BENGALURU: BSNL Bengaluru and the Union Bank of India have been ordered to pay Rs 9.6 lakh to a businessman after fraudsters siphoned off money from his bank account in what was described as a sim swap<\/a> fraud. BSNL印度班加罗尔和工会银行已被命令要Rs 9.6十万的商人骗子抽走的钱从他的银行账户被形容为一个sim交换欺诈。 印度班加罗尔:BSNL班加罗尔和工会银行已被命令要Rs 9.6十万的商人骗子抽走的钱从他的银行账户被形容为一个sim交换欺诈行为。
The national telecom provider was pulled up for issuing a duplicate sim to fraudsters without adhering to Know Your Customer (KYC) norms and the bank for not alerting the customer on time.
Nagarathpet resident Ramesh Kumar has been using a mobile phone with a BSNL sim card for many years and had linked it to his account at Union Bank of India’s BVK Iyengar Road branch.
On September 22, 2015, Kumar checked his email to find that an unknown beneficiary had been added to his online bank account. By the time he could alert bank authorities about the breach, the fraudsters managed to transfer Rs 9,62,700 from his account. The sim card on his cellphone that was supposed to receive a one-time password (OTP) mysteriously remained de-activated all the while.
The 52-year-old businessman lodged a complaint with his bank branch and the cybercrime<\/a> wing of Bengaluru police only to realise he had fallen prey to a sim swap<\/a> fraud.
With neither the Union Bank of India nor BSNL acting towards compensating his loss for months, Kumar approached the Bangalore<\/a> urban 2nd additional district consumer disputes redressal forum on May 5, 2016 to reclaim his money.
The consumer forum heard the case in which BSNL and Union Bank of India blamed each other for facilitating the fraud. BSNL claimed it is only a service provider and wasn’t aware that Kumar had linked his cellphone number to his bank account, and that it was the bank’s responsibility to notify him immediately when there was a fraudulent attempt. The bank argued that a BSNL customer centre executive in KG Road was at fault for issuing a duplicate sim card to a fraudster who pretended to be Kumar, deactivated his existing sim card and obtained a replacement.
After 31 months of hearing, the court blasted BSNL and Union Bank of India for the loss their customer suffered. The judges pointed to the BSNL staffer’s carelessness in issuing a duplicate sim and deactivating Kumar’s original sim. They criticised Union Bank of India authorities for not immediately alerting the customer on the illegal addition of a beneficiary, which he came to know through an official email.
In a verdict pronounced last month, the forum ordered BSNL Bengaluru telecom district and Union Bank of India, BVK Iyengar Road branch, to jointly refund Rs 9,62,700 to Kumar with interest and an additional Rs 10,000 towards his court expenses within 45 days.
What is it
Fraudsters, armed with confidential bank details of customers, deactivate sim cards linked to bank accounts by impersonating the victims and submitting fake documents with cellphone service providers and obtaining duplicate sims. The original sims on the victims’ phones get deactivated in the process. The active duplicate sims with the fraudsters receive OTPs and other bank communications, enabling illegal online transfers of large sums of money, while the victims remain clueless.
