New Delhi: Tata Tele Business Services<\/a> (TTBS<\/a>) has introduced a cloud-based enterprise solution for hybrid connectivity<\/a> between employees, customers and vendors across various platforms. 新德里消息:塔塔电信公司的业务服务(ttb)提出了一个基于云计算的企业解决方案混合连接在不同平台之间的员工、客户和供应商。 New Delhi: Tata Tele Business Services<\/a> (TTBS<\/a>) has introduced a cloud-based enterprise solution for hybrid connectivity<\/a> between employees, customers and vendors across various platforms.
Smartflo<\/a>, which offers seamless communication, is a quick set-up solution with zero installation charges and no capital expenditure investment.
Its features include intelligent routing of customer calls, voice to text conversion, call sentiment analysis, API integration with all enterprise applications, quality checks through live call barge-ins, on demand scalability without additional capex and in built security.
“Smartflo comes with an uptime guarantee of 99.5% backed by TTBS 24X7 managed service capabilities and trust, ensuring uninterrupted business continuity,” the company said in a statement on Tuesday.
Harjit Singh, President – Enterprise Business, Tata Teleservices<\/a> said, “Smartflo is an anytime, anywhere, flexible suite of cloud communication<\/a> solutions. It optimizes connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels,”
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“With its comprehensive and advanced features, it is well equipped to fulfil the emerging needs of enterprises. With increasing number of businesses looking at cloud-based platforms to engage with customers, TTBS is well positioned to seize this large and emerging opportunity,” he said.
The solution which is suited for startups to large enterprises, has seen a strong customer interest across industry verticals like BFSI<\/a>, IT\/ITES, Manufacturing, Education, Fintech<\/a>, Logistics and E-commerce, the company said.
In the new normal, TTBS has strengthened its portfolio of enterprise grade solutions such as cloud-based solutions, collaboration solutions, IoT, data management and cybersecurity solutions across industries, the release said.
As per Gartner, the cloud telephony market is estimated to grow 18% in 2021 as telephony investment priorities shift to cloud.
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Smartflo提供无缝沟通,是一个快速设置解决方案零安装费用和资本支出的投资。
其功能包括智能路由的客户电话,语音文本转换,叫情绪分析,API与所有企业应用程序的集成,通过生活叫barge-ins质量检查,在可伸缩性需求没有额外的资本支出和建立安全。
哈吉德辛格总统——企业业务,塔塔电信业务说,“Smartflo是一个在任何时间,任何地方,灵活的套件云通信解决方案。它优化连接,有助于建立操作弹性和跨渠道使企业能够提供更好的客户体验,”
读也
“全面和高级特性,是良好的装备来实现企业的新需求。越来越多的企业关注云计算平台与客户、ttb将抓住这个大的和新兴的机会,”他说。
解决方案是适合创业公司大型企业,在整个行业纵向市场强大的客户利益BFSI、它/工艺、制造、教育、Fintech、物流和电子商务,该公司说。
新常态,ttb加强了其投资组合的企业级解决方案,比如云计算解决方案,合作解决方案,物联网,数据管理和网络安全解决方案在行业,释放说。
根据Gartner,云电话市场预计在2021年将增长18%电话投资重点转移到云。
Smartflo<\/a>, which offers seamless communication, is a quick set-up solution with zero installation charges and no capital expenditure investment.
Its features include intelligent routing of customer calls, voice to text conversion, call sentiment analysis, API integration with all enterprise applications, quality checks through live call barge-ins, on demand scalability without additional capex and in built security.
“Smartflo comes with an uptime guarantee of 99.5% backed by TTBS 24X7 managed service capabilities and trust, ensuring uninterrupted business continuity,” the company said in a statement on Tuesday.
Harjit Singh, President – Enterprise Business, Tata Teleservices<\/a> said, “Smartflo is an anytime, anywhere, flexible suite of cloud communication<\/a> solutions. It optimizes connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels,”
<\/p>Read also<\/h4>
<\/a><\/figure>Tata Sons seeks up to $1 billion funding for iPhone plant<\/a><\/h5><\/div>
<\/a><\/figure>Ex-facie breach of Article in removal of Cyrus Mistry as chairman of Tata Sons: SP Group tells SC<\/a><\/h5><\/div>
<\/a><\/figure>Tata Tele Maharashtra Q2 loss narrows to Rs 341 cr<\/a><\/h5><\/div>
<\/a><\/figure>Tata Tele Business Services launches cloud-hosted communications solutions for businesses<\/a><\/h5><\/div><\/div><\/div>
“With its comprehensive and advanced features, it is well equipped to fulfil the emerging needs of enterprises. With increasing number of businesses looking at cloud-based platforms to engage with customers, TTBS is well positioned to seize this large and emerging opportunity,” he said.
The solution which is suited for startups to large enterprises, has seen a strong customer interest across industry verticals like BFSI<\/a>, IT\/ITES, Manufacturing, Education, Fintech<\/a>, Logistics and E-commerce, the company said.
In the new normal, TTBS has strengthened its portfolio of enterprise grade solutions such as cloud-based solutions, collaboration solutions, IoT, data management and cybersecurity solutions across industries, the release said.
As per Gartner, the cloud telephony market is estimated to grow 18% in 2021 as telephony investment priorities shift to cloud.
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