Chandigarh: The Chandigarh district consumer redressal forum<\/a> has directed Vodafone<\/a> to refund the amount of Rs 250 to a Chandigarh resident that was paid by him towards refundable security deposit for his mobile number.
\n
\nAman Singla of Sector 20 had filed a complainant against Vodafone alleging that he had been a Vodafone customer since April 2012 and was having two mobile numbers. According to the complainant, in April 2014 he opted for mobile number portability and shifted to Airtel.
\n
\nSingla deposited refundable security of Rs 250 each with Vodafone for both his mobile numbers and requested the mobile company for refund of the security deposit amount. They, however, refunded the security deposit of only one mobile Though the complainant wrote several emails and even visited to the office of Vodafone, but nothing was done in this regard.
\n
\nIn its reply, the company stated that due to inadvertent error, it could not refund the security against the mobile connection and during conciliation proceedings, which took place before the lok adalat of the forum, it had agreed to pay an additional compensation of 1,500 to the complainant for the inconvenience caused to him. He, however, started demanding exorbitant amount, the company alleged.
\n
\nThe forum stated said though the issue as stated by the Vodafone is very small i.e. of refund of a meagre amount of 250, they did not pay any heed to the repeated requests of the complainant before filing of the present complaint and despite several efforts on part of the complainant, the company could not resolve the petty matter of refunding 250 till date.
\n
\nThe forum also observed that the complaint was filed on July 14, 2015, and the amount to be refunded by Vodafone was pending since April 2014. It showed negligence on part of Vodafone and delaying the request of the complainant for refund despite repeated emails and legal notice caused him physical and mental harassment that forced the complainant to get indulged into the present unnecessary litigation.
\n
\nAfter hearing the arguments, the forum directed Vodafone pay refund amount of Rs 250 and Rs 3,000 as compensation for harassment and Rs 4,000 to the complainant as litigation expenses.
\n\n<\/body>","next_sibling":[{"msid":50696849,"title":"Meet Facebook's eyes and ears off the internet","entity_type":"ARTICLE","link":"\/news\/meet-facebooks-eyes-and-ears-off-the-internet\/50696849","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":50703120,"entity_type":"ARTICLE","title":"Vodafone fined for deficiency in services","synopsis":"The Chandigarh district consumer redressal forum has directed Vodafone to refund the amount of 250 to a Chandigarh resident that was paid by him towards refundable security deposit for his mobile number.","titleseo":"telecomnews\/vodafone-fined-for-deficiency-in-services","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2016-01-24 09:40:40","lastupd":"2016-01-24 09:41:42","breadcrumbTags":["Vodafone","forum"],"secinfo":{"seolocation":"telecomnews\/vodafone-fined-for-deficiency-in-services"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2016-01-24" data-index="article_1">

Telecom乐动扑克News

沃达丰为缺乏服务罚款

昌迪加尔地区消费者调整论坛要求沃达丰退款金额250昌迪加尔的居民,由他向支付退还押金他的手机号码。

TNN

更新2016年1月24日09:41点坚持

昌迪加尔:昌迪加尔地区消费者的修正论坛已经指示沃达丰(Vodafone)退款的Rs 250昌迪加尔的居民,是由他支付退还押金他的手机号码。

阿曼Singla部门20对沃达丰提起原告声称他被沃达丰2012年4月以来的客户,有两个手机号码。根据原告2014年4月,他选择了手机号码可移植性和转移到附近的旅馆。

Singla沉积退还安全的Rs 250每个沃达丰移动数字和要求移动公司退还押金的金额。然而,他们退还的押金只有一个移动虽然原告写几个电子邮件,甚至参观了沃达丰的办公室,但什么也没做。

回复,该公司表示,由于疏忽错误,不能退款对手机的安全连接和调解程序期间,发生在论坛的洛克adalat之前,它已经同意支付额外补偿1500到原告的不便。然而,他开始要求过高,该公司称。

论坛声明说,尽管这个问题如上所述的沃达丰很小即退还微薄的250年,他们没有任何注意的一再要求原告在诉讼的原告,尽管一些努力的一部分,该公司无法解决的问题的再融资250至今。

论坛还观察到,投诉提起7月14日,2015年,被沃达丰退还金额是2014年4月以来的等待。它显示疏忽的一部分,沃达丰(Vodafone)和延迟原告的请求退款尽管一再邮件通知和法律使他身心骚扰原告不得不得到纵容到现在不必要的诉讼。

听到这个参数后,论坛直接沃达丰支付退款的Rs 250和Rs 3000骚扰和Rs - 4000补偿原告诉讼费用。

发表在2016年1月24日09:40点坚持

Chandigarh: The Chandigarh district consumer redressal forum<\/a> has directed Vodafone<\/a> to refund the amount of Rs 250 to a Chandigarh resident that was paid by him towards refundable security deposit for his mobile number.
\n
\nAman Singla of Sector 20 had filed a complainant against Vodafone alleging that he had been a Vodafone customer since April 2012 and was having two mobile numbers. According to the complainant, in April 2014 he opted for mobile number portability and shifted to Airtel.
\n
\nSingla deposited refundable security of Rs 250 each with Vodafone for both his mobile numbers and requested the mobile company for refund of the security deposit amount. They, however, refunded the security deposit of only one mobile Though the complainant wrote several emails and even visited to the office of Vodafone, but nothing was done in this regard.
\n
\nIn its reply, the company stated that due to inadvertent error, it could not refund the security against the mobile connection and during conciliation proceedings, which took place before the lok adalat of the forum, it had agreed to pay an additional compensation of 1,500 to the complainant for the inconvenience caused to him. He, however, started demanding exorbitant amount, the company alleged.
\n
\nThe forum stated said though the issue as stated by the Vodafone is very small i.e. of refund of a meagre amount of 250, they did not pay any heed to the repeated requests of the complainant before filing of the present complaint and despite several efforts on part of the complainant, the company could not resolve the petty matter of refunding 250 till date.
\n
\nThe forum also observed that the complaint was filed on July 14, 2015, and the amount to be refunded by Vodafone was pending since April 2014. It showed negligence on part of Vodafone and delaying the request of the complainant for refund despite repeated emails and legal notice caused him physical and mental harassment that forced the complainant to get indulged into the present unnecessary litigation.
\n
\nAfter hearing the arguments, the forum directed Vodafone pay refund amount of Rs 250 and Rs 3,000 as compensation for harassment and Rs 4,000 to the complainant as litigation expenses.
\n\n<\/body>","next_sibling":[{"msid":50696849,"title":"Meet Facebook's eyes and ears off the internet","entity_type":"ARTICLE","link":"\/news\/meet-facebooks-eyes-and-ears-off-the-internet\/50696849","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":50703120,"entity_type":"ARTICLE","title":"Vodafone fined for deficiency in services","synopsis":"The Chandigarh district consumer redressal forum has directed Vodafone to refund the amount of 250 to a Chandigarh resident that was paid by him towards refundable security deposit for his mobile number.","titleseo":"telecomnews\/vodafone-fined-for-deficiency-in-services","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2016-01-24 09:40:40","lastupd":"2016-01-24 09:41:42","breadcrumbTags":["Vodafone","forum"],"secinfo":{"seolocation":"telecomnews\/vodafone-fined-for-deficiency-in-services"}}" data-news_link="//www.iser-br.com/news/vodafone-fined-for-deficiency-in-services/50703120">