Netflix<\/a> cofounder, president and co-CEO Reed Hastings<\/a> said in an investor call on Thursday that the lack of success in the Indian market is \"frustrating\" but added that the company is \"definitely leaning in there\".

The Los Gatos, California-based global streaming giant, which saw its shares tumble after it said it expects to add just 2.5 million news subscribers in the current quarter—the lowest for the first quarter in close to 10 years, added 2.6 million new paying subscribers in the Asia Pacific region in the last quarter (compared to 2 million in the same quarter last fiscal), with strong growth in both Japan and India.

While
Netflix<\/a> has never revealed the number of subscribers in India, market estimates place the figure between 4.3 million and 4.5 million, a fraction of rivals Disney+Hotstar (close to 36 million) and Amazon Prime Video<\/a> (over 17 million).

Earlier in December,
Netflix had slashed pricing in India<\/a> to make the service affordable to a wider set of consumers. But many experts believe the move will primarily add subscribers who were already using the service through account sharing.

The change in pricing follows a whole set of activities that the company has been doing in India over the years, Greg Peters, Netflix’s chief operating and product officer, said during the webcast on Thursday. \"We have been operating there and learning more about Indian consumers' tastes, et cetera, and that's broadening the offering of the service across many, many different dimensions,\" Peters said. \"We felt it was the right time to decrease our prices there, to increase accessibility to all... we're doing this through the lens of what's the long-term sort of revenue maximisation.”

Peters said that while Netflix anticipated a drop in the average revenue per member because of the price cuts, it would make up for it with more subscriber additions.

\"I would say it's still very early to look at India. And for some of these effects, like retention, it takes a couple of months to get a very clean read on them,” he said. “But the early data that we are seeing very much supports a positive read on that lens of revenue maximisation through these changes.”

Earlier, Hastings said that a unique thing about India was the pay TV pricing, at around $3 per month per household. \"Radically different pricing than the rest of the world, which does impact consumer expectations,\" he said.

When asked if Netflix will consider sort of right sizing content spend or maybe consider an ad-supported model, he said that it will be a long time before the company adjusts its model materially.

\"In our experience in Brazil, it was brutal for the first couple of years. We thought we'd never break even. I know we've got this great business… The great news is that in every single other major market, we've got the flywheel spinning. The thing that frustrates us is why haven't we been as successful in India, but we're definitely leaning in there,\" Hastings said.

Netflix, which was the first global OTT service to launch in India in 2016, started building a team and investing in original content after two years.

Hastings said in 2018 that the company was going to invest Rs 2,000 crore in two years on content in India, more than the combined programming budgets of the top four Hindi general entertainment networks put together.

However, many of the shows and films have yet to attract large numbers of subscribers.

Experts blame it on Netflix’s strategy and approach of “throwing money at every problem”.

“One of the biggest issues with Netflix in India is that there is no clarity on which market they are playing in. Is it reasonable to pay Rs 85 crore for a ‘Sooryavanshi’? They have always been infatuated with Bollywood, and the regional strategy is also too little too late,” said a senior executive at a rival service.

A senior executive, who left Netflix last year, said that the brand is very strong, but they must work on whether they want to focus on retaining a subscriber and increasing engagement from her or add new subscribers.

\"In India, it’s only the first,\" he said. \"Also, when I was at Netflix, it seemed we all stopped thinking about the ROI (return on investments). We all had an unlimited budget to spend on content, marketing, publicity, and so on.There was no question of accountability, \" he said.

During the investor call, Netflix Group CFO Spencer Neumann said while the company has, what they believe, a \"terrific business\" and a \"terrific business model\" that scales so well, it's also super hard in every country.

