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Jio-owned Haptik现在在火车方便食品外卖
Haptik帮助品牌获取、转换和用户参与AI-driven,个性化,会话经历20个频道和100 +语言。调制噪声印度提供食品订购在列车服务和批准印度铁路餐饮和旅游公司(IRCTC)作为国家食品e-catering下聚合器项目。
推出一个月回来,服务是活跃在250个城市跨各种城际列车路线。
Haptik帮助品牌获取、转换和用户参与AI-driven,个性化,会话经历20个频道和100 +语言。调制噪声印度提供食品下令在列车服务和批准印度铁路餐饮和旅游公司(IRCTC)作为国家食品e-catering下聚合器项目。
“WhatsApp现在沟通的首选模式。所以我们想与其下载另一个应用程序,如果乘客可以ping WhatsApp,订购数量,这将使事情更快,“说Aakrit Vaish,联合创始人兼首席执行官Haptik。
医学院毕业沙玛,创始人Zoopindia.com说,“这个问题缺乏高品质食品的火车是我们想解决。的WhatsApp聊天机器人解决方案,由Haptik供电,是一种最复杂。这是一个理想的所有铁路旅客自助服务解决方案。我们很兴奋地看到人们如何应对这种创新。
Vaish补充说,服务处理20,000年推出以来,订单WhatsApp。“现在,游客需要提前一天订货,但我们正在实时订购,”他说。(实时排序可能仍然需要订单提前一个小时左右,根据路线,目的地,和秩序。)
Jio Haptik预计10倍收入增长到2026年100 mn
“我们将把9岁这周二。在第一年我们做的400000美元收入,第二年100万美元,而现在,今年我们有望做1000万美元。我们已经突破1000万美元大关的ARR(年均运行)。我们预计到2025年将达到1亿美元的ARR,”Vaish说。
WhatsApp解决方案单元Haptik目前驱动公司总收入的40%,和Vaish预计它将维持快速给出的势头在未来采用WhatsApp作为用户和企业的交流平台。
该公司正在扩大其用例与WhatsApp一个接口。目前与零售商和医院合作,使端到端分别设置购买和咨询/约会。
Haptik最近扩展到东南亚4国——新加坡、印尼、马来西亚和菲律宾在哪里看到类似的牵引WhatsApp AI和会话商务解决方案。
“中东和非洲也显示类似的趋势时WhatsApp解决方案,“Vaish补充道。
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<\/figure>MUMBAI: Train travellers can now place food delivery orders on WhatsApp and get food delivered to their seats. Jio Platforms<\/a> owned Haptik<\/a> has tied up with Zoop India<\/a> to facilitate railway passengers with food ordering and delivery on train journeys.Launched a month back, the service is active in 250 cities across various intercity train routes in the country.
Haptik helps brands acquire, convert, and engage users with AI-driven, personalised, conversational experiences across 20 channels and 100+ languages. Zoop India offers food ordering in train services and is approved by Indian Railways<\/a> Catering and Tourism Corporation (IRCTC) as national food aggregator under the e-catering project.
<\/div><\/div>Powered by Haptik\u2019s conversational commerce capabilities, the WhatsApp-based self-service food delivery platform allows passengers to place food orders and get their deliveries straight to their seats with real-time order tracking, feedback, and support. Travelers can simply use their PNR numbers to order food at selected restaurants at planned train stops.
\u201cWhatsApp is the preferred mode of communication now. So we thought instead of having to download yet another app, if passengers can ping a number on WhatsApp and place an order, it would make things faster,\u201d said Aakrit Vaish, co-founder and chief executive, Haptik.
Puneet Sharma, founder, Zoopindia.com , said, \u201cThe problem of lack of access to quality food in trains is something we wanted to resolve. The WhatsApp chatbot solution, powered by Haptik, is one of the most sophisticated. It is an ideal self-service solution for all railway passengers. We\u2019re excited to see how people respond to this innovation.
Vaish added that the service has processed 20, 000 orders since its launch on WhatsApp. \u201cRight now, travellers need to place the order a day in advance, but we are working on real time ordering as well,\u201d he said. (Real time ordering may still entail having to order an hour or so in advance, depending on the route, destination, and order.)
\u201cWhatsApp is the preferred mode of communication now. So we thought instead of having to download yet another app, if passengers can ping a number on WhatsApp and place an order, it would make things faster,\u201d said Aakrit Vaish, co-founder and chief executive, Haptik.
Puneet Sharma, founder, Zoopindia.com , said, \u201cThe problem of lack of access to quality food in trains is something we wanted to resolve. The WhatsApp chatbot solution, powered by Haptik, is one of the most sophisticated. It is an ideal self-service solution for all railway passengers. We\u2019re excited to see how people respond to this innovation.
Vaish added that the service has processed 20, 000 orders since its launch on WhatsApp. \u201cRight now, travellers need to place the order a day in advance, but we are working on real time ordering as well,\u201d he said. (Real time ordering may still entail having to order an hour or so in advance, depending on the route, destination, and order.)
<\/div><\/div>The feature allows digital payments across services like UPI, netbanking etc. Since WhatsApp Payments<\/a> is not yet enabled for businesses, the payment interface is outside the WhatsApp ecosystem.