Downloadable from the Android Play Store<\/a>, the unique app called ‘My Quality App’ is an attempt by IIT Delhi and CUTS International to improve consumer awareness about the quality of service provided by different telecom operators in India.
It makes use of performance data reported by the service operators to the Telecom Regulatory Authority of India<\/a> (TRAI<\/a>) and provides the data to the consumers in a simple format. For enabling consumers to make an informed choice about telecom service providers, through advocating for a consumer broadband label, the App helps consumers to better understand the Quality of Service (QoS) being offered, and various performance parameters that affect their mobile Internet Quality of Experience (QoE).
\n \n \n
“The experiments conducted show that throughputs achieved by both 2G and 3G<\/a> networks are significantly lower than their advertised rates. Further, the network availability at rural locations is remarkably lower than expected”, said the report.
As per the researchers, in such a scenario, the discontented consumers should be able to switch to another service provider, offering competitive prices and best QoS. “However, the ability of consumers to make rational and informed decisions in this regard is constrained by several factors. Disclosure of performance-related information by providers in a format which can be understood by consumers remains a major challenge, the report further added.
<\/body>","next_sibling":[{"msid":68824870,"title":"RailTel turns 1600 railway stations into RailWire Wi-Fi zone","entity_type":"ARTICLE","link":"\/news\/railtel-turns-1600-railway-stations-into-railwire-wi-fi-zone\/68824870","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"68827114","title":"ThinkstockPhotos-515824120","entity_type":"IMAGES","seopath":"small-biz\/startups\/newsbuzz\/now-an-app-to-help-you-decide-the-best-telecom-service-provider-in-your-area\/thinkstockphotos-515824120","category_name":"Now, an App to help you decide the best telecom service provider in your area","synopsis":"The App makes use of performance data reported by the service operators to the Telecom Regulatory Authority of India (TRAI) and provides the data to the consumers in a simple format.","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-335064\/68827114.cms?width=150&height=112","link":"\/image\/small-biz\/startups\/newsbuzz\/now-an-app-to-help-you-decide-the-best-telecom-service-provider-in-your-area\/thinkstockphotos-515824120\/68827114"}],"msid":68827738,"entity_type":"ARTICLE","title":"Now, an App to help you decide the best telecom service provider in your area","synopsis":"Downloadable from the Android Play Store, the app called \u2018My Quality App\u2019 is aimed at improving consumer awareness about the quality of service provided by different telecom operators.","titleseo":"telecomnews\/now-an-app-to-help-you-decide-the-best-telecom-service-provider-in-your-area","status":"ACTIVE","authors":[{"author_name":"Shariq Khan","author_link":"\/author\/479252701\/shariq-khan","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479252701.cms?width=100&height=100","author_additional":{"thumbsize":false,"msid":479252701,"author_name":"Shariq Khan","author_seo_name":"shariq-khan","designation":"Journalist","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2019-04-11 11:54:04","lastupd":"2019-04-11 11:54:04","breadcrumbTags":["Cuts International","Indian Institute of Technology Delhi","iit delhi","trai","3G","Telecom Regulatory Authority of India","Google Play","MVAS\/Apps","Play Store"],"secinfo":{"seolocation":"telecomnews\/now-an-app-to-help-you-decide-the-best-telecom-service-provider-in-your-area"}}" data-news_link="//www.iser-br.com/news/now-an-app-to-help-you-decide-the-best-telecom-service-provider-in-your-area/68827738">