\n
\nThe mechanism, which sought to ensure that the employee could get immediate access to him, is being increasingly used by companies to help human resources managers speed up some routine functions.
\n
The technology being used is a chatbot<\/a>, a computer programme designed to simulate conversation with human users, especially over the Internet.
\n
\nHR companies casually refer to this as a friend who chats with you and helps you with tasks such as booking a flight ticket, reminding you to punch in for your attendance, sending a note to your newly joined team member or even training you for the next job interview.
\n
\nBesides InMobi, which plans to roll out this function across the company by April, Yes Bank is looking to introduce it by the end of the year. With this, employees can get quick information on compensation breakup, leave, policies and benefits, as well as ask questions that can be answered immediately.
\n
\nThe next step will be for Yes Bank to develop this into a mobile-led application for employees to access anywhere.
\n
\n\"This will reduce the pressure on HR teams as employees can get the information they require without having to personally go to someone for it,\" said Ritesh Pai, country head of digital banking at Yes Bank.
\n
\nSome chatbots can help with employee performance reviews and recognition, and engagement while other applications can simplify the recruitment process through artificial intelligence or even help manage complete on-boarding flow for the new hires through a bot interaction.
\n
\n\"HR chatbots are more like an automated virtual assistant that helps offices and businesses automate critical time-consuming tasks, thus saving them huge money and leading to greater time efficiency,\" said Siddharth Shekhawat, co-founder of Engazify, which has developed such a bot.
\n
BankBazaar<\/a>, which has been using chatbots in its main business for a few months, is now looking to extend it to its employees so that they can raise questions and concerns straight to a chatbot instead of the HR team.
\n
\nThe company wants to resolve issues as quickly as possible, thereby minimising the 24-hour window of query solving.
\n
\n\"We will test this chatbot with a few employees before rolling it out company-wide towards the end of March,\" said Sriram Vaidhyanathan, chief human resources officer at BankBazaar.
\n
\nThis kind of a bot will help HR functions quickly gain scale for a number of routine tasks.
\n
\n
\n
\n\"It will help us collate scores of manager assessments, for instance, on a monthly or quarterly basis and the managers can see by their scores what percentage of people are satisfied or dissatisfied with them,\" said Kevin Freitas, HR leader at InMobi.
\n
\nHyphen, a company that also designs chatbots, is in the early stages of deploying its bots in companies such as InMobi.
\n
\n\"This will help in real-time management of employees and that will be the next big thing in HR. In the modern workplace, listening to employees once a year just wouldn’t be enough,\" said Ranjit Jose, co-founder of the real-time employee engagement solution for co-workers to share their opinions.
\n
\nThis will unlock for HR managers easy access to a range of information and empower them. The next step is for chatbots to integrate with apps and that will enable an even wider application.
\n
PeopleStrong’s Pankaj Bansal said the company is prototyping its bot, which will take care of transaction-related work in HR. It will include any logging of information using a paper and pen by an HR manager<\/a> and replace it with a chatbot.
\n
\nIn India, Bansal said, the number of organised workers using HR functions will increase to 100 million in the next three years from 30 million at present. By 2020, he said, 30 million Indians will be using chatbots.
\n
