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\"\"PTI
\n
\nNEW DELHI: Coming down heavily on pesky callers, telecom regulator Trai said it has penalised some service providers, but has given banks time till mid-December to check unsolicited commercial calls and SMSs.
\n
Telecom Regulatory Authority of India<\/a> (Trai) chairman Rahul Khullar said insurance companies have asked for 4-6 weeks to deal with unsolicited commercial call (UCC) or SMS.
\n
\n\"We have stringently implemented the guidelines on pesky calls and have penalised some operators. We have so far not penalised banks and insurance companies,\" Khullar told reporters here.
\n
\nExplaining the rationale behind not penalising banks, Khullar said the authority was approached by telecom operators with complaints against the banks following which banks also approached us.
\n
\n\"At that time I exercised regulatory forbearance and I wrote a speaking order that it will lead to major inconvenience to the public and throw financial transactions out of order.
\n
\n\"Therefore, I will give them an opportunity to mend their ways. We gave them about 2-3 weeks to come back to us. Many of the banks assured us that they will check this,\" he added.
\n
\nInsurance agencies have asked for a time period of 4-6 weeks to deal with pesky calls, he said adding that Trai has warned the banks and insurance companies that if pesky calls continue, the authority will cut their connections.
\n
\n\"But for others, we are very strictly implementing the regulations. We have requests pending of some high profile builders who have requested us not to cut their connections,\" Khullar said.
\n
In September, Trai has directed Axis Bank<\/a>, Citi Bank, HDFC Bank, ICICI Bank<\/a>, Kotak Mahindra, Punjab National Bank<\/a> and SBI to report to it within a week on use of unregistered telemarketers<\/a> by them for promotion of their business.
\n
\nIn August, the sectoral regulator had come out with regulations that phone connections of banks, insurance firms and realty players will be disconnected if rules of unwanted calls and messages are flouted by them, or on their behalf.
\n
\nThe new rules issued by the authority includes a fine of Rs 5,000 per complaint on a telecom firm if found that pesky calls or SMS were made by unregistered telemarketers using their network.\n\n<\/body>","next_sibling":[{"msid":26446362,"title":"RCom launches 5-paisa per minute calling pack in Tamil Nadu","entity_type":"ARTICLE","link":"\/news\/rcom-launches-5-paisa-per-minute-calling-pack-in-tamil-nadu\/26446362","category_name":null,"category_name_seo":false}],"related_content":[],"msid":26472612,"entity_type":"ARTICLE","title":"Pesky calls: Banks to take action by December","synopsis":"Insurance agencies have asked for a time period of 4-6 weeks to deal with pesky calls.","titleseo":"pesky-calls-banks-to-take-action-by-december","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2013-11-27 15:38:54","lastupd":"2013-11-27 16:31:08","breadcrumbTags":["Telecom Regulatory Authority of India","Regulatory Authority of India","ICICI bank","Axis Bank","Punjab National Bank","3G\/4G","telemarketers"],"secinfo":{"seolocation":"pesky-calls-banks-to-take-action-by-december"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2013-11-27" data-index="article_1">

    讨厌的电话:银行在12月前采取行动

    保险机构要求4 - 6周的时间来处理烦人的电话。
    • 更新于2013年11月27日04:31点坚持
    PTI

    新德里:下降很大程度上烦人的电话,电信监管机构火车说,惩罚一些服务提供商,但已经给银行的时间,直到12月中旬检查不请自来的商业电话和短信。

    印度电信管理部门(火车)主席拉胡尔Khullar说保险公司要求4 - 6周内处理不请自来的商业电话(UCC)或短信。

    “我们有严格的实施准则的电话和一些运营商产生很不利的影响。我们到目前为止没有惩罚银行和保险公司,”Khullar告诉记者。

    解释背后的基本原理不是惩罚银行,Khullar说权力是电信运营商接洽与投诉银行后,银行也找到我们。

    “当时我行使监管宽容和我写演讲顺序,将导致重大不便向公众和金融交易的秩序。

    “因此,我将给他们一个自己改过的机会。我们给他们大约2 - 3星期回来给我们。许多银行向我们保证,他们会检查这个,”他补充道。

    保险机构要求4 - 6周的时间来处理烦人的电话,他说火车已经警告说,银行和保险公司,如果讨厌的电话持续,当局将把他们的连接。

    “但是对另一些人来说,我们非常严格执行规定。我们已经请求等待一些高调的建筑商们要求我们不要削减连接,”Khullar说。

    今年9月,火车已经指示Axis银行HDFC银行,花旗银行ICICI银行Kotak Mahindra,旁遮普国家银行和印度国家银行报告一周内未注册的使用电话销售促进他们的业务。

