MILAN: Italy's government has sought clarification over an outage that has been affecting nine million users of Internet<\/a> provider Italiaonline<\/a>'s webmail services since Jan. 23, it said on Wednesday.

Answering a query from Reuters,
Italiaonline<\/a> said it had no evidence at present that its problems bore any relation to those suffered on Wednesday by millions of Microsoft<\/a> users.

Undersecretary Alessio Butti, who is in charge of technological innovation, said in a statement he had asked Italiaonline for details and to protect users' data while promptly finding a solution to the problem impairing popular email services Libero and Virgilio.

\"We expected to restore usage of Libero Mail and
Virgilio Mail<\/a> within the next 24\/48 hours,\" Italiaonline said in a statement.

Chief Technology Officer Diego Rizzi on Tuesday ruled out an external cyber attack and said the company had been working relentlessly to solve \"an unforeseen infrastructural problem\".

Italiaonline, Italy's largest
internet<\/a> company and owned by Egypt's Sawiris family, earlier on Wednesday said the problem was linked to a bug in the operating system of newly-introduced storage technology provided by a vendor, which it did not identify.

\"Given it's an operating system bug it takes time to develop a technical solution, with the primary goal of protecting data integrity,\" Italiaonline said.

Microsoft<\/a> on Wednesday said it had recovered all of its cloud services after a networking outage took down its cloud platform Azure along with services such as Teams and Outlook<\/a> used by millions around the globe.
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意大利寻求澄清,及时解决大规模电子邮件中断

副部长塞就只有Butti,谁负责的技术创新,在一份声明中说,他要求Italiaonline细节和保护用户的数据,及时找到解决问题的办法削弱流行的邮件服务自由人和Virgilio。

  • 更新2023年1月26日上午07:52坚持
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米兰:意大利政府寻求澄清了停机,影响了九百万的用户互联网提供者Italiaonline的邮箱服务自1月23日,周三表示。

从路透社回答查询,Italiaonline表示,目前没有证据表明其问题上都遭受了周三的数以百万计的微软用户。

副部长塞就只有Butti,谁负责的技术创新,在一份声明中说,他要求Italiaonline细节和保护用户的数据,及时找到解决问题的办法削弱流行的邮件服务自由人和Virgilio。

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“我们将恢复使用邮件和自由人Virgilio邮件在接下来的24/48小时,”Italiaonline在一份声明中说。

首席技术官周二组织者迭戈Rizzi排除外部的网络攻击和表示,该公司已经无情地工作来解决“一个不可预见的基础设施的问题”。

Italiaonline,意大利最大的互联网公司和埃及Sawiris家族旗下周三稍早表示,问题是与一个错误的操作系统供应商提供的新存储技术,它不确定。

“鉴于它是一个操作系统漏洞需要时间开发一种技术解决方案,保护数据完整性的主要目标,”Italiaonline说。

微软周三表示,它已经恢复了所有的云服务在网络中断了其云平台Azure等服务团队和前景使用的数百万世界各地。

  • 发表在2023年1月26日07:51点坚持

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MILAN: Italy's government has sought clarification over an outage that has been affecting nine million users of Internet<\/a> provider Italiaonline<\/a>'s webmail services since Jan. 23, it said on Wednesday.

Answering a query from Reuters,
Italiaonline<\/a> said it had no evidence at present that its problems bore any relation to those suffered on Wednesday by millions of Microsoft<\/a> users.

Undersecretary Alessio Butti, who is in charge of technological innovation, said in a statement he had asked Italiaonline for details and to protect users' data while promptly finding a solution to the problem impairing popular email services Libero and Virgilio.

\"We expected to restore usage of Libero Mail and
Virgilio Mail<\/a> within the next 24\/48 hours,\" Italiaonline said in a statement.

Chief Technology Officer Diego Rizzi on Tuesday ruled out an external cyber attack and said the company had been working relentlessly to solve \"an unforeseen infrastructural problem\".

Italiaonline, Italy's largest
internet<\/a> company and owned by Egypt's Sawiris family, earlier on Wednesday said the problem was linked to a bug in the operating system of newly-introduced storage technology provided by a vendor, which it did not identify.

\"Given it's an operating system bug it takes time to develop a technical solution, with the primary goal of protecting data integrity,\" Italiaonline said.

Microsoft<\/a> on Wednesday said it had recovered all of its cloud services after a networking outage took down its cloud platform Azure along with services such as Teams and Outlook<\/a> used by millions around the globe.
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