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<\/span><\/figcaption><\/figure>Seoul: LG Electronics<\/a> said on Tuesday it will expand cloud-based call centres<\/a> to offer better customer care services and protect its workers from the novel coronavirus outbreak.

With its recently launch of cloud-based call centres in the United States, LG<\/a> said they will be also available in 10 more countries, including Brazil, France, Vietnam and South Korea, by the end of this year.

Cloud-based call centres allow employees to work wherever internet is connected, which will promote a work-from-home environment amid the pandemic.

Its new system will help customers speak with LG call center workers swiftly, according to LG.

Powered by Amazon Web Services<\/a> and Genesys<\/a>' cloud solutions, LG said its call centres will also enable easy updates of new services, such as chatbots.

LG Electronics is likely to report strong second-quarter earnings, as its mainstay home appliance business continued to rack up solid results.

The South Korean tech company was projected to log 17.6 trillion won (US$15.5 billion) in sales in the April-June period, up 37 percent from a year earlier, while its operating profit was estimated to soar 140 percent on-year to 1.2 trillion won over the period, according to the data from seven local brokerage houses compiled by Yonhap Infomax, the financial news arm of Yonhap News<\/a> Agency.
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LG扩大云呼叫中心在大流行

最近推出的云呼叫中心在美国,LG表示,他们也将在10个国家,包括巴西、法国、越南和韩国,今年年底。

  • 更新于2021年7月6日12点坚持
阅读: 100年行业专业人士
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首尔:LG电子(LG Electronics)周二表示,该公司将扩大云呼叫中心提供更好的客户服务服务和保护员工的新型冠状病毒的爆发。

最近推出的云呼叫中心在美国,LG表示,他们也将在10个国家,包括巴西、法国、越南和韩国,今年年底。

云呼叫中心允许员工上班只要互联网连接,这将促进在流行一个在家工作的环境。

新系统将帮助客户迅速和LG呼叫中心的工作人员,根据LG。

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由亚马逊网络服务和Genesys云解决方案、LG说其呼叫中心还将使容易更新的新服务,如聊天机器人。

LG电子可能强劲的第二季度业绩报告,作为其主要家电业务持续可靠的结果。

韩国科技公司将日志17.6万亿韩元(155亿美元)在4 - 6月当季销售较去年同期上涨了37%,而其营业利润估计同期同比飙升140%,至1.2万亿韩圆,据韩联社Infomax编纂的数据从7本地经纪公司,旗下的金融新闻乐动扑克韩联社消息乐动扑克机构。
  • 发布于2021年7月6日10:57坚持
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\"\"
<\/span><\/figcaption><\/figure>Seoul: LG Electronics<\/a> said on Tuesday it will expand cloud-based call centres<\/a> to offer better customer care services and protect its workers from the novel coronavirus outbreak.

With its recently launch of cloud-based call centres in the United States, LG<\/a> said they will be also available in 10 more countries, including Brazil, France, Vietnam and South Korea, by the end of this year.

Cloud-based call centres allow employees to work wherever internet is connected, which will promote a work-from-home environment amid the pandemic.

Its new system will help customers speak with LG call center workers swiftly, according to LG.

Powered by Amazon Web Services<\/a> and Genesys<\/a>' cloud solutions, LG said its call centres will also enable easy updates of new services, such as chatbots.

LG Electronics is likely to report strong second-quarter earnings, as its mainstay home appliance business continued to rack up solid results.

The South Korean tech company was projected to log 17.6 trillion won (US$15.5 billion) in sales in the April-June period, up 37 percent from a year earlier, while its operating profit was estimated to soar 140 percent on-year to 1.2 trillion won over the period, according to the data from seven local brokerage houses compiled by Yonhap Infomax, the financial news arm of Yonhap News<\/a> Agency.
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