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零售商将积极投资于用户参与度、云计算和物联网以提高效率:Airtel报告
Bharti Airtel旗下的企业对企业部门Airtel Business周四在其客户咨询委员会(CAB)的支持下发布了第二版的洞察报告。
新德里:印度零售商正准备大举投资于客户互动、云计算、物联网以及其他新时代技术来提高效率和体验Airtel业务洞察报告。该公司表示，零售商正在利用数字技术提供沉浸式的全渠道客户体验，以在新兴的5G时代获得优势。
Airtel业务的企业对企业部门Bharti Airtel周四，该公司在客户咨询委员会(CAB)的支持下发布了第二版《洞察报告》。
Airtel商业客户咨询委员会包括来自印度领先公司的商业领袖，该小组定期开会，讨论客户问题和新兴技术趋势，并提供建议，以帮助电信公司使其创新路线图符合客户的战略需求。
印度零售商正在积极投资于客户参与、云计算、物联网等技术，以提高效率和体验附近的旅馆关于报告的发布。
Airtel在Manesar的5G试验网络上进行云游戏试点
它还在印度多个城市进行5G试验，并通过电信部分配的试验频谱验证技术和用例。Airtel已与爱立信和诺基亚合作进行这些试验。
该报告进一步表示，5G将加速零售业从供应链到店内体验的数字化转型。
“这将通过提供关键的技术构建模块来实现，以增强的宽带网络和超可靠的低延迟通信的形式实现无摩擦的端到端消费者体验。
该公司表示:“零售商正在努力通过更个性化、更便捷的体验和服务来区分自己，因此需要更快、更可靠、设备兼容的连接。”
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<\/figure>New Delhi: Indian retailers are gearing up to aggressively invest in customer engagement, cloud, Internet of Things<\/a> and other new-age technologies to drive efficiencies and experiences, according to Airtel Business Insights<\/a> report. Retailers are leveraging digital technologies to deliver an immersive, and omnichannel customer experience to gain an edge in the emerging 5G era, it said.
Airtel Business<\/a>, the business-to-business unit of Bharti Airtel<\/a> on Thursday released the second edition of its Insights Report under the aegis of its Customer Advisory Board (CAB).
Airtel Business Customer Advisory Board<\/a> includes business leaders from India's leading companies and the group meets regularly to deliberate and offer counsel on customer issues and emerging technology trends to help the telecom firm align its innovation roadmap to the strategic needs of customers.
<\/div><\/div>The latest report 'The future of retail in India is both in the store and online, outlined that winning brands would be those embracing digital technologies ahead of the curve, to deliver an omnichannel experience to their customers.
Indian retailers are gearing to aggressively invest in customer engagement, cloud, IoT, among other technologies to drive efficiencies and experiences, said a statement by Airtel<\/a> on the release of the report.
Indian retailers are gearing to aggressively invest in customer engagement, cloud, IoT, among other technologies to drive efficiencies and experiences, said a statement by Airtel<\/a> on the release of the report.