\"\"
<\/span><\/figcaption><\/figure>Delhi | Mumbai: Reliance Jio Infocomm<\/a> (Jio<\/a>) has written to the telecom regulator to look into the Vodafone Idea<\/a>'s (Vi) new prepaid tariff plans that Jio said would create a \"barrier for subscribers\" wanting to port out, two persons familiar with the matter said.

In a letter to the
Telecom Regulatory Authority of India<\/a> (Trai) sent last week, Jio said as per Vodafone Idea's new tariff plans for prepaid consumers, SMS services had been moved to a higher tariff plan of Rs 179 – from Rs149 - which would discourage subscribers from porting out to other service providers, one of the persons quoted earlier told ET.

In September this year, as many as 10.10 million subscribers submitted their MNP requests with their respective telecom carriers, increasing the cumulative porting requests to 638.25 million.

The Vodafone Idea move means a customer who wants to port out needs to subscribe to a higher plan to be able to send an SMS, which is mandatory to process the request. As a result, users at the lower end of the plans can't port out, and those who shift to a higher plan may not want to shift out after making the higher payment, creating a barrier for porting, the second person said.

The Mukesh Ambani-owned telco has suggested that to address the situation, Trai may either consider making such SMSs (short message service) free or remove the need for the service totally for porting purposes, the first person said.

Mobile number portability (MNP) requires subscribers to first send an SMS to their service operator. Upon the MNP request’s approval, a further process is initiated which may take three to five days for the user to move to a rival telco, while retaining the same number.

Jio did not respond to ET's queries on this story.

A person familiar with the Trai’s processes said the regulator was examining the issue, adding that while the regulator hasn’t decided its mode of action, it will ensure consumers have all the flexibility of choice.

Following
Bharti Airtel<\/a>'s prepaid tariff revision, Vodafone Idea too increased its pricing in order to increase the average revenue per user (ARPU), revising the minimum pack of Rs 149 to Rs 179, offering unlimited calling, 300 SMS and 2GB data. Jio has also followed suit, but its prices are about 13% lower than its rivals.

Vodafone Idea, which lost 18.8 million users just in the last year, ended the September quarter with 253 million users. The loss-making telco is desperate to arrest and then reverse the trend of subscriber losses. It had 408 million at the time of merger between
Vodafone India<\/a> and Idea Cellular in August 2018.

New customer acquisition is also crucial for Jio, which has 429.5 million users, but lost 11 million in the July-September quarter. The telecom market leader is pulling out all stops to touch a 500 million user base. Towards this end, it launched
JioPhone Next<\/a> – an affordable 4G smartphone developed with Google<\/a> to rope in more feature phone users, most of whom are with Vodafone Idea and Bharti Airtel and use lower priced plans.

As of end September, Jio's ARPU was Rs 143.6, while Airtel and Vi clocked in ARPU of Rs 153 and Rs 109 respectively.

Read also<\/h4>
<\/a><\/figure>
After Airtel and Vodafone Idea, Reliance Jio too hikes prepaid tariff by 20%<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea aims to look beyond Nokia, Ericsson for 5G; in talks with non-traditional vendors<\/a><\/h5><\/div><\/div><\/div>
A non-profit organisation, Telecom Watchdog, had also last week, written to Trai, with a similar complaint to Jio’s.

\"We are highly surprised to note that such kind action by Vodafone Idea has gone unnoticed so far as TRAI has not initiated any action to protect the interest of consumers. In fact, the SMS services should be in the lowest tariff plan. We request for your urgent intervention to stop this abuse\/malpractice against the consumers,\" the non-profit’s letter to Trai chairman, dated November 25, stated.
<\/body>","next_sibling":[{"msid":88028475,"title":"India IT spending to top $100 billion in 2022 in sign of post-pandemic revival","entity_type":"ARTICLE","link":"\/news\/india-it-spending-to-top-100-billion-in-2022-in-sign-of-post-pandemic-revival\/88028475","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":88030073,"entity_type":"ARTICLE","title":"Jio to Trai: Vodafone Idea's new tariff plan to create porting barrier","synopsis":"In a letter to the Telecom Regulatory Authority of India (Trai) sent last week, Jio said as per Vodafone Idea's new tariff plans for prepaid consumers, SMS services had been moved to a higher tariff plan of Rs 179 \u2013 from Rs149 - which would discourage subscribers from porting out to other service providers, one of the persons quoted earlier told ET.","titleseo":"telecomnews\/jio-to-trai-vodafone-ideas-new-tariff-plan-to-create-porting-barrier","status":"ACTIVE","authors":[{"author_name":"Muntazir Abbas","author_link":"\/author\/479234376\/muntazir-abbas","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479234376.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479234376,"author_name":"Muntazir Abbas","author_seo_name":"muntazir-abbas","designation":"Editor","agency":false}},{"author_name":"Devina Sengupta","author_link":"\/author\/479212895\/devina-sengupta","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479212895.cms?width=100&height=100","author_additional":{"thumbsize":false,"msid":479212895,"author_name":"Devina Sengupta","author_seo_name":"devina-sengupta","designation":"Senior Assistant Editor","agency":false}}],"analytics":{"comments":0,"views":30662,"shares":0,"engagementtimems":53943000},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2021-12-01 16:36:40","lastupd":"2021-12-01 16:37:33","breadcrumbTags":["reliance jio","vodafone idea","jio","industry","vodafone india","telecom regulatory authority of india","jiophone next","google","bharti airtel","Reliance Jio Infocomm"],"secinfo":{"seolocation":"telecomnews\/jio-to-trai-vodafone-ideas-new-tariff-plan-to-create-porting-barrier"}}" data-authors="[" muntazir abbas","devina sengupta"]" data-category-name="" data-category_id="" data-date="2021-12-01" data-index="article_1">

