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英国监管机构对亚马逊谷歌的虚假评论展开正式调查

英国竞争与市场管理局(CMA)表示，他们现在将收集进一步的信息，以确定两家公司是否违反了消费者法，没有采取足够的行动保护消费者免受虚假评论的伤害。

  • 路透
  • 2021年6月25日13:58美国标准时间
英国上周五，欧盟竞争监管机构启动了一项正式调查亚马逊而且字母公司的谷歌人们担心科技巨头在打击其网站上的虚假评论方面做得不够。

竞争及市场监管局(CMA)表示，现在将收集更多信息，以确定两家公司是否违反了消费者法，没有采取足够的行动保护消费者免受虚假评论的伤害。

此前，CMA于2020年5月启动了初步调查，评估了几家平台识别和处理虚假评论的内部系统和流程。

该监管机构表示，它还担心亚马逊的系统未能充分防止和阻止一些卖家操纵产品清单，比如利用其他产品的正面评论。

CMA首席执行官Andrea Coscelli表示:“我们担心数百万在线购物者可能会被虚假评论误导，然后根据这些建议消费。”

“同样，如果一些企业可以伪造5星评价，给自己的产品或服务打上最突出的评价，而守法的企业却会吃亏，这是不公平的。”

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Britain<\/a>'s competition regulator on Friday opened a formal investigation into Amazon<\/a> and Alphabet Inc<\/a>'s Google<\/a> over concerns the tech giants have not done enough to combat fake reviews on their sites.

The Competition and Markets Authority (CMA<\/a>) said it will now gather further information to determine whether the firms may have broken consumer law by taking insufficient action to protect shoppers from fake reviews.

The move comes after an initial CMA investigation, which opened in May 2020, and assessed several platforms' internal systems and processes for identifying and dealing with fake reviews.

<\/div><\/div>The regulator said it was also concerned that Amazon's systems had failed adequately to prevent and deter some sellers from manipulating product listings, through for example co-opting positive reviews from other products.<\/cmsannotation>

\"Our worry is that millions of online shoppers could be misled by reading fake reviews and then spending their money based on those recommendations,\" said CMA Chief Executive Andrea Coscelli.

\"Equally, it's simply not fair if some businesses can fake 5-star reviews to give their products or services the most prominence, while law-abiding businesses lose out.\"
<\/div><\/div>
Follow and connect with us on Twitter<\/a>, Facebook<\/a>, Linkedin<\/a>, Youtube<\/a><\/div>","NumberOfSentences":{"minfo":"7.0","minfoseo":"7-0"},"AutomatedReadabilityIndex":{"minfo":"14.0","minfoseo":"14-0"},"LastPublishMilliTime":{"minfo":"1624609887279","minfoseo":"1624609887279"},"ReadabilityGradeLevel":{"minfo":"College","minfoseo":"college"},"HashCode":{"minfo":"1541777280","minfoseo":"1541777280"},"latestnewsflag":{"minfo":"1.0","minfoseo":"1-0"},"NumberOfCharacters":{"minfo":"1198.0","minfoseo":"1198-0"},"NumberOfWords":{"minfo":"180.0","minfoseo":"180-0"},"key":{"0":{"keyid":"18635","value":"Amazon","smid":"0","keynameseo":"Amazon","keytype":"","keycount":"totalcount","weightage":"100"},"1":{"keyid":"1181328","value":"UK regulator","smid":"0","keynameseo":"UK-regulator","keytype":"","keycount":"totalcount","weightage":"20"},"3":{"keyid":"51540","value":"google news","smid":"0","keynameseo":"google-news","keytype":"","keycount":"totalcount","weightage":"20"},"4":{"keyid":"6355629","value":"google","smid":"0","keynameseo":"google","keytype":"","keycount":"totalcount","weightage":"20"},"5":{"keyid":"68513","value":"CMA","smid":"0","keynameseo":"CMA","keytype":"","keycount":"totalcount","weightage":"20"},"6":{"keyid":"11101","value":"Britain","smid":"0","keynameseo":"Britain","keytype":"","keycount":"totalcount","weightage":"20"},"7":{"keyid":"9569509","value":"alphabet inc s google","smid":"0","keynameseo":"alphabet-inc-s-google","keytype":"","keycount":"totalcount","weightage":"20"},"8":{"keyid":"2994892","value":"Alphabet Inc","smid":"0","keynameseo":"Alphabet-Inc","keytype":"","keycount":"totalcount","weightage":"20"}},"authorsplit":[],"similarlytagged":[{"msid":"96253437","stname":"Tech layoffs surpass Great Recession levels, set to get worse in early 2023","artsyn":"Led by companies like Meta, Amazon, Twitter, Microsoft, Salesforce and others, the tech layoffs are set to worsen early next year amid ongoing global macroeconomic conditions.","seolocation":"telecomnews\/tech-layoffs-surpass-great-recession-levels-set-to-get-worse-in-early-2023","seolocationalt":"Tech layoffs surpass Great Recession levels, set to get worse in early 2023","url_seo":"tech-layoffs-surpass-great-recession-levels-set-to-get-worse-in-early-2023"},{"msid":"96229370","stname":"WhatsApp Pay India head Vinay Choletti quits after 4 months","artsyn":"\"As I move on to my next adventure, I strongly believe that WhatsApp has the power to phenomenally transform digital payments and financial inclusion in India and I look forward to seeing it leverage its potential in the coming years,\" Choletti wrote in a LinkedIn post.","seolocation":"telecomnews\/whatsapp-pay-india-head-vinay-choletti-quits-after-4-months","seolocationalt":"WhatsApp Pay India head Vinay Choletti quits after 4 months","url_seo":"whatsapp-pay-india-head-vinay-choletti-quits-after-4-months"},{"msid":"96212423","stname":"Warner Bros launches Discovery+ on Amazon Prime Video in Canada","artsyn":"Prime users can sign up for the ad-free version of Discovery+ at C$6.99 ($5.16) per month plus applicable taxes, the media company said.","seolocation":"telecomnews\/warner-bros-launches-discovery-on-amazon-prime-video-in-canada","seolocationalt":"Warner Bros launches Discovery+ on Amazon Prime Video in Canada","url_seo":"warner-bros-launches-discovery-on-amazon-prime-video-in-canada"},{"msid":"96123000","stname":"Broadcom faces EU antitrust probe into $61 billion VMware deal","artsyn":"The proposed acquisition, the second biggest globally so far this year, underlines Broadcom's attempt to diversify its business into enterprise software but comes as regulators worldwide ramp up scrutiny of deals by Big Tech.","seolocation":"telecomnews\/broadcom-faces-eu-antitrust-probe-into-61-billion-vmware-deal","seolocationalt":"Broadcom faces EU antitrust probe into $61 billion VMware deal","url_seo":"broadcom-faces-eu-antitrust-probe-into-61-billion-vmware-deal"},{"msid":"96122980","stname":"Big Tech hiring in India hits a low amid global layoffs","artsyn":"These US tech giants had been reducing hiring for months now. 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