BHUBANESWAR: Almost two months have passed since Cyclone Fani made landfall on May 3 and damaged the telecom network in the affected areas. While connectivity has been restored since then, customers’ patience is being sorely tested by the patchy network, poor call quality and frequent call drops. Data speed has slowed down as well. 布巴内斯瓦尔:几乎已经过去两个月飓风范尼在5月3日登陆,损害了受灾地区的电信网络。当连接恢复了自那时以来,客户的耐心是严峻考验的不完整的网络通话质量差和频繁的电话滴。数据的速度也慢了下来。
The problem is not confined to the state capital, it is affecting other areas of Odisha. With no solution in sight, frustrated customers have taken to posting complaints against private and government operators on Twitter and other media.
“I use SIM cards from two different networks to avoid call drops. Now, one of the SIMs has almost stopped working in my area near Ekamra Kanan. Calling customer care and dealing with the tedious process of registering a complaint is irritating,” said Smruti Ranjan Biswal, a teacher in an engineering college.
Twitter complaints reveal that customers have been facing this problem for the past one month.
“Sometimes, I need to dial a number at least twice before the call goes through. Friends complain that my phone is switched off or unreachable even when it is not,” said Soumya Ranjan Mohapatra, a student of Utkal University.
The Bharat Sanchar Nigam Limited<\/a> (BSNL), which has more than 60 lakh customers in the state, said it had taken steps to improve its network after Fani damaged infrastructure. “We have finished repairing and replacing towers in different parts of the city, save three in Chandrasekharpur<\/a>. We will complete the work by July 7. We will also use additional towers to improve the mobile<\/a> network and address call drops,” said Udaya Shankar Panda, chief general manager, Odisha, BSNL.
The officials of private networks Jio, Vodafone and Airtel here said they were not authorized to give statements to the media.
Cyclone Fani had damaged several mobile towers in Bhubaneswar, Puri<\/a>, Khurda and other affected areas.
The mobile network companies’ claim they have repaired and replaced most of the damaged towers is belied by the problems faced by the people. Odisha has 3.26 crore telephone network subscribers as on March this year.
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这个问题并不局限于国有资本,它是影响Odisha的其他领域。没有解决方案,沮丧的客户投诉也发表反对私人和政府对Twitter和其他媒体运营商。
“我使用SIM卡从两个不同的网络来避免叫滴。现在,西姆斯几乎停止工作在我附近Ekamra Kanan。打电话给客户服务和处理注册一个抱怨是恼人的乏味的过程,“说Smruti Ranjan∙比工程学院的一名教师。
“有时候,我需要拨打电话号码前至少两次经历。朋友抱怨说,我的手机一直是关机状态或不可访问的,即使不是这样,”说Soumya Ranjan Mohapatra, Utkal大学的一名学生。
的Bharat Sanchar Nigam说有限(BSNL), 60多个多数客户的状态,表示已经采取措施改善其网络后,范尼受损的基础设施。“我们已经完成修理和更换塔城市的不同地区,保存三个Chandrasekharpur。我们将在7月7日完成这项工作。我们还将使用额外的塔来改善移动网络电话和地址下降,”首席总经理乌达Shankar熊猫说Odisha, BSNL。
官员的私人网络Jio,沃达丰和Airtel说他们没有授权给在媒体上发表声明。
气旋范尼损坏了移动在布巴内斯瓦尔塔,普里、Khurda和其他受影响的地区。
移动网络公司声称他们已经维修和更换大部分破坏塔第面临的问题的人。Odisha 3.26卢比的电话网络用户,在今年3月。
BHUBANESWAR: Almost two months have passed since Cyclone Fani made landfall on May 3 and damaged the telecom network in the affected areas. While connectivity has been restored since then, customers’ patience is being sorely tested by the patchy network, poor call quality and frequent call drops. Data speed has slowed down as well.
The problem is not confined to the state capital, it is affecting other areas of Odisha. With no solution in sight, frustrated customers have taken to posting complaints against private and government operators on Twitter and other media.
“I use SIM cards from two different networks to avoid call drops. Now, one of the SIMs has almost stopped working in my area near Ekamra Kanan. Calling customer care and dealing with the tedious process of registering a complaint is irritating,” said Smruti Ranjan Biswal, a teacher in an engineering college.
Twitter complaints reveal that customers have been facing this problem for the past one month.
“Sometimes, I need to dial a number at least twice before the call goes through. Friends complain that my phone is switched off or unreachable even when it is not,” said Soumya Ranjan Mohapatra, a student of Utkal University.
The Bharat Sanchar Nigam Limited<\/a> (BSNL), which has more than 60 lakh customers in the state, said it had taken steps to improve its network after Fani damaged infrastructure. “We have finished repairing and replacing towers in different parts of the city, save three in Chandrasekharpur<\/a>. We will complete the work by July 7. We will also use additional towers to improve the mobile<\/a> network and address call drops,” said Udaya Shankar Panda, chief general manager, Odisha, BSNL.
The officials of private networks Jio, Vodafone and Airtel here said they were not authorized to give statements to the media.
Cyclone Fani had damaged several mobile towers in Bhubaneswar, Puri<\/a>, Khurda and other affected areas.
The mobile network companies’ claim they have repaired and replaced most of the damaged towers is belied by the problems faced by the people. Odisha has 3.26 crore telephone network subscribers as on March this year.
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