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\"\"NEW DELHI: In a bid to improve customer experience<\/a> in the world's second largest mobile market, telecom<\/a> regulator<\/a> Trai<\/a> is planning to start consultation on quality benchmark for voice and data services in a fortnight.
\n
According to sources, the regulator's efforts to address the Quality of Service<\/a> (QoS) norms is likely to come in the form of a consultation paper that would address both voice and data aspects.
\n
The Telecom Regulatory Authority of India<\/a> (Trai) in its frequent call drop test found most operators fail to meet service quality benchmark.
\n
\nAt present, the tolerance limit for call drops is 2 per cent which means 98 per cent calls made on a network in a quarter should be completed and not get disconnected automatically.
\n
\nTelecom operators have contested the tests and said they are compliant to benchmark at overall circle level and that Trai's test does not give correct picture of their network performance.
\n
\nThough the sources did not disclose further details, Trai Chairman R S Sharma had earlier said the regulator will look at monitoring network performance at tower level for which a system is in the works.
\n
\nWith regard to data services, Trai had, earlier this month, launched an application to help consumers check real-time Internet speed on their handsets and report the same to the regulator. Trai will leverage the data collected from subscribers to fix new QoS norms for data services.
\n
\nTrai, while launching the application, had said telecom operators claim they cannot guarantee minimum speed as 'Law of Physics' does not allow them to do so.
\n
\nIn 2014, Trai had issued norms under which it asked the operators to indicate minimum download speed that can be provided to consumers.\n\n<\/body>","next_sibling":[{"msid":53249876,"title":"Reliance Jio eyes 10-time faster 4G network than available ones","entity_type":"ARTICLE","link":"\/news\/reliance-jio-eyes-10-time-faster-4g-network-than-available-ones\/53249876","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":53249913,"entity_type":"ARTICLE","title":"Trai to start mobile service quality consultation this month","synopsis":"The Telecom Regulatory Authority of India (Trai) in its frequent call drop test found most operators fail to meet service quality benchmark.","titleseo":"telecomnews\/trai-to-start-mobile-service-quality-consultation-this-month","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2016-07-17 13:21:36","lastupd":"2016-07-17 13:23:01","breadcrumbTags":["Telecom","TRAI","policy","Telecom Regulatory Authority of India","regulator","Quality of Service","Customer Experience"],"secinfo":{"seolocation":"telecomnews\/trai-to-start-mobile-service-quality-consultation-this-month"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2016-07-17" data-index="article_1">

本月火车开始移动服务质量协商

印度电信管理局(火车)在其频繁调用落下试验发现大多数运营商无法满足服务质量基准。

  • 更新于2016年7月17日下午01:23坚持
新德里:为了改善客户体验世界上第二大移动通信市场,电信 监管机构 火车计划开始咨询质量基准两个星期的语音和数据服务。

据消息人士透露,监管机构的努力解决的服务质量(QoS)规范可能会进来的形式协商解决语音和数据方面的论文。

的印度电信管理部门(火车)在其频繁调用落下试验发现大多数运营商无法满足服务质量基准。

目前,叫滴公差极限是2%这意味着98%电话网络上在一个季度内完成而不被自动断开连接。

电信运营商竞争的基准测试,说他们是兼容的总体水平圆,火车的测试不给予正确的图片他们的网络性能。

虽然消息人士没有透露进一步的细节,火车主席R S Sharma早些时候曾表示,监管机构将在塔看监控网络性能级别的系统。

在数据服务方面,火车,本月早些时候,启动一个应用程序来帮助消费者检查手机实时网络速度和向监管机构报告相同。火车将利用收集到的数据从用户解决新的数据服务QoS规范。

火车,启动应用程序,说电信运营商声称他们不能保证最低速度的物理定律不允许他们这样做。

2014年,火车发出规范根据要求运营商显示最低下载速度,可以提供给消费者。
  • 发布于2016年7月17日01:21点坚持
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\"\"NEW DELHI: In a bid to improve customer experience<\/a> in the world's second largest mobile market, telecom<\/a> regulator<\/a> Trai<\/a> is planning to start consultation on quality benchmark for voice and data services in a fortnight.
\n
According to sources, the regulator's efforts to address the Quality of Service<\/a> (QoS) norms is likely to come in the form of a consultation paper that would address both voice and data aspects.
\n
The Telecom Regulatory Authority of India<\/a> (Trai) in its frequent call drop test found most operators fail to meet service quality benchmark.
\n
\nAt present, the tolerance limit for call drops is 2 per cent which means 98 per cent calls made on a network in a quarter should be completed and not get disconnected automatically.
\n
\nTelecom operators have contested the tests and said they are compliant to benchmark at overall circle level and that Trai's test does not give correct picture of their network performance.
\n
\nThough the sources did not disclose further details, Trai Chairman R S Sharma had earlier said the regulator will look at monitoring network performance at tower level for which a system is in the works.
\n
\nWith regard to data services, Trai had, earlier this month, launched an application to help consumers check real-time Internet speed on their handsets and report the same to the regulator. Trai will leverage the data collected from subscribers to fix new QoS norms for data services.
\n
\nTrai, while launching the application, had said telecom operators claim they cannot guarantee minimum speed as 'Law of Physics' does not allow them to do so.
\n
\nIn 2014, Trai had issued norms under which it asked the operators to indicate minimum download speed that can be provided to consumers.\n\n<\/body>","next_sibling":[{"msid":53249876,"title":"Reliance Jio eyes 10-time faster 4G network than available ones","entity_type":"ARTICLE","link":"\/news\/reliance-jio-eyes-10-time-faster-4g-network-than-available-ones\/53249876","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":53249913,"entity_type":"ARTICLE","title":"Trai to start mobile service quality consultation this month","synopsis":"The Telecom Regulatory Authority of India (Trai) in its frequent call drop test found most operators fail to meet service quality benchmark.","titleseo":"telecomnews\/trai-to-start-mobile-service-quality-consultation-this-month","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2016-07-17 13:21:36","lastupd":"2016-07-17 13:23:01","breadcrumbTags":["Telecom","TRAI","policy","Telecom Regulatory Authority of India","regulator","Quality of Service","Customer Experience"],"secinfo":{"seolocation":"telecomnews\/trai-to-start-mobile-service-quality-consultation-this-month"}}" data-news_link="//www.iser-br.com/news/trai-to-start-mobile-service-quality-consultation-this-month/53249913">