Jio火车:沃达丰想法的新关税计划创建移植的障碍

致信印度电信管理局(火车)发送上周,Jio说按沃达丰想法的新关税预付计划的消费者,手机短信服务已经搬到一个更高的关税计划的Rs 179——从Rs149——这将阻止用户从移植到其他服务提供者,告诉ET早些时候援引的一个人。

Muntazir阿巴斯 Devina森古普塔
  • 更新2021年12月1日下午04:37坚持
阅读: 100年行业专业人士
读者的形象读到100年行业专业人士
印度孟买|:依赖Jio Infocomm(Jio)写了电信监管机构调查沃达丰的想法(Vi)的新的预付关税计划Jio说将创建一个“用户屏障”想港口,两个人知情人士说。

在一封给印度电信管理部门Jio(火车)发送上周表示,按照沃达丰想法的新关税预付计划的消费者,手机短信服务已经搬到一个更高的关税计划的Rs 179——从Rs149——这将阻止用户从移植到其他服务提供者,告诉ET早些时候援引的一个人。

广告
今年9月,多达1010万用户提交他们MNP请求与各自的电信运营商,增加累计将请求移植到6.3825亿。

沃达丰的想法意味着移动客户谁想港口需要订阅一个更高的计划能够发送一个短信,这是强制性的处理请求。结果,用户在低端的计划不能港口,和那些转移到一个更高的计划可能不想移出更高的支付,后为移植创造一个障碍,第二个人说。

穆克什Ambani-owned电信建议解决情况,火车可以考虑免费sms(短消息服务)或删除服务完全用于移植的需要,第一个人说。

手机号码可移植性(MNP)要求用户首先发送一个短信服务运营商。MNP请求批准,引发进一步的处理,为用户可能需要三到五天去电信的竞争对手,同时保留相同数量。

Jio没有回应等查询的这个故事。

知情人士火车的过程表示,监管机构正在调查问题,并补充说虽然监管机构尚未决定其行动的模式,它将确保消费者都选择的灵活性。

Bharti Airtel预付关税修订,沃达丰的想法也增加了其定价为了增加每用户平均收入(ARPU),修正的最小包装Rs 149到179卢比,提供无限的召唤,300短信和2 gb的数据。Jio也紧随其后,但它的价格是比竞争对手低13%。

广告
沃达丰的想法,去年损失了1880万用户只是在季度结束时,有2.53亿用户。亏损的电信迫切希望逮捕然后扭转这一趋势的用户损失。4.08亿年合并的时候沃达丰印度2018年8月和想法细胞。

新客户收购Jio也至关重要,它拥有4.295亿用户,但损失了1100万7 - 9月当季。电信市场的领导者是全力以赴去触摸一个5亿用户基础。为此,它推出了JioPhone下——一个负担得起的4 g智能手机开发谷歌绳子更多功能手机用户,其中大多数是沃达丰的想法和Bharti Airtel和使用低价格的计划。

9月结束,Jio ARPU Rs 143.6,而Airtel和Vi定时分别ARPU Rs 153和109卢比。

读也


非营利组织、电信监管机构上周也写火车,类似的投诉Jio的。

“我们非常惊奇地注意到,这种行动,沃达丰的想法至今未被我们发现,火车没有发起任何行动来保护消费者的利益。事实上,短信服务应该在最低的关税计划。我们请求你的紧急干预阻止滥用/医疗事故对消费者,”非营利火车主席的信中,日期为11月25日。
  • 发布于2021年12月1日下午04:36坚持
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\"\"
<\/span><\/figcaption><\/figure>Delhi | Mumbai: Reliance Jio Infocomm<\/a> (Jio<\/a>) has written to the telecom regulator to look into the Vodafone Idea<\/a>'s (Vi) new prepaid tariff plans that Jio said would create a \"barrier for subscribers\" wanting to port out, two persons familiar with the matter said.

In a letter to the
Telecom Regulatory Authority of India<\/a> (Trai) sent last week, Jio said as per Vodafone Idea's new tariff plans for prepaid consumers, SMS services had been moved to a higher tariff plan of Rs 179 – from Rs149 - which would discourage subscribers from porting out to other service providers, one of the persons quoted earlier told ET.

In September this year, as many as 10.10 million subscribers submitted their MNP requests with their respective telecom carriers, increasing the cumulative porting requests to 638.25 million.