\"Every country is on a different adoption curve, and we talk about product market fit, but even though everyone loves film, TV, and even games, it is very specific. Entertainment is still fundamentally pretty local around the world. So it's global and local, and we need to figure that out, \" he said while answering about India.
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Netflix的缺乏成功在印度“令人沮丧”,创始人里德•哈斯廷斯说

而Netflix从未透露用户的数量在印度,市场预期将图4.3 -450万年,一小部分竞争对手迪斯尼+ Hotstar(3600万)和Amazon Prime视频(超过1700万)。

Gaurav Laghate
  • 更新2022年1月22日08:09点坚持
阅读: 100年行业专业人士
读者的形象读到100年行业专业人士
网飞公司创始人,总裁兼联合首席执行官Reed Hastings在一次投资者说周四称,缺乏成功在印度市场是“令人沮丧”,但补充说,该公司是“绝对倚在那里”。

洛斯盖多斯,加州全球流媒体巨头,股价下跌,此前该公司表示,预计增加250万新闻用户在当前所最低第一季度接近10年,增加了260万个新的付费用户在亚太地区在去年最后一个季度(与200万年相比去年同期财政),日本和印度的强劲增长。乐动扑克

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网飞公司从未透露用户的数量在印度,市场估计这一数字在430万年至450万年之间,竞争对手的一小部分迪斯尼+ Hotstar(接近3600万)和Amazon Prime的视频(超过1700万)。

12月早些时候,Netflix已经在印度削减价格使服务更广泛的消费者负担得起的。但是许多专家认为,此举将主要通过账户添加用户已经使用该服务共享。

定价的变化遵循一系列的活动,该公司一直在做印度多年来,格雷格•彼得斯Netflix的首席产品官,周四说,在网络直播。“我们一直操作和学习更多关于印度消费者的口味等等,扩大服务的提供在许多,许多不同的维度,”彼得斯说。“我们认为这是正确的时间降低我们的价格,提高可访问性对所有…我们这样做通过镜头的长期收益最大化。”

彼得斯表示,尽管Netflix预期每个成员的平均收入下降由于降价,将弥补更多的新增用户数。

“我认为它仍然是很早就看印度。对于这些影响,喜欢保留,需要几个月得到一个非常干净的阅读,”他说。”,但早期的数据,我们看到非常支持积极的阅读,通过这些变化镜头的收入最大化。”

早些时候,黑斯廷斯说印度独特的付费电视定价,每户每月3美元左右。“完全不同的定价比世界其他地区的影响消费者的期望,”他说。

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当被问及如果Netflix将考虑对分级内容花或者考虑一个广告支持模式,他说,这将是很长一段时间公司实质性调整模型。

“根据我们的经验在巴西,这是残酷的第一几年。我们认为我们甚至从来没有打破。我知道我们有这伟大的商业…伟大的消息是,在每一个其他主要市场,我们有飞轮旋转。乐动扑克让我们沮丧的是我们为什么没有被成功在印度,但我们绝对倾斜,”黑斯廷斯说。

Netflix是第一个全球奥特服务于2016年在印度推出,开始建立一个团队,两年后投资原创内容。

黑斯廷斯说在2018年,该公司将在两年内投资2000卢比的内容在印度,超过预算结合编程的四大印地语一般娱乐网络放在一起。

然而,很多节目和电影还没有吸引大量用户。

专家把它归咎于Netflix的策略和方法的“砸钱在每一个问题”。

“Netflix在印度的一个最大的问题是没有明确他们在哪个市场。它是合理的支付85卢比Sooryavanshi”?他们一直迷恋宝莱坞,区域战略也太少太迟了,”一位高管说,竞争对手的服务。

去年离开了Netflix的一位高管,说品牌是很强,但他们必须工作是否想关注留住用户,增加接触或添加新用户。

“在印度,这只是第一个,”他说。“当我在Netflix,似乎我们都停止思考ROI(投资回报率)。我们都有一个无限的预算花在内容、营销、宣传等。没有问责制的问题,”他说。

投资者电话会议中,Netflix集团首席财务官斯宾塞诺埃曼说,虽然该公司,他们认为,“很棒的业务”和“极好的商业模式”尺度,这也是超级努力在每个国家。

“每个国家都在采用不同的曲线,和我们谈论产品适应市场,虽然每个人都喜欢电影、电视,甚至是游戏,这是非常具体的。娱乐仍从根本上全世界漂亮的地方。这是全球和本地,我们需要弄清楚,”他说,虽然回答关于印度。
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Netflix<\/a> cofounder, president and co-CEO Reed Hastings<\/a> said in an investor call on Thursday that the lack of success in the Indian market is \"frustrating\" but added that the company is \"definitely leaning in there\".

