NEW DELHI: Vodafone Idea<\/a> (Vi) Friday launched its new digital service offering, an AI-powered Virtual Agent VIC on its Digital Assets and also on WhatsApp<\/a> to enable its customers in recharging and paying bills conveniently.
\"This initiative is in line with Vi’s intent to make its customer’s life simpler, faster and provide a personalized user experience on digital payments,\" Vi said.
This will allow Vodafone Idea postpaid<\/a> and prepaid customers can now avail of this digital payment service across all payment gateways\/UPI.
“Vi prepaid customers can recharge with any prepaid pack instantly in just two clicks from the Virtual Agent VIC, including WhatsApp<\/a>,” it added.
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