    8月份,行业监管机构与法规出来,电话联系银行,保险公司和物业的球员将会断开如果不必要的调用和消息是藐视规则,或代表他们。

    权威发布的新规定包括罚款5000卢比每投诉一个电信公司如果发现讨厌的电话或短信是由未登记的电话销售使用他们的网络。
    • 发布于2013年11月27日下午03:38坚持
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    \"\"PTI
    \n
    \nNEW DELHI: Coming down heavily on pesky callers, telecom regulator Trai said it has penalised some service providers, but has given banks time till mid-December to check unsolicited commercial calls and SMSs.
    \n
    Telecom Regulatory Authority of India<\/a> (Trai) chairman Rahul Khullar said insurance companies have asked for 4-6 weeks to deal with unsolicited commercial call (UCC) or SMS.
    \n
    \n\"We have stringently implemented the guidelines on pesky calls and have penalised some operators. We have so far not penalised banks and insurance companies,\" Khullar told reporters here.
    \n
    \nExplaining the rationale behind not penalising banks, Khullar said the authority was approached by telecom operators with complaints against the banks following which banks also approached us.
    \n
    \n\"At that time I exercised regulatory forbearance and I wrote a speaking order that it will lead to major inconvenience to the public and throw financial transactions out of order.
    \n
    \n\"Therefore, I will give them an opportunity to mend their ways. We gave them about 2-3 weeks to come back to us. Many of the banks assured us that they will check this,\" he added.
    \n
    \nInsurance agencies have asked for a time period of 4-6 weeks to deal with pesky calls, he said adding that Trai has warned the banks and insurance companies that if pesky calls continue, the authority will cut their connections.
    \n
    \n\"But for others, we are very strictly implementing the regulations. We have requests pending of some high profile builders who have requested us not to cut their connections,\" Khullar said.
    \n
    In September, Trai has directed     Axis Bank<\/a>, Citi Bank, HDFC Bank, ICICI Bank<\/a>, Kotak Mahindra, Punjab National Bank<\/a> and SBI to report to it within a week on use of unregistered telemarketers<\/a> by them for promotion of their business.
    \n
    \nIn August, the sectoral regulator had come out with regulations that phone connections of banks, insurance firms and realty players will be disconnected if rules of unwanted calls and messages are flouted by them, or on their behalf.
    \n
    \nThe new rules issued by the authority includes a fine of Rs 5,000 per complaint on a telecom firm if found that pesky calls or SMS were made by unregistered telemarketers using their network.\n\n<\/body>","next_sibling":[{"msid":26446362,"title":"RCom launches 5-paisa per minute calling pack in Tamil Nadu","entity_type":"ARTICLE","link":"\/news\/rcom-launches-5-paisa-per-minute-calling-pack-in-tamil-nadu\/26446362","category_name":null,"category_name_seo":false}],"related_content":[],"msid":26472612,"entity_type":"ARTICLE","title":"Pesky calls: Banks to take action by December","synopsis":"Insurance agencies have asked for a time period of 4-6 weeks to deal with pesky calls.","titleseo":"pesky-calls-banks-to-take-action-by-december","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2013-11-27 15:38:54","lastupd":"2013-11-27 16:31:08","breadcrumbTags":["Telecom Regulatory Authority of India","Regulatory Authority of India","ICICI bank","Axis Bank","Punjab National Bank","3G\/4G","telemarketers"],"secinfo":{"seolocation":"pesky-calls-banks-to-take-action-by-december"}}" data-news_link="//www.iser-br.com/news/pesky-calls-banks-to-take-action-by-december/26472612">