The Vodafone Idea move means a customer who wants to port out needs to subscribe to a higher plan to be able to send an SMS, which is mandatory to process the request. As a result, users at the lower end of the plans can't port out, and those who shift to a higher plan may not want to shift out after making the higher payment, creating a barrier for porting, the second person said.

The Mukesh Ambani-owned telco has suggested that to address the situation, Trai may either consider making such SMSs (short message service) free or remove the need for the service totally for porting purposes, the first person said.

Mobile number portability (MNP) requires subscribers to first send an SMS to their service operator. Upon the MNP request’s approval, a further process is initiated which may take three to five days for the user to move to a rival telco, while retaining the same number.

Jio did not respond to ET's queries on this story.

A person familiar with the Trai’s processes said the regulator was examining the issue, adding that while the regulator hasn’t decided its mode of action, it will ensure consumers have all the flexibility of choice.

Following
Bharti Airtel<\/a>'s prepaid tariff revision, Vodafone Idea too increased its pricing in order to increase the average revenue per user (ARPU), revising the minimum pack of Rs 149 to Rs 179, offering unlimited calling, 300 SMS and 2GB data. Jio has also followed suit, but its prices are about 13% lower than its rivals.

Vodafone Idea, which lost 18.8 million users just in the last year, ended the September quarter with 253 million users. The loss-making telco is desperate to arrest and then reverse the trend of subscriber losses. It had 408 million at the time of merger between
Vodafone India<\/a> and Idea Cellular in August 2018.

New customer acquisition is also crucial for Jio, which has 429.5 million users, but lost 11 million in the July-September quarter. The telecom market leader is pulling out all stops to touch a 500 million user base. Towards this end, it launched
JioPhone Next<\/a> – an affordable 4G smartphone developed with Google<\/a> to rope in more feature phone users, most of whom are with Vodafone Idea and Bharti Airtel and use lower priced plans.

As of end September, Jio's ARPU was Rs 143.6, while Airtel and Vi clocked in ARPU of Rs 153 and Rs 109 respectively.

Read also<\/h4>
<\/a><\/figure>
After Airtel and Vodafone Idea, Reliance Jio too hikes prepaid tariff by 20%<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea aims to look beyond Nokia, Ericsson for 5G; in talks with non-traditional vendors<\/a><\/h5><\/div><\/div><\/div>
A non-profit organisation, Telecom Watchdog, had also last week, written to Trai, with a similar complaint to Jio’s.

\"We are highly surprised to note that such kind action by Vodafone Idea has gone unnoticed so far as TRAI has not initiated any action to protect the interest of consumers. In fact, the SMS services should be in the lowest tariff plan. We request for your urgent intervention to stop this abuse\/malpractice against the consumers,\" the non-profit’s letter to Trai chairman, dated November 25, stated.
<\/body>","next_sibling":[{"msid":88028475,"title":"India IT spending to top $100 billion in 2022 in sign of post-pandemic revival","entity_type":"ARTICLE","link":"\/news\/india-it-spending-to-top-100-billion-in-2022-in-sign-of-post-pandemic-revival\/88028475","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":88030073,"entity_type":"ARTICLE","title":"Jio to Trai: Vodafone Idea's new tariff plan to create porting barrier","synopsis":"In a letter to the Telecom Regulatory Authority of India (Trai) sent last week, Jio said as per Vodafone Idea's new tariff plans for prepaid consumers, SMS services had been moved to a higher tariff plan of Rs 179 \u2013 from Rs149 - which would discourage subscribers from porting out to other service providers, one of the persons quoted earlier told ET.","titleseo":"telecomnews\/jio-to-trai-vodafone-ideas-new-tariff-plan-to-create-porting-barrier","status":"ACTIVE","authors":[{"author_name":"Muntazir Abbas","author_link":"\/author\/479234376\/muntazir-abbas","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479234376.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479234376,"author_name":"Muntazir Abbas","author_seo_name":"muntazir-abbas","designation":"Editor","agency":false}},{"author_name":"Devina Sengupta","author_link":"\/author\/479212895\/devina-sengupta","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479212895.cms?width=100&height=100","author_additional":{"thumbsize":false,"msid":479212895,"author_name":"Devina Sengupta","author_seo_name":"devina-sengupta","designation":"Senior Assistant Editor","agency":false}}],"analytics":{"comments":0,"views":30662,"shares":0,"engagementtimems":53943000},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2021-12-01 16:36:40","lastupd":"2021-12-01 16:37:33","breadcrumbTags":["reliance jio","vodafone idea","jio","industry","vodafone india","telecom regulatory authority of india","jiophone next","google","bharti airtel","Reliance Jio Infocomm"],"secinfo":{"seolocation":"telecomnews\/jio-to-trai-vodafone-ideas-new-tariff-plan-to-create-porting-barrier"}}" data-news_link="//www.iser-br.com/news/jio-to-trai-vodafone-ideas-new-tariff-plan-to-create-porting-barrier/88030073">