NEW DELHI: Vodafone Idea<\/a> (Vi) Friday launched its new digital service offering, an AI-powered Virtual Agent VIC on its Digital Assets and also on WhatsApp<\/a> to enable its customers in recharging and paying bills conveniently.

\"This initiative is in line with Vi’s intent to make its customer’s life simpler, faster and provide a personalized user experience on digital payments,\" Vi said.

This will allow
Vodafone Idea postpaid<\/a> and prepaid customers can now avail of this digital payment service across all payment gateways\/UPI.

“Vi prepaid customers can recharge with any prepaid pack instantly in just two clicks from the Virtual Agent VIC, including
WhatsApp<\/a>,” it added.
<\/p>

Read also<\/h4>
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Vodafone Idea offers customer care, number requests via WhatsApp<\/a><\/h5><\/div>
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Nokia layoffs: Global rightsizing to affect 1000-1500 India employees over next couple of years<\/a><\/h5><\/div><\/div><\/div>
Last year, Vi became the first operator to introduce Service ChatBot VIC on WhatsApp – AI-powered digital customer service and support virtual assistant. VIC enables Vi customers to get instant response on a host of service requirements including bill payments, recharges, VAS, plan activation, new connection, data balance, bill requests, etc.

Vi users will receive a link via SMS to make their payments and recharge using VIC or they can send a \"Hi\" on the VIC number.

<\/span>
ETTelecom Interviews: Vodafone Idea MD & CEO Ravinder Takkar<\/a><\/div><\/div>
<\/body>","next_sibling":[{"msid":81589172,"title":"Government sells 10% stake to exit Tata Communications","entity_type":"ARTICLE","link":"\/news\/govt-sells-10-pc-stake-to-exit-tata-communications\/81589172","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"81447430","title":"ETTelecom Interviews: Vodafone Idea MD & CEO Ravinder Takkar","entity_type":"MEDIAVIDEO","seopath":"videos\/ettelecom-interviews-vodafone-idea-md-ceo-ravinder-takkar","category_name":"Videos","synopsis":"Vodafone Idea MD & CEO Ravinder Takkar discusses about the readiness of Indian telecom operators for 5G even as Vodafone Idea, including Reliance Jio and Bharti Airtel say that they are 5G-ready.","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-29751\/81447430.cms?width=150&height=112","link":"\/videos\/ettelecom-interviews-vodafone-idea-md-ceo-ravinder-takkar\/81447430"},{"msid":"73273673","title":"India's telecom sector in a rewind; everything from AGR, BSNL revival, 5G, IUC to tariff hikes in 2019","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/indias-telecom-sector-in-a-rewind-everything-from-agr-bsnl-revival-5g-iuc-to-tariff-hikes-in-2019","category_name":"Slide-Shows","synopsis":"ETT brings a slideshow on Indian telecom sector developments in 2019","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-3313303\/73273673.cms?width=150&height=112","link":"\/slide-shows\/indias-telecom-sector-in-a-rewind-everything-from-agr-bsnl-revival-5g-iuc-to-tariff-hikes-in-2019\/73273673"}],"msid":81589152,"entity_type":"ARTICLE","title":"Vodafone Idea launches bill payments, recharge services through WhatsApp","synopsis":"This will allow Vodafone Idea postpaid and prepaid customers can now avail of this digital payment service across all payment gateways\/UPI.","titleseo":"telecomnews\/vodafone-idea-launches-bill-payments-recharge-services-through-whatsapp","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":2335,"shares":0,"engagementtimems":8272000},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2021-03-19 17:22:58","lastupd":"2021-03-19 17:26:33","breadcrumbTags":["Vodafone Idea","WhatsApp","Vodafone Idea WhatsApp bot","Vodafone Idea Recharge","Vodafone Idea Postpaid","Vodafone Idea bill payments","vodafone idea prepaid","telecom news"],"secinfo":{"seolocation":"telecomnews\/vodafone-idea-launches-bill-payments-recharge-services-through-whatsapp"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2021-03-19" data-index="article_1">

沃达丰推出账单支付,通过WhatsApp充电服务

这将允许沃达丰想法预付邮资已付的客户现在可以利用这个数字在所有支付网关/ UPI支付服务。

  • 更新2021年3月19日下午05:26坚持
阅读: 100年行业专业人士
读者的形象读到100年行业专业人士

新德里消息:沃达丰的想法(Vi)周五推出了新的数字服务,AI-powered虚拟代理在其数字资产和维克WhatsApp使客户在充电和付账单方便。

”这一行动符合Vi的意图使其客户的生活更简单、更快、提供个性化的用户体验数字支付,”Vi说。

这将允许沃达丰想法邮资已付的和预付的客户现在可以利用这个数字在所有支付网关/ UPI支付服务。

“Vi预付客户可以与任何预付充电包立即在两点击从虚拟代理维克,包括WhatsApp,”它补充道。

读也


去年,六世成为第一个运营商引入服务ChatBot维克WhatsApp——AI-powered数字虚拟助理客户服务和支持。维克让Vi客户得到即时响应的主机服务需求包括账单支付、充电,脉管,激活计划,新连接,数据平衡,法案请求,等等。

