It’s not a vain hope. They are already the world’s No. 2 microblogging site, with 50 million downloads. The others like Gab, Truth Social, Mastodon, Gettr, Parler are at about 5 million downloads or less. Technologically, Koo looks very good, especially in comparison to competitors, and has features almost nobody else does. On Google Play, it has a better rating (4. 2 out of 5) than almost all competitors – Mastodon is at 2. 4, Truth Social at 3. 6.
Radhakrishna and Bidawatka started with the idea of doing a Twitter for all those who were not comfortable with English, and those who wanted to reach out to non-English audiences. 80% of India and the world, they found, speak languages other than English. And that language person’s voice was stuck in WhatsApp groups, which is a closed network of family and friends, not an open network like Twitter. “A lot of people were telling us to create a tool where they could express themselves in their language. They said if they do it on Twitter, nobody listens to it, they don’t get any reactions. And if they don’t get reactions, they don’t have any incentive to post further. In late 2019, we found that on Twitter, there were just 500-600 Kannada tweets in a day, Gujarati was 200, Bengali and Telugu were 150-200, Hindi was 20-30,000 for a 60 crore Hindi speaking population,” says Bidawatka.
So, Koo was architected in a way that made it extremely simple to use for non-English users, and in a way that made it simple for a particular language community to come together, and hear and respond to each other.
Most microblogging platforms, Bidawatka says, are created out of San Francisco, “and the assumption for the American is everyone speaks my language. ” So, those products, he says, are not language deep, the keyboards are not language enabled. “In Koo, if I choose Hindi as my language, even if I’m typing in English, the output is in Hindi. And I can post it in multiple languages, and post them all in one go on one screen. And each goes to the respective audiences,” he says. We checked that out on Koo, and it’s really a breeze. It provides good and instant translations into different languages, and a single click sends all of those posts.
Radhakrishna says in India, talking to just the English folks will build very limited influence. “You become popular en masse when you talk deeper. Some of the most popular leaders in the country talk (local) language,” he says. That’s true for politicians, for sports and film celebrities. “A cricketer knows that the guy standing in queue to buy a ticket and make the most noise in the stadium is the language speaker, not the English speaker. The Bollywood person knows they are making movies in Hindi, and they need to speak to the small town folks who see their movies. So, Virat Kohli talking in Hindi every day does not happen anywhere other than Koo. Javagal Srikanth talking in Kannada happens only on Koo. That is the unique experience,” says Radhakrishna.
Now, as Elon Musk<\/a>, Twitter’s new owner, talks about charging for various services such as its blue tick that authenticates users, Radhakrishna and Bidawatka are trying to present Koo as a global alternative to Twitter, one where everything, including edit features, larger video uploads, and selfverification, are free.
They are looking at monetisation, but through other ways. Several experiments are in the works. “If people want more followers, can I pay and be seen a little more? If I want to show Anupam Kher that I’m a true fan, can I give a paid reaction that is unique and which is visible to him? He gets 50,000 likes, so in the normal course, he is not going to find you. This is what we call a Super-Like. And if Anupam Kher is posting, say, a video, it willgo to the Super-Likers first. For people it’s important to get something ahead of others, they can brag they got it first, and in today’s world, I know faster than you is an asset,” Bidawatka says.
AWARENESS CHALLENGE<\/strong>
But the big challenge for Koo right now is awareness. “The only thing that stops the world from using Koo is knowing about Koo,” says Radhakrishna. Which is why they are now trying aggressively to catch attention. English is widely used in Koo. So, it’s a platform that the English-speaking world could take to if they were aware of it. Koo is also working towards enabling a host of global languages just as it currently allows conversations in many Indian languages. And technologically, it is simple for them to allow an American, for instance, to post simultaneously in, say, Spanish, French and Hindi.
But the problem is in building a community in those countries. “I need the editors, I need the politicians, I need the celebrities, I need the users, I need to market to them. And marketing to acquire users, especially in the western world, is expensive. To get one person to download in the US could cost up to $100 of marketing spend,” says Bidawatka.
Given that, it’s difficult to say if Koo will succeed in its ambitions. It’s also possible that Musk will get his act together on Twitter, and the current user anxieties around it will diminish. That’s indeed what happened with WhatsApp last year. While Signal and Telegram gained, WhatsApp remains by far the dominant messaging app. In some months, we’ll probably have a better view to the microblog battle.
Nominate your digital campaign(s) in the forthcoming ET India DigiPlus Awards. Click here<\/a> to know more.
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