NEW DELHI: Cloud communications provider Route Mobile<\/a> on Wednesday said it has launched an artificial intelligence\/machine learning (AI\/ML)-based chatbot<\/a> solution – Roubot – for businesses to facilitate conversations with customers, facilitate lead generation, sales, and issue resolution. 路线移动表示,企业也可以设计自己的chatbot Roubot通过拖放“流生成器”的用户界面。它让企业集成这个客户互动解决方案无缝地和安全地和CRM系统、支付网关、和第三方信息平台WhatsApp和Facebook等信使。 新德里:云通信提供商路线移动周三表示,它已经启动了一个人工智能/机器学习(AI /毫升)的聊天机器人解决方案- Roubot企业促进与客户的对话,促进铅一代销售,问题解决。
Route Mobile<\/a> said that businesses can also design their own chatbot<\/a> with Roubot’s “Flow Builder” through a drag-and-drop user interface. It lets businesses integrate this customer engagement solution seamlessly and securely with CRM systems, payment gateways, and third-party messaging platforms such as WhatsApp and Facebook Messenger<\/a>.
Once the customized chatbot is live, customers can engage with the business over a secure connection to get answers to their sales and support queries in real-time.
The company also claims that the no-code chatbot can integrate with ChatGPT and natural language processing (NLP) engines.
“Our enterprise partners now have access to one of the fastest no-code chatbot flow builders that integrates with multiple payment gateways, CRMs and multiple platforms for seamless customer engagement and conversational experiences between enterprises and consumers while achieving much-needed operational and cost efficiencies,” said Rajdipkumar Gupta<\/a>, Managing Director & Group CEO, Route Mobile.
The cloud communications company is pitching the utility of its chatbot in several verticals such as BFSI, ecommerce, education, retail, hospitality, healthcare, and others. Roubot features a real-time tracking system to let businesses track agent performance, and decision makers can access detailed reports, measure KPIs, and derive actionable insights to ensure quality of service at all times.
“We have built Roubot on the core principles of build, reach, analytics, integration and end-to-end security. This means the chatbot is easy to build, ensures rapid reach, provides smooth consumer conversation with generative AI\/ML & Natural Language Processing (“NLP”) automation, with seamless third party integration and end-to-end security,” said Milind Pathak<\/a>, Chief Business Officer, Route Mobile.
The global chatbot market size was valued at US $525.7 million in 2021 and is expected to grow at a compound annual growth rate (CAGR) of 25.7% up to 2030. It is estimated that retail chatbot interactions will reach $22 billion by 2023, up from an estimated $2.6 billion in 2019, according to the company’s statement.
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为企业路线移动发射AI / ML-driven聊天机器人
路线移动说,企业也可以自己设计聊天机器人通过拖放Roubot“流动的建筑”的用户界面。它让企业集成这个客户互动解决方案无缝地和安全地和CRM系统、支付网关、和第三方如WhatsApp和消息传递平台Facebook Messenger。
该公司还声称没有代码聊天机器人可以与ChatGPT集成和自然语言处理(NLP)引擎。
“现在我们的企业合作伙伴获得最快的一个没有代码chatbot流建筑商,集成了多个支付网关,crm和多平台无缝的客户企业和消费者之间的接触和对话的经验而获得急需的操作和成本效率,”说Rajdipkumar古普塔董事总经理和集团首席执行官的路线移动。
云通信公司是投手的效用chatbot BFSI等在一些垂直电子商务、教育、零售、酒店、医疗、等。Roubot特性实时跟踪系统,让企业了解代理的性能,和决策者可以访问的详细报告,测量kpi,得到可行的见解,以确保服务质量。
“我们建立了Roubot构建的核心原则,范围,分析,集成和端到端安全性。这意味着chatbot很容易构建,确保快速到达,提供平滑消费和生成AI /毫升与自然语言处理(NLP)自动化、无缝的第三方集成和端到端安全性,”说Milind帕沙克首席商务官、路由移动。
全球聊天机器人市场规模在2021年价值5.257亿美元,预计将增长25.7%的复合年增长率(CAGR) 2030。据估计,零售chatbot交互将在2023年达到220亿美元,高于2019年的估计26亿美元,据该公司的声明。
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NEW DELHI: Cloud communications provider Route Mobile<\/a> on Wednesday said it has launched an artificial intelligence\/machine learning (AI\/ML)-based chatbot<\/a> solution – Roubot – for businesses to facilitate conversations with customers, facilitate lead generation, sales, and issue resolution.
Route Mobile<\/a> said that businesses can also design their own chatbot<\/a> with Roubot’s “Flow Builder” through a drag-and-drop user interface. It lets businesses integrate this customer engagement solution seamlessly and securely with CRM systems, payment gateways, and third-party messaging platforms such as WhatsApp and Facebook Messenger<\/a>.
Once the customized chatbot is live, customers can engage with the business over a secure connection to get answers to their sales and support queries in real-time.
The company also claims that the no-code chatbot can integrate with ChatGPT and natural language processing (NLP) engines.
“Our enterprise partners now have access to one of the fastest no-code chatbot flow builders that integrates with multiple payment gateways, CRMs and multiple platforms for seamless customer engagement and conversational experiences between enterprises and consumers while achieving much-needed operational and cost efficiencies,” said Rajdipkumar Gupta<\/a>, Managing Director & Group CEO, Route Mobile.
The cloud communications company is pitching the utility of its chatbot in several verticals such as BFSI, ecommerce, education, retail, hospitality, healthcare, and others. Roubot features a real-time tracking system to let businesses track agent performance, and decision makers can access detailed reports, measure KPIs, and derive actionable insights to ensure quality of service at all times.
“We have built Roubot on the core principles of build, reach, analytics, integration and end-to-end security. This means the chatbot is easy to build, ensures rapid reach, provides smooth consumer conversation with generative AI\/ML & Natural Language Processing (“NLP”) automation, with seamless third party integration and end-to-end security,” said Milind Pathak<\/a>, Chief Business Officer, Route Mobile.
The global chatbot market size was valued at US $525.7 million in 2021 and is expected to grow at a compound annual growth rate (CAGR) of 25.7% up to 2030. It is estimated that retail chatbot interactions will reach $22 billion by 2023, up from an estimated $2.6 billion in 2019, according to the company’s statement.
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