The Los Gatos, California-based global streaming giant, which saw its shares tumble after it said it expects to add just 2.5 million news subscribers in the current quarter—the lowest for the first quarter in close to 10 years, added 2.6 million new paying subscribers in the Asia Pacific region in the last quarter (compared to 2 million in the same quarter last fiscal), with strong growth in both Japan and India.

While
Netflix<\/a> has never revealed the number of subscribers in India, market estimates place the figure between 4.3 million and 4.5 million, a fraction of rivals Disney+Hotstar (close to 36 million) and Amazon Prime Video<\/a> (over 17 million).

Earlier in December,
Netflix had slashed pricing in India<\/a> to make the service affordable to a wider set of consumers. But many experts believe the move will primarily add subscribers who were already using the service through account sharing.

The change in pricing follows a whole set of activities that the company has been doing in India over the years, Greg Peters, Netflix’s chief operating and product officer, said during the webcast on Thursday. \"We have been operating there and learning more about Indian consumers' tastes, et cetera, and that's broadening the offering of the service across many, many different dimensions,\" Peters said. \"We felt it was the right time to decrease our prices there, to increase accessibility to all... we're doing this through the lens of what's the long-term sort of revenue maximisation.”

Peters said that while Netflix anticipated a drop in the average revenue per member because of the price cuts, it would make up for it with more subscriber additions.

\"I would say it's still very early to look at India. And for some of these effects, like retention, it takes a couple of months to get a very clean read on them,” he said. “But the early data that we are seeing very much supports a positive read on that lens of revenue maximisation through these changes.”

Earlier, Hastings said that a unique thing about India was the pay TV pricing, at around $3 per month per household. \"Radically different pricing than the rest of the world, which does impact consumer expectations,\" he said.

When asked if Netflix will consider sort of right sizing content spend or maybe consider an ad-supported model, he said that it will be a long time before the company adjusts its model materially.

\"In our experience in Brazil, it was brutal for the first couple of years. We thought we'd never break even. I know we've got this great business… The great news is that in every single other major market, we've got the flywheel spinning. The thing that frustrates us is why haven't we been as successful in India, but we're definitely leaning in there,\" Hastings said.

Netflix, which was the first global OTT service to launch in India in 2016, started building a team and investing in original content after two years.

Hastings said in 2018 that the company was going to invest Rs 2,000 crore in two years on content in India, more than the combined programming budgets of the top four Hindi general entertainment networks put together.

However, many of the shows and films have yet to attract large numbers of subscribers.

Experts blame it on Netflix’s strategy and approach of “throwing money at every problem”.

“One of the biggest issues with Netflix in India is that there is no clarity on which market they are playing in. Is it reasonable to pay Rs 85 crore for a ‘Sooryavanshi’? They have always been infatuated with Bollywood, and the regional strategy is also too little too late,” said a senior executive at a rival service.

A senior executive, who left Netflix last year, said that the brand is very strong, but they must work on whether they want to focus on retaining a subscriber and increasing engagement from her or add new subscribers.

\"In India, it’s only the first,\" he said. \"Also, when I was at Netflix, it seemed we all stopped thinking about the ROI (return on investments). We all had an unlimited budget to spend on content, marketing, publicity, and so on.There was no question of accountability, \" he said.

During the investor call, Netflix Group CFO Spencer Neumann said while the company has, what they believe, a \"terrific business\" and a \"terrific business model\" that scales so well, it's also super hard in every country.

\"Every country is on a different adoption curve, and we talk about product market fit, but even though everyone loves film, TV, and even games, it is very specific. Entertainment is still fundamentally pretty local around the world. So it's global and local, and we need to figure that out, \" he said while answering about India.
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