The District Consumer Disputes Redressal Forum<\/a>, Panchkula, directed Home Shop 18 and Karbonn<\/a> mobile company to refund the price of a defective mobile phone, and pay Rs4,000 as mental agony and harassment to an Ambala resident. Ram Nath, a resident of Mohra village in Ambala district, informed the forum in his complaint that he had purchased a Karbonn K9 smart mobile handset online from Home Shop 18 on 14 June last year for a sum of Rs3,699 with a one -year warranty.<\/p>\n \n\tNath further informed the forum that after a few days, the mobile handset started giving a problem, and Nath approached Karbonn Mobile Pvt Limited, Sector -20, Panchkula, on 3 August last year. The service engineer at the centre informed Nath that the touch of the mobile needed replacement and asked him to come after 20 days. After 15 days, Nath contacted the service centre to know the status of his mobile handset, who stated that spare parts of the set were not available, and suggested him to call after 20 days. Then, after 20 more days, service centre representatives informed Nath that the touch had still not been provided by the company, and that he had to wait for some more time, but they assured him that they would contact him as soon as the touch was available, but after that there was no response. Ram Nath then approached the consumer forum, which sent a notice to Home Shop 18, North India Top Company Ltd (Logistics), and Karbonn Pvt Ltd, to appear before the forum, but none of them appeared.<\/p>\n \n\tThe forum observed the case and stated that non -appearance and non -filing reply\/evidence by the opposition during the proceedings of the case further proves deficiency on their part in providing service to the complainant.<\/p>\n\n<\/body>","next_sibling":[{"msid":57715625,"title":"BSNL, MTNL merger to help both firms: BSNL CMD Anupam Shrivastava","entity_type":"ARTICLE","link":"\/news\/bsnl-mtnl-merger-to-help-both-firms-bsnl-cmd-anupam-shrivastava\/57715625","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":57715646,"entity_type":"ARTICLE","title":"Mobile firm Karbonn told to pay Rs 7,000 by local forum","synopsis":"-20, Panchkula, on 3 August last year.The service engineer at the centre informed Nath that the touch of the mobile needed replacement and asked him to come after 20 days.","titleseo":"telecomnews\/mobile-firm-karbonn-told-to-pay-rs-7000-by-local-forum","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2017-03-19 13:39:49","lastupd":"2017-03-19 13:41:06","breadcrumbTags":["forum","Karbonn","Devices","home shop 18 north india top company ltd","karbonn mobile pvt limited sector"],"secinfo":{"seolocation":"telecomnews\/mobile-firm-karbonn-told-to-pay-rs-7000-by-local-forum"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2017-03-19" data-index="article_1">
该地区消费纠纷修正论坛Panchkula, 18家商店Karbonn移动公司退还缺陷手机的价格,并支付Rs4,000作为安巴拉居民精神痛苦和折磨。居民Ram Nath Mohra村安巴拉区,通知论坛抱怨他购买了Karbonn K9智能手机在家在线商店18去年6月14日一笔Rs3,699保修一年。 Nath进一步通知论坛,几天后,手机又开始给一个问题,和Nath走近Karbonn移动Pvt有限,行业-20年Panchkula,去年8月3日。中心通知服务工程师纳的触摸手机需要更换,请他来后20天。15天后,Nath联系服务中心知道他手机的状态,谁说可用的设置没有备件,并建议他打电话给后20天。20天之后,服务中心代表告知纳提供的联系还没有被公司,他必须等待一些时间,但他们向他保证,他们会尽快联系他触摸是可用的,但在那之后没有反应。Ram Nath然后走近消费者论坛发送一个通知给家店18日,印度北部最高有限公司(物流),和Karbonn Pvt Ltd,出席论坛,但是没有一个人出现了。 论坛观察,指出非外观和非文件回复/反对派在诉讼证据的情况下进一步证明缺乏参与向原告提供服务。
The District Consumer Disputes Redressal Forum<\/a>, Panchkula, directed Home Shop 18 and Karbonn<\/a> mobile company to refund the price of a defective mobile phone, and pay Rs4,000 as mental agony and harassment to an Ambala resident. Ram Nath, a resident of Mohra village in Ambala district, informed the forum in his complaint that he had purchased a Karbonn K9 smart mobile handset online from Home Shop 18 on 14 June last year for a sum of Rs3,699 with a one -year warranty.<\/p>\n \n\tNath further informed the forum that after a few days, the mobile handset started giving a problem, and Nath approached Karbonn Mobile Pvt Limited, Sector -20, Panchkula, on 3 August last year. The service engineer at the centre informed Nath that the touch of the mobile needed replacement and asked him to come after 20 days. After 15 days, Nath contacted the service centre to know the status of his mobile handset, who stated that spare parts of the set were not available, and suggested him to call after 20 days. Then, after 20 more days, service centre representatives informed Nath that the touch had still not been provided by the company, and that he had to wait for some more time, but they assured him that they would contact him as soon as the touch was available, but after that there was no response. Ram Nath then approached the consumer forum, which sent a notice to Home Shop 18, North India Top Company Ltd (Logistics), and Karbonn Pvt Ltd, to appear before the forum, but none of them appeared.<\/p>\n \n\tThe forum observed the case and stated that non -appearance and non -filing reply\/evidence by the opposition during the proceedings of the case further proves deficiency on their part in providing service to the complainant.<\/p>\n\n<\/body>","next_sibling":[{"msid":57715625,"title":"BSNL, MTNL merger to help both firms: BSNL CMD Anupam Shrivastava","entity_type":"ARTICLE","link":"\/news\/bsnl-mtnl-merger-to-help-both-firms-bsnl-cmd-anupam-shrivastava\/57715625","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":57715646,"entity_type":"ARTICLE","title":"Mobile firm Karbonn told to pay Rs 7,000 by local forum","synopsis":"-20, Panchkula, on 3 August last year.The service engineer at the centre informed Nath that the touch of the mobile needed replacement and asked him to come after 20 days.","titleseo":"telecomnews\/mobile-firm-karbonn-told-to-pay-rs-7000-by-local-forum","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2017-03-19 13:39:49","lastupd":"2017-03-19 13:41:06","breadcrumbTags":["forum","Karbonn","Devices","home shop 18 north india top company ltd","karbonn mobile pvt limited sector"],"secinfo":{"seolocation":"telecomnews\/mobile-firm-karbonn-told-to-pay-rs-7000-by-local-forum"}}" data-news_link="//www.iser-br.com/news/mobile-firm-karbonn-told-to-pay-rs-7000-by-local-forum/57715646">
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