\nBankBazaar is already seeing the benefits of using chatbots. The company has seen a massive improvement in efficiency of managers and speedy resolution of HR-related queries and concerns without making a huge investment, executives said.\n\n<\/body>","next_sibling":[{"msid":57568362,"title":"K2 Global to invest more in Paytm, Saavn","entity_type":"ARTICLE","link":"\/news\/k2-global-to-invest-more-in-paytm-saavn\/57568362","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":57568385,"entity_type":"ARTICLE","title":"This technology is helping firms in speeding up HR functions","synopsis":"BankBazaar, which has been using chatbots in its main business for a few months, is now looking to extend it to its employees.","titleseo":"telecomnews\/this-technology-is-helping-firms-in-speeding-up-hr-functions","status":"ACTIVE","authors":[{"author_name":"Varuni Khosla","author_link":"\/author\/479233399\/varuni-khosla","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479233399.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":479233399,"author_name":"Varuni Khosla","author_seo_name":"varuni-khosla","designation":"Special Correspondent","agency":false}},{"author_name":"Brinda Dasgupta","author_link":"\/author\/479241941\/brinda-dasgupta","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/479241941.cms?width=100&height=100","author_additional":{"thumbsize":false,"msid":479241941,"author_name":"Brinda Sarkar","author_seo_name":"brinda-sarkar","designation":"Special Correspondent","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2017-03-10 09:03:53","lastupd":"2017-03-10 09:06:02","breadcrumbTags":["Jobs","industry","HR manager","chatbot","BankBazaar","HR Function"],"secinfo":{"seolocation":"telecomnews\/this-technology-is-helping-firms-in-speeding-up-hr-functions"}}" data-authors="[" varuni khosla","brinda dasgupta"]" data-category-name="" data-category_id="" data-date="2017-03-10" data-index="article_1">
新德里|班加罗尔:高级经理lnMobi最近收到他的电脑屏幕上弹出警报和前腿“迎头赶上”,该公司最新的招聘。
的机制,试图确保员工可以立即访问他,被越来越多的企业采用,以帮助人力资源经理加快一些常规功能。
是一个使用的技术聊天机器人,电脑程序设计模拟对话与人类用户,尤其是在互联网上。
人力资源公司随便称之为一个朋友和你聊天,帮助你订机票等任务,提醒你上班打卡考勤,发送给您新加入的团队成员甚至训练你的下一份工作面试。
除了要展示,整个公司计划推出这个功能在4月,是的银行正寻求介绍它的今年年底。,员工可以得到快速的信息补偿分手,离开,政策和福利,同时问问题,可以立即回答。
下一步将对银行发展成引领员工申请访问任何地方。
“这将减少人力资源团队员工的压力可以得到他们需要的信息,而不必亲自去的人,”说:派,国家对银行的电子银行业务主管。
一些聊天机器人可以帮助员工绩效评估和认可,和参与,而其他应用程序可以通过人工智能简化招聘程序,甚至帮助管理新员工通过一个机器人完成加载流程交互。
“人力资源聊天机器人更像一个自动化虚拟助理,帮助办公室和企业自动化关键耗时的任务,从而减少他们巨大的钱,导致更大的时间效率,”哈斯。Shekhawat说Engazify创始人之一,该公司已经开发出这样一个机器人。
BankBazaar使用聊天机器人,其主要业务为几个月,现在想扩大它的员工,这样他们就可以直接提出问题和担忧聊天机器人代替人力资源团队。
该公司想尽快解决问题,从而解决24小时查询窗口最小化。
“我们将测试这个聊天机器人全向滚动出来前几个员工3月底,”斯•韦迪雅那桑说,BankBazaar首席人力资源官。
这种机器人将帮助人力资源功能迅速扩大规模的常规任务。
“这将帮助我们整理的经理评估,例如,按月或按季度和经理可以看到通过他们的分数比例的人感到满意或不满意,”Kevin Freitas表示人力资源领导人展示。
连字符,该公司也设计聊天机器人,是在早期阶段的部署InMobi等公司的机器人。
“这将有助于实时管理的员工和人力资源将是下一个大事件。在现代职场,听员工每年一次就不会足够,“实时联合创始人Ranjit说穆员工参与解决方案的同事分享他们的意见。
这将为人力资源经理解锁方便地访问各种信息和授权给他们。下一步是聊天机器人的应用和集成,使一个更广泛的应用。
PeopleStrong的Pankaj邦萨尔说,公司是其机器人原型,将照顾transaction-related在人力资源工作。它将包括任何日志信息的使用纸和笔的人力资源经理用聊天机器人和替换它。
邦萨尔说,在印度,有组织的工人使用人力资源功能的数量将从3000万增加到1亿年的未来三年。3000万年到2020年,他说,印度人将使用聊天机器人。
BankBazaar已经看到使用聊天机器人的好处。该公司已经出现了一个巨大的改善效率的管理者和快速解决与hr相关的查询和问题没有进行巨大的投资,高管表示。
的机制,试图确保员工可以立即访问他,被越来越多的企业采用,以帮助人力资源经理加快一些常规功能。
是一个使用的技术聊天机器人,电脑程序设计模拟对话与人类用户,尤其是在互联网上。
人力资源公司随便称之为一个朋友和你聊天,帮助你订机票等任务,提醒你上班打卡考勤,发送给您新加入的团队成员甚至训练你的下一份工作面试。
除了要展示,整个公司计划推出这个功能在4月,是的银行正寻求介绍它的今年年底。,员工可以得到快速的信息补偿分手,离开,政策和福利,同时问问题,可以立即回答。
下一步将对银行发展成引领员工申请访问任何地方。
“这将减少人力资源团队员工的压力可以得到他们需要的信息,而不必亲自去的人,”说:派,国家对银行的电子银行业务主管。
一些聊天机器人可以帮助员工绩效评估和认可,和参与,而其他应用程序可以通过人工智能简化招聘程序,甚至帮助管理新员工通过一个机器人完成加载流程交互。
“人力资源聊天机器人更像一个自动化虚拟助理,帮助办公室和企业自动化关键耗时的任务,从而减少他们巨大的钱,导致更大的时间效率,”哈斯。Shekhawat说Engazify创始人之一,该公司已经开发出这样一个机器人。
BankBazaar使用聊天机器人,其主要业务为几个月,现在想扩大它的员工,这样他们就可以直接提出问题和担忧聊天机器人代替人力资源团队。
该公司想尽快解决问题,从而解决24小时查询窗口最小化。
“我们将测试这个聊天机器人全向滚动出来前几个员工3月底,”斯•韦迪雅那桑说,BankBazaar首席人力资源官。
这种机器人将帮助人力资源功能迅速扩大规模的常规任务。
“这将帮助我们整理的经理评估,例如,按月或按季度和经理可以看到通过他们的分数比例的人感到满意或不满意,”Kevin Freitas表示人力资源领导人展示。
连字符,该公司也设计聊天机器人,是在早期阶段的部署InMobi等公司的机器人。
“这将有助于实时管理的员工和人力资源将是下一个大事件。在现代职场,听员工每年一次就不会足够,“实时联合创始人Ranjit说穆员工参与解决方案的同事分享他们的意见。
这将为人力资源经理解锁方便地访问各种信息和授权给他们。下一步是聊天机器人的应用和集成,使一个更广泛的应用。
PeopleStrong的Pankaj邦萨尔说,公司是其机器人原型,将照顾transaction-related在人力资源工作。它将包括任何日志信息的使用纸和笔的人力资源经理用聊天机器人和替换它。
邦萨尔说,在印度,有组织的工人使用人力资源功能的数量将从3000万增加到1亿年的未来三年。3000万年到2020年,他说,印度人将使用聊天机器人。
BankBazaar已经看到使用聊天机器人的好处。该公司已经出现了一个巨大的改善效率的管理者和快速解决与hr相关的查询和问题没有进行巨大的投资,高管表示。
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