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<\/span><\/figcaption><\/figure>New Delhi: Telecom<\/a> regulator TRAI<\/a> is planning to conduct a consumer-facing survey to assess if tariff plans<\/a> offered by operators are meeting actual requirements of varied categories of users, a top official<\/a> said. Telecom Regulatory Authority of India<\/a> (TRAI) may rope in an agency to conduct the survey for it. The survey is expected to start soon, said a TRAI official privy to the development.

While telecom tariffs are under forbearance, the sector regulator will assess if plans currently being offered in the market are consumer-oriented, the official told .

The tariffs plans need to cater to actual needs of consumers, those looking for voice as well as those who have data requirements. The idea is to ensure that consumers are not being nudged towards a particular type of tariff plan.

The concern is whether certain packs in market tend to be similar, despite requirements being very different, for different categories of users, including feature phone users.

TRAI may rope in an agency to conduct the survey, which is expected to initially focus on consumers in small pockets.

The modalities, including medium of conducting the survey, will be worked out in coming days.

Read also<\/h4>
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Trai: Vodafone Idea lost 2.3 mn users in Jan; telco error inadvertent<\/a><\/h5><\/div>
<\/a><\/figure>
Trai says commercial SMSs getting delivered smoothly<\/a><\/h5><\/div><\/div><\/div>
Asked about the trigger for the survey and if TRAI had noted any ambiguities, the official said overall the role of the regulator is to keep a watch on the market to ensure that the sector is functioning smoothly, and
consumer<\/a> interests are being addressed.

At present, the tariffs are under forbearance, meaning that operators virtually have a free hand in fixing the rates and report plans to TRAI in seven working days of launch.

<\/body>","next_sibling":[{"msid":81894970,"title":"After 2 yrs, smartphone users still hungry for 5G, fast speed","entity_type":"ARTICLE","link":"\/news\/after-2-yrs-smartphone-users-still-hungry-for-5g-fast-speed\/81894970","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":81895170,"entity_type":"ARTICLE","title":"TRAI considers survey to asses if tariff plans meet customer needs","synopsis":" Telecom regulator TRAI is planning to conduct a consumer-facing survey to assess if tariff plans offered by operators are meeting actual requirements of varied categories of users, a top official said.","titleseo":"telecomnews\/trai-considers-survey-to-asses-if-tariff-plans-meet-customer-needs","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":1396,"shares":0,"engagementtimems":4771000},"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2021-04-04 11:22:10","lastupd":"2021-04-04 11:25:59","breadcrumbTags":["trai","Telecom Regulatory Authority of India","Tariff Plans","Industry","Telecom","Top official","Consumer"],"secinfo":{"seolocation":"telecomnews\/trai-considers-survey-to-asses-if-tariff-plans-meet-customer-needs"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2021-04-04" data-index="article_1">

火车认为调查驴如果关税计划满足客户的需求

电信监管机构火车正计划进行一次面向消费者的调查评估如果关税计划由运营商提供满足实际需求的不同类别的用户,一个高级官员说。

  • 更新于2021年4月4日上午十一25坚持
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新德里消息:电信监管机构火车计划面向消费者进行调查评估如果关税的计划运营商提供的会议不同类别的用户的实际需求,高级官员说。印度电信管理部门(火车)可能绳子在一个机构进行调查。调查预计将很快开始,说火车官方参与开发。

虽然电信关税是在忍耐,行业监管机构将评估如果计划目前提供的市场是面向消费者的,官方说。

关税计划需要迎合消费者的实际需要,那些寻找声音以及那些数据需求。这个想法是为了确保消费者不是朝一个特定类型的关税计划。

广告
关心的是是否某些包在市场往往是相似的,尽管需求非常不同,对不同类别的用户,包括功能手机用户。

火车可能绳子在一个机构进行调查,预计最初专注于消费者在小口袋。

模式,包括媒介进行调查,将在未来几天。

读也


询问调查的导火索,如果火车指出任何模棱两可,这位官员说整体调节器的作用是保持手表市场上,以确保部门运行平稳,和消费者利益被解决。

目前,关税是在忍耐,这意味着运营商在固定利率几乎能自由行动和报告计划启动的火车在7个工作日内。

  • 发布于2021年4月4日22点坚持
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<\/span><\/figcaption><\/figure>New Delhi: Telecom<\/a> regulator TRAI<\/a> is planning to conduct a consumer-facing survey to assess if tariff plans<\/a> offered by operators are meeting actual requirements of varied categories of users, a top official<\/a> said. Telecom Regulatory Authority of India<\/a> (TRAI) may rope in an agency to conduct the survey for it. The survey is expected to start soon, said a TRAI official privy to the development.

While telecom tariffs are under forbearance, the sector regulator will assess if plans currently being offered in the market are consumer-oriented, the official told .

The tariffs plans need to cater to actual needs of consumers, those looking for voice as well as those who have data requirements. The idea is to ensure that consumers are not being nudged towards a particular type of tariff plan.

The concern is whether certain packs in market tend to be similar, despite requirements being very different, for different categories of users, including feature phone users.

TRAI may rope in an agency to conduct the survey, which is expected to initially focus on consumers in small pockets.

The modalities, including medium of conducting the survey, will be worked out in coming days.

Read also<\/h4>
<\/a><\/figure>
Trai: Vodafone Idea lost 2.3 mn users in Jan; telco error inadvertent<\/a><\/h5><\/div>
<\/a><\/figure>
Trai says commercial SMSs getting delivered smoothly<\/a><\/h5><\/div><\/div><\/div>
Asked about the trigger for the survey and if TRAI had noted any ambiguities, the official said overall the role of the regulator is to keep a watch on the market to ensure that the sector is functioning smoothly, and
consumer<\/a> interests are being addressed.

At present, the tariffs are under forbearance, meaning that operators virtually have a free hand in fixing the rates and report plans to TRAI in seven working days of launch.

<\/body>","next_sibling":[{"msid":81894970,"title":"After 2 yrs, smartphone users still hungry for 5G, fast speed","entity_type":"ARTICLE","link":"\/news\/after-2-yrs-smartphone-users-still-hungry-for-5g-fast-speed\/81894970","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":81895170,"entity_type":"ARTICLE","title":"TRAI considers survey to asses if tariff plans meet customer needs","synopsis":" Telecom regulator TRAI is planning to conduct a consumer-facing survey to assess if tariff plans offered by operators are meeting actual requirements of varied categories of users, a top official said.","titleseo":"telecomnews\/trai-considers-survey-to-asses-if-tariff-plans-meet-customer-needs","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":1396,"shares":0,"engagementtimems":4771000},"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2021-04-04 11:22:10","lastupd":"2021-04-04 11:25:59","breadcrumbTags":["trai","Telecom Regulatory Authority of India","Tariff Plans","Industry","Telecom","Top official","Consumer"],"secinfo":{"seolocation":"telecomnews\/trai-considers-survey-to-asses-if-tariff-plans-meet-customer-needs"}}" data-news_link="//www.iser-br.com/news/trai-considers-survey-to-asses-if-tariff-plans-meet-customer-needs/81895170">