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Sim交换欺诈受害者起诉BSNL,银行,赢得近Rs 10十万的退款
全国电信提供商停了发行重复sim骗子没有坚持了解你的客户什么规范和银行没有通知客户。
Nagarathpet居民拉梅什·库马尔一直用手机与BSNL sim卡多年,与它在联合银行帐户的印度BVK Iyengar路分支。
2015年9月22日,库马尔检查他的电子邮件发现一个未知的受益人被添加到他的网上银行账户。他可以提醒银行当局违反,骗子设法转移Rs 62700从他的账户。他手机的sim卡,应该接受一次性密码(OTP)神秘仍然取消激活。
与印度联合银行和BSNL代理对补偿他的损失数月,Kumar靠近班加罗尔城市第二附加地区消费者纠纷修正论坛5月5日,2016年收回他的钱。
消费者论坛听到印度BSNL和工会的情况下银行指责彼此促进的欺诈行为。BSNL声称只有一个服务提供者和不知道Kumar联系他的手机号码给他的银行账户,这是银行的责任时立即通知他有欺骗性的尝试。银行认为BSNL客户中心执行在公斤路错了发布重复的sim卡一个骗子假装Kumar停用他现有的sim卡和替代。
31个月的听证会后,印度法院抨击BSNL和联盟银行的客户遭受损失。法官指出BSNL职员的疏忽发行重复sim和Kumar最初的sim卡才会安静下来。他们批评印度政府联合银行没有立即提醒客户非法添加受益人,他知道通过正式的邮件。
上个月在判决宣告,论坛命令BSNL班加罗尔印度电信区和联合银行,BVK Iyengar路分支,共同退款Rs 62700 Kumar的兴趣和一个额外的Rs 10000 45天内对他的法庭费用。
它是什么
骗子,手持机密银行客户的细节,禁用sim卡与银行账户通过冒充受害者和提交伪造文件与手机服务提供商和获得重复的西姆斯。原来的西姆斯在受害者的手机在这个过程中得到释放。骗子收到otp的活跃复制西姆斯和其他银行通信,使非法在线转移大笔资金,而受害者依然一无所知。
BENGALURU: BSNL Bengaluru and the Union Bank of India have been ordered to pay Rs 9.6 lakh to a businessman after fraudsters siphoned off money from his bank account in what was described as a sim swap<\/a> fraud.
The national telecom provider was pulled up for issuing a duplicate sim to fraudsters without adhering to Know Your Customer (KYC) norms and the bank for not alerting the customer on time.
Nagarathpet resident Ramesh Kumar has been using a mobile phone with a BSNL sim card for many years and had linked it to his account at Union Bank of India’s BVK Iyengar Road branch.
On September 22, 2015, Kumar checked his email to find that an unknown beneficiary had been added to his online bank account. By the time he could alert bank authorities about the breach, the fraudsters managed to transfer Rs 9,62,700 from his account. The sim card on his cellphone that was supposed to receive a one-time password (OTP) mysteriously remained de-activated all the while.
The 52-year-old businessman lodged a complaint with his bank branch and the cybercrime<\/a> wing of Bengaluru police only to realise he had fallen prey to a sim swap<\/a> fraud.
With neither the Union Bank of India nor BSNL acting towards compensating his loss for months, Kumar approached the Bangalore<\/a> urban 2nd additional district consumer disputes redressal forum on May 5, 2016 to reclaim his money.
The consumer forum heard the case in which BSNL and Union Bank of India blamed each other for facilitating the fraud. BSNL claimed it is only a service provider and wasn’t aware that Kumar had linked his cellphone number to his bank account, and that it was the bank’s responsibility to notify him immediately when there was a fraudulent attempt. The bank argued that a BSNL customer centre executive in KG Road was at fault for issuing a duplicate sim card to a fraudster who pretended to be Kumar, deactivated his existing sim card and obtained a replacement.
After 31 months of hearing, the court blasted BSNL and Union Bank of India for the loss their customer suffered. The judges pointed to the BSNL staffer’s carelessness in issuing a duplicate sim and deactivating Kumar’s original sim. They criticised Union Bank of India authorities for not immediately alerting the customer on the illegal addition of a beneficiary, which he came to know through an official email.
In a verdict pronounced last month, the forum ordered BSNL Bengaluru telecom district and Union Bank of India, BVK Iyengar Road branch, to jointly refund Rs 9,62,700 to Kumar with interest and an additional Rs 10,000 towards his court expenses within 45 days.
What is it
Fraudsters, armed with confidential bank details of customers, deactivate sim cards linked to bank accounts by impersonating the victims and submitting fake documents with cellphone service providers and obtaining duplicate sims. The original sims on the victims’ phones get deactivated in the process. The active duplicate sims with the fraudsters receive OTPs and other bank communications, enabling illegal online transfers of large sums of money, while the victims remain clueless.
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