广告
Vi用户将通过手机短信接收一个链接让他们支付和充电使用维克也可以发送一个“嗨”维克号码。


  • 发布于2021年3月19日下午05:22坚持

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NEW DELHI: Vodafone Idea<\/a> (Vi) Friday launched its new digital service offering, an AI-powered Virtual Agent VIC on its Digital Assets and also on WhatsApp<\/a> to enable its customers in recharging and paying bills conveniently.

\"This initiative is in line with Vi’s intent to make its customer’s life simpler, faster and provide a personalized user experience on digital payments,\" Vi said.

This will allow
Vodafone Idea postpaid<\/a> and prepaid customers can now avail of this digital payment service across all payment gateways\/UPI.

“Vi prepaid customers can recharge with any prepaid pack instantly in just two clicks from the Virtual Agent VIC, including
WhatsApp<\/a>,” it added.
<\/p>

Read also<\/h4>
<\/a><\/figure>
Vodafone Idea offers customer care, number requests via WhatsApp<\/a><\/h5><\/div>
<\/a><\/figure>
Nokia layoffs: Global rightsizing to affect 1000-1500 India employees over next couple of years<\/a><\/h5><\/div><\/div><\/div>
Last year, Vi became the first operator to introduce Service ChatBot VIC on WhatsApp – AI-powered digital customer service and support virtual assistant. VIC enables Vi customers to get instant response on a host of service requirements including bill payments, recharges, VAS, plan activation, new connection, data balance, bill requests, etc.

Vi users will receive a link via SMS to make their payments and recharge using VIC or they can send a \"Hi\" on the VIC number.

<\/span>
ETTelecom Interviews: Vodafone Idea MD & CEO Ravinder Takkar<\/a><\/div><\/div>
<\/body>","next_sibling":[{"msid":81589172,"title":"Government sells 10% stake to exit Tata Communications","entity_type":"ARTICLE","link":"\/news\/govt-sells-10-pc-stake-to-exit-tata-communications\/81589172","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"81447430","title":"ETTelecom Interviews: Vodafone Idea MD & CEO Ravinder Takkar","entity_type":"MEDIAVIDEO","seopath":"videos\/ettelecom-interviews-vodafone-idea-md-ceo-ravinder-takkar","category_name":"Videos","synopsis":"Vodafone Idea MD & CEO Ravinder Takkar discusses about the readiness of Indian telecom operators for 5G even as Vodafone Idea, including Reliance Jio and Bharti Airtel say that they are 5G-ready.","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-29751\/81447430.cms?width=150&height=112","link":"\/videos\/ettelecom-interviews-vodafone-idea-md-ceo-ravinder-takkar\/81447430"},{"msid":"73273673","title":"India's telecom sector in a rewind; everything from AGR, BSNL revival, 5G, IUC to tariff hikes in 2019","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/indias-telecom-sector-in-a-rewind-everything-from-agr-bsnl-revival-5g-iuc-to-tariff-hikes-in-2019","category_name":"Slide-Shows","synopsis":"ETT brings a slideshow on Indian telecom sector developments in 2019","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-3313303\/73273673.cms?width=150&height=112","link":"\/slide-shows\/indias-telecom-sector-in-a-rewind-everything-from-agr-bsnl-revival-5g-iuc-to-tariff-hikes-in-2019\/73273673"}],"msid":81589152,"entity_type":"ARTICLE","title":"Vodafone Idea launches bill payments, recharge services through WhatsApp","synopsis":"This will allow Vodafone Idea postpaid and prepaid customers can now avail of this digital payment service across all payment gateways\/UPI.","titleseo":"telecomnews\/vodafone-idea-launches-bill-payments-recharge-services-through-whatsapp","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":2335,"shares":0,"engagementtimems":8272000},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2021-03-19 17:22:58","lastupd":"2021-03-19 17:26:33","breadcrumbTags":["Vodafone Idea","WhatsApp","Vodafone Idea WhatsApp bot","Vodafone Idea Recharge","Vodafone Idea Postpaid","Vodafone Idea bill payments","vodafone idea prepaid","telecom news"],"secinfo":{"seolocation":"telecomnews\/vodafone-idea-launches-bill-payments-recharge-services-through-whatsapp"}}" data-news_link="//www.iser-br.com/news/vodafone-idea-launches-bill-payments-recharge-services-through-whatsapp/81589152">