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Tech Mahindra, Wipro与Telefonica Germany/O2签订协议

印度科技巨头Wipro和tech Mahindra已经与Telefonica Germany/O2签署了协议，以改造电信提供商的业务支持系统和IT系统。

  • PTI
  • 美国东部时间2021年2月15日20:01
新德里:印度科技巨头Wipro而且科技马辛德拉已与西班牙电话公司德国/O2，用于改造电信供应商的业务支持系统和IT系统。Tech Mahindra将推动Telefonica Germany/O2的端到端IT转型，并支持后者提供更快的产品发布，并在大众市场领域为其客户提供更“以人为本”的体验。

2020年8月，Telefonica德国/O2选择了Tech Mahindra来推动其网络和服务运营，此外还开发5G用例，人工智能(AI),机器学习马欣德拉科技公司周一在一份声明中表示。

它补充说，这进一步加强了Tech Mahindra和Telefonica Germany长达20年的合作关系，并重申了Tech Mahindra在提供大规模数字化转型计划方面的专业知识。

在另一份声明中，Wipro表示已与Telefonica Germany/O2签署了一项为期五年的战略合作伙伴关系，与电信公司及其更广泛的生态系统合作，改造其业务支持系统和相关的质量保证，以实现卓越的客户体验和B2B细分市场的增长。

它补充说:“这个激进的IT转型(RAITT)计划将Wipro和Telefonica Germany/O2结合在一起，以实现降低风险的自费转型，这将使两家公司受益。”

RAITT计划将确保西班牙电信德国/O2在现代化和推出包括5G产品和服务在内的一系列新产品方面处于有利地位。

Wipro表示，它还将投资开发一个数字业务支持平台，以推动Telefonica Germany的增长，并为该公司提供一个基于结果的、坚定的计划。

这是Wipro在电信领域的首次高价值合作。

“这一伙伴关系建立在15年合作关系的基础上。这直接使我们与西班牙电信德国公司的增长保持一致，并且是我们如何通过与当地企业合作的方式在欧洲取得长期成功的一个很好的例子行业Wipro首席执行官兼总经理Thierry Delaporte说。

Telefonica Germany/O2是领先的综合电信供应商之一，拥有4400万条移动电话线路和230万条宽带线路。

“我们的大规模IT转型项目对我们来说是一个关键的里程碑，以提高我们系统的可靠性，提高我们的客户满意度，并加快创新和上市时间，我们朝着消费者和企业的5G目标迈进。我们很高兴马欣德拉科技公司将以其全球经验、现代技术解决方案和服务质量支持我们在大众市场领域的这一转型过程，”Telefonica德国/O2首席技术和信息官Mallik Rao表示。

Tech Mahindra表示，它将利用OOTB(开箱即用)流程库及其跨BSS(业务支持系统)、客户体验、云、数据和分析以及人工智能等数字技术的功能，提供“数字优先”的体验。

这项涉及基于云原生产品的现有堆栈现代化的多年合作，将加速Telefonica德国的数字化之旅。

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New Delhi: Indian tech majors Wipro<\/a> and Tech Mahindra<\/a> have signed agreements with Telefonica<\/a> Germany\/O2 for transforming the telecommunications provider's business support systems and IT systems. Tech Mahindra will drive end-to-end IT transformation at Telefonica Germany\/O2 and support the latter in delivering faster product launches and provide a more 'human-centred' experience to its customers in the mass market segment.

In August 2020, Telefonica Germany\/O2 selected Tech Mahindra to drive its network and services operations, in addition to developing use cases for 5G, Artificial Intelligence<\/a> (AI), and Machine Learning<\/a> technologies, Tech Mahindra said in a statement on Monday.

This further strengthens Tech Mahindra and Telefonica Germany's two-decade-long partnership and reiterates Tech Mahindra's expertise in delivering large scale digital transformation programmes, it added.

<\/div><\/div>In a separate statement, Wipro said it has signed a five-year strategic partnership with Telefonica Germany\/O2 to work with the telecom firm and its wider ecosystem to transform its Business Support Systems and associated quality assurance to enable superior customer experience and growth in the B2B market segment.

\"This Radical IT Transformation (RAITT) programme brings Wipro and Telefonica Germany\/O2 together to allow for risk-mitigated self-funded transformation that will benefit both companies,\" it added.

The RAITT programme will ensure that Telefonica Germany\/O2 is well-positioned to modernise and launch a range of new offerings including 5G products and services.

Wipro said it will also invest in developing a digital business support platform that will fuel Telefonica Germany's growth and provide the company with an outcome-based, committed plan.

This is a high value and first-of-its-kind engagement for Wipro in the telecommunications space.

\"This partnership builds on the bedrock of a 15-year relationship. It directly aligns us with Telefonica Germany's growth, and is a great example of how we are building for long-term success in Europe by embracing a collaborative approach with local industry<\/a> leaders,\" Wipro Chief Executive Officer and MD Thierry Delaporte said.

<\/div><\/div>Telefonica Germany\/O2 is one of the leading integrated telecommunications providers, with 44 million mobile telephone lines and 2.3 million broadband lines.

\"Our large-scale IT transformation project is a key milestone for us in order to increase the reliability of our systems, improve our customer satisfaction and accelerate innovation and time-to-market as we move towards our 5G goal for consumers and business. We are pleased that Tech Mahindra will support us in this transformation process in the mass market segment with its global experience, modern technology solutions and service quality,\" Mallik Rao, Chief Technology and Information Officer of Telefonica Germany\/O2 said.

Tech Mahindra said it will provide a 'digital first' experience by leveraging OOTB (Out of the Box) process libraries and its capabilities across digital technologies like BSS (Business Support Systems), customer experience, cloud, data & analytics and AI.

This multi-year engagement involving modernisation of existing stacks based on cloud-native products will accelerate Telefonica Germany's digital journey, it added.<\/div><\/div>
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