\"\"The only source of knowledge is experience, goes a popular adage. And who would know this better than the new crop of entrepreneurs, whose success comes from using lessons from past experiences.
\n
Passing down their pearls of wisdom about customer behaviour to budding entrepreneurs at a summit at IIT-Bombay recently were Hike Messenger’s Kavin Mittal<\/a>, Myntra<\/a>’s Ananth Narayanan<\/a> and FreeCharge<\/a>’s Kunal Shah<\/a>.
\n
\nWhile the first two spoke about what they learnt from customer behaviour in the past, Narayanan was all about the future — customer retention.
\n
\n
\"\"
<\/span><\/figcaption><\/figure>
\n
Ananth Narayanan<\/a> of Myntra<\/a>. (Image: Agencies)<\/em>
\n
\n“Acquiring them [customers] is not a problem, but if you can retain them, everything else will fall in its place,” he said. Hope the IITians are taking note.\n\n<\/body>","next_sibling":[{"msid":62832442,"title":"Telecom stocks rise; RCom, Idea Cellular up 4%","entity_type":"ARTICLE","link":"\/news\/telecom-stocks-rise-rcom-idea-cellular-up-4\/62832442","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":62832596,"entity_type":"ARTICLE","title":"Kavin Mittal, Kunal Shah share top tips on customer retention","synopsis":"At a recent IIT-Bombay summit, entrepreneurs shared their experiences.","titleseo":"telecomnews\/kavin-mittal-kunal-shah-share-top-tips-on-customer-retention","status":"ACTIVE","authors":[{"author_name":"Rashmi Menon","author_link":"\/author\/479236695\/rashmi-menon","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479236695.cms?width=100&height=100","author_additional":{"thumbsize":false,"msid":479236695,"author_name":"Rashmi Menon","author_seo_name":"rashmi-menon","designation":"Correspondent","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2018-02-08 12:26:51","lastupd":"2018-02-08 12:30:26","breadcrumbTags":["Kunal Shah","customer service","Kavin Mittal","Ananth Narayanan","industry","Myntra","Freecharge"],"secinfo":{"seolocation":"telecomnews\/kavin-mittal-kunal-shah-share-top-tips-on-customer-retention"}}" data-authors="[" rashmi menon"]" data-category-name="" data-category_id="" data-date="2018-02-08" data-index="article_1">

库纳尔•沙凯文米塔尔,分享建议客户保留

在最近的一次IIT-Bombay峰会,企业家分享他们的经验。

Rashmi梅农
  • 更新于2018年2月8日下午12:30坚持
知识是经验的唯一来源,是一个受欢迎的格言。,谁能知道这比新作物的企业家,他的成功来自于使用过去的经验教训。

关于消费者行为的传承他们的智慧的珍珠在IIT-Bombay崭露头角的企业家峰会上最近是徒步信使凯文米塔尔,MyntraAnanth NarayananFreeCharge(Kunal沙

虽然前两个谈到在过去,他们学会了从客户行为Narayanan都是对未来——客户保留。


Ananth NarayananMyntra。(图片:机构)

“收购他们[客户]不是一个问题,但如果你能留住他们,一切将会在它的位置,”他说。希望IITians正在注意。
  • 发布于2018年2月8日12:26点坚持

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是第一个发表评论。
现在评论
\"\"The only source of knowledge is experience, goes a popular adage. And who would know this better than the new crop of entrepreneurs, whose success comes from using lessons from past experiences.
\n
Passing down their pearls of wisdom about customer behaviour to budding entrepreneurs at a summit at IIT-Bombay recently were Hike Messenger’s Kavin Mittal<\/a>, Myntra<\/a>’s Ananth Narayanan<\/a> and FreeCharge<\/a>’s Kunal Shah<\/a>.
\n
\nWhile the first two spoke about what they learnt from customer behaviour in the past, Narayanan was all about the future — customer retention.
\n
\n
\"\"
<\/span><\/figcaption><\/figure>
\n
Ananth Narayanan<\/a> of Myntra<\/a>. (Image: Agencies)<\/em>
\n
\n“Acquiring them [customers] is not a problem, but if you can retain them, everything else will fall in its place,” he said. Hope the IITians are taking note.\n\n<\/body>","next_sibling":[{"msid":62832442,"title":"Telecom stocks rise; RCom, Idea Cellular up 4%","entity_type":"ARTICLE","link":"\/news\/telecom-stocks-rise-rcom-idea-cellular-up-4\/62832442","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":62832596,"entity_type":"ARTICLE","title":"Kavin Mittal, Kunal Shah share top tips on customer retention","synopsis":"At a recent IIT-Bombay summit, entrepreneurs shared their experiences.","titleseo":"telecomnews\/kavin-mittal-kunal-shah-share-top-tips-on-customer-retention","status":"ACTIVE","authors":[{"author_name":"Rashmi Menon","author_link":"\/author\/479236695\/rashmi-menon","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479236695.cms?width=100&height=100","author_additional":{"thumbsize":false,"msid":479236695,"author_name":"Rashmi Menon","author_seo_name":"rashmi-menon","designation":"Correspondent","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2018-02-08 12:26:51","lastupd":"2018-02-08 12:30:26","breadcrumbTags":["Kunal Shah","customer service","Kavin Mittal","Ananth Narayanan","industry","Myntra","Freecharge"],"secinfo":{"seolocation":"telecomnews\/kavin-mittal-kunal-shah-share-top-tips-on-customer-retention"}}" data-news_link="//www.iser-br.com/news/kavin-mittal-kunal-shah-share-top-tips-on-customer-retention/62832596">