移,引发担忧这是不公平地促使消费者升级。
首先,苹果否认它故意缩短的生命在任何产品。它表示,放缓模型扩展手机的性能——耗能更低运行时速度较慢,以防止意外关闭。
加州组织还面临集体诉讼在美国和俄罗斯的一系列诉讼。
三星今年1月说,它“不提供软件更新,以减少设备的生命周期的产品性能,据报道”。它承诺将与意大利当局合作。
公司需要发布一个“修改宣言”在意大利网站链接AGCM的裁决。
没有立即对意大利决定从苹果或三星的反应。
ROME:
Two \"complex investigations\" by the anti-trust authority AGCM revealed that Apple and Samsung implemented unfair commercial practices, a statement said.
\"The two companies have induced consumers to install software updates that are not adequately supported by their devices<\/a>, without adequately informing them, nor providing them an effective way to recover the full functionality of their devices,\" the AGCM said.
Operating system updates \"caused serious malfunctions and significantly reduced their performance, in this way speeding up their replacement with more recent products.\" Samsung \"insistently suggested\" to owners of its 2014 Note 4 phone to install a new version of Google<\/a>'s Android operating system intended for the more recent Note 7, the ACGM said.
But that was \"without informing them of the serious malfunctions that the new firmware could cause due to greater stress of device's hardware and asking a high repair cost for out-of-warranty repairs connected to such malfunctions\".
Likewise, Apple \"insistently suggested\" to iPhone 6 owners to install an operating system designed for the iPhone 7<\/a>, \"without warning consumers that its installation could reduce the speed of execution and functionality of devices\".
Apple \"did not offer any specific support measures for iPhones that had experienced such operating problems and were no longer covered by the legal warranty; only in December 2017 Apple provided for the possibility to replace batteries at a discounted price\".
Apple was also found not to have told customers about \"essential\" characteristics of its phones' lithium batteries, \"such as their average duration and deterioration factors, nor about the correct procedures to maintain, verify and replace batteries in order to preserve full functionality of devices\".
Both companies were fined the maximum possible, Apple paying double Samsung's five-million-euro fine because of its two contested practices. The Italian anti-trust authority opened its investigation in January following customer complaints around the same time as a similar probe in France<\/a>.
The US company was forced to admit last year that it intentionally slowed down older models of its iPhones over time, sparking concerns it was unfairly nudging consumers to upgrade.
At first, Apple had denied it intentionally shortened the life on any of its products. It said it slowed models to extend the performance of the phone -- which uses less power when running at slower speeds -- and to prevent unexpected shutdowns.
The California-based group also faces a class-action suit in the United States and a slew of lawsuits in Russia.
Samsung in January said that it \"does not provide the software updates to reduce the product performance over the life cycle of the device, according to reports\". It pledged to cooperate with the Italian authorities.
The companies will be required to publish an \"amending declaration\" on their Italian websites with a link to the AGCM's ruling.
There was no immediate reaction to the Italian decision from Apple or Samsung.<\/p><\/body>","next_sibling":[{"msid":66356650,"title":"Google, Facebook executives meet with UK government over no-deal Brexit: Telegraph","entity_type":"ARTICLE","link":"\/news\/google-facebook-executives-meet-with-uk-government-over-no-deal-brexit-telegraph\/66356650","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":66356703,"entity_type":"ARTICLE","title":"Italy fines Apple, Samsung millions for slowing phones","synopsis":"Two \"complex investigations\" by the anti-trust authority AGCM revealed that Apple and Samsung implemented unfair commercial practices, a statement said.","titleseo":"telecomnews\/italy-fines-apple-samsung-millions-for-slowing-phones","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2018-10-25 07:51:00","lastupd":"2018-10-25 07:51:00","breadcrumbTags":["Apple Inc.","iphone 7","Samsung","Smartphone","Devices","Slowing Phones","france","google"],"secinfo":{"seolocation":"telecomnews\/italy-fines-apple-samsung-millions-for-slowing-phones"}}" data-news_link="//www.iser-br.com/news/italy-fines-apple-samsung-millions-for-slowing-phones/66356703">
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