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<\/span><\/figcaption><\/figure> Bengaluru: Paytm Payments Bank<\/a>, which also houses the Paytm<\/a> e-wallet, recently filed an FIR against 3,500 fraudulent numbers. The payments company said telecom players are “not doing enough” to counter the rising menace of online fraud, where consumers are duped via SMS and calls.

Paytm Payments Bank MD & CEO Satish Gupta<\/a> told TOI that while telcos have acknowledged the issue of rising fraud on online platforms, they are yet to take adequate action even when complaints are filed along with the involved numbers. While other payments companies and online platforms are also facing the same issue, Paytm is the first firm to come out with an official statement.

“As a first step, the initial due diligence needs to be made more stringent so that telecom resources (bulk SMS and calling facility) are not provided by telcos to fraudsters. Further, if a complaint is filed against fraudulent messages\/calls, the telecom service provider should be able to do due diligence on them and block such fraudsters immediately,” said Gupta.

Cellular Operators Association of India (COAI), which represents telecom service providers<\/a>, however, feels it is compliant with relevant Trai guidelines for commercial communications and has taken necessary actions. “The complaint redressal mechanism is being duly followed by the telecom service providers and action is being taken according to the provisions of Trai regulations. The Trai complaint redressal mechanism allows individual telecom subscribers to make complaints to their service provider regarding any unsolicited commercial communication (voice and SMS),” said Rajan Mathews, DG, COAI.

The move comes after the Noida-based company had also shared data of 3,500 numbers with Trai, the home affairs ministry and cybersecurity agency CERT-In. According to sources aware of the matter, Trai officials recently held a meeting with lenders in Mumbai as many cyber crooks use their banking services to mislead people with promises of freebies and discounts.

A critical aspect of this matter is also what’s called SMS shortcodes, often used by cyber crooks. SMS shortcodes are essential tools to use the company’s name falsely to fool consumers. For example, one of the most-used shortcodes is Pytm, mimicking Paytm. This can deceive a consumer to believe the text is coming officially from Paytm. Gupta added telcos need to have stringent control on the issuance of shortcodes for bulk messages to companies.

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Paytm:电信公司没有做足够的诈骗电话

Paytm支付银行MD &首席执行官Satish Gupta告诉本报,而电信公司已经承认欺诈上升的问题在网络平台上,他们还没有采取足够的行动即使投诉提交连同相关数字。

Digbijay Mishra
  • 更新于2020年2月27日08:28点坚持
班加罗尔:Paytm支付银行还房子的Paytm电子钱包,最近提交一份针对3500的冷杉欺骗性的数字。支付公司说电信玩家“做得不够”来对抗威胁的增加在线欺诈,消费者在哪里欺骗通过短信和电话。

Paytm支付银行MD &首席执行官Satish古普塔告诉本报,而电信公司已经承认欺诈上升的问题在网络平台上,他们还没有采取足够的行动即使投诉提交连同相关数字。而其他的支付公司和在线平台也面临着同样的问题,Paytm公司首次推出官方声明。

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“作为第一步,最初的尽职调查需要更严格,这样电信资源(批量短信和打电话设施)电信公司提供的不是骗子。此外,如果是控诉欺诈短信/电话,电信服务提供商应该能够做尽职调查,立即阻止这样的骗子,“古普塔说。

印度手机运营商协会(COAI)表示电信服务提供商然而,感觉它是符合有关火车商业通信和采取必要的行动指南。“投诉的补救机制是如期而至的电信服务提供商和正在采取行动根据火车法规的规定。火车投诉的补救机制允许单个电信用户投诉他们的服务提供者在任何未经请求的商业通讯(语音和短信),”Rajan马修斯说,DG, COAI。

此前Noida-based公司也共享数据的3500号火车,民政部门和网络安全机构、。据来源清楚,火车官员最近召开了一次会议与贷款人在孟买许多网络骗子使用银行服务误导人的承诺免费赠品和折扣。

这个问题的一个关键方面是所谓的SMS短码,通常使用的网络骗子。SMS短码是必不可少的工具来使用该公司的名称错误地愚弄消费者。例如,一个最常用的短码Pytm,模仿Paytm。这可以欺骗消费者相信是来自Paytm正式的文本。Gupta说电信公司需要严格控制商家发行的大部分信息公司。

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  • 发布于2020年2月27日08:28点坚持
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\"\"
<\/span><\/figcaption><\/figure> Bengaluru: Paytm Payments Bank<\/a>, which also houses the Paytm<\/a> e-wallet, recently filed an FIR against 3,500 fraudulent numbers. The payments company said telecom players are “not doing enough” to counter the rising menace of online fraud, where consumers are duped via SMS and calls.

Paytm Payments Bank MD & CEO Satish Gupta<\/a> told TOI that while telcos have acknowledged the issue of rising fraud on online platforms, they are yet to take adequate action even when complaints are filed along with the involved numbers. While other payments companies and online platforms are also facing the same issue, Paytm is the first firm to come out with an official statement.

“As a first step, the initial due diligence needs to be made more stringent so that telecom resources (bulk SMS and calling facility) are not provided by telcos to fraudsters. Further, if a complaint is filed against fraudulent messages\/calls, the telecom service provider should be able to do due diligence on them and block such fraudsters immediately,” said Gupta.

Cellular Operators Association of India (COAI), which represents telecom service providers<\/a>, however, feels it is compliant with relevant Trai guidelines for commercial communications and has taken necessary actions. “The complaint redressal mechanism is being duly followed by the telecom service providers and action is being taken according to the provisions of Trai regulations. The Trai complaint redressal mechanism allows individual telecom subscribers to make complaints to their service provider regarding any unsolicited commercial communication (voice and SMS),” said Rajan Mathews, DG, COAI.

The move comes after the Noida-based company had also shared data of 3,500 numbers with Trai, the home affairs ministry and cybersecurity agency CERT-In. According to sources aware of the matter, Trai officials recently held a meeting with lenders in Mumbai as many cyber crooks use their banking services to mislead people with promises of freebies and discounts.

A critical aspect of this matter is also what’s called SMS shortcodes, often used by cyber crooks. SMS shortcodes are essential tools to use the company’s name falsely to fool consumers. For example, one of the most-used shortcodes is Pytm, mimicking Paytm. This can deceive a consumer to believe the text is coming officially from Paytm. Gupta added telcos need to have stringent control on the issuance of shortcodes for bulk messages to companies.

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