WhatsApp services snag on Tuesday had left users complaining about not being able to send or receive text and video messages, and services had resumed after nearly two hours.
The sources said that WhatsApp has submitted its report on the service outage.
Details about the submissions could not be immediately ascertained.
An e-mail sent to WhatsApp on the issue did not elicit a response.
In a late night statement on Tuesday, WhatsApp said a \"technical error\" caused the outage.
\"The brief outage was a result of a technical error on our part and has now been resolved,\" a Meta<\/a> company spokesperson had said.
According to Downdetector<\/a>, which tracks outage reports, the messaging app was not working for many users across multiple regions on Tuesday afternoon. At one point during the outage on Tuesday, over 29,000 reports were flagged by users on Downdetector.
Downdetector's heatmap had showed that WhatsApp users in major cities, including Delhi, Mumbai, Bengaluru, Chennai and Kolkata, were impacted by the snag.<\/body>","next_sibling":[{"msid":95125219,"title":"iPhone shipments rise 8% in Q3 on aggressive discounts, says CMR","entity_type":"ARTICLE","link":"\/news\/aggressive-discounts-helped-apple-increase-iphone-shipments-by-8-in-q3-cmr\/95125219","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"95127947","title":"Government to WhatsApp: Submit report on outage in next 4-5 days","entity_type":"IMAGES","seopath":"tech\/technology\/whatsapp-submits-report-to-it-ministry-on-tuesdays-service-outage\/government-to-whatsapp-submit-report-on-outage-in-next-4-5-days","category_name":"WhatsApp submits report to IT Ministry on Tuesday's service outage","synopsis":false,"thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-4974\/95127947.cms?width=150&height=112","link":"\/image\/tech\/technology\/whatsapp-submits-report-to-it-ministry-on-tuesdays-service-outage\/government-to-whatsapp-submit-report-on-outage-in-next-4-5-days\/95127947"}],"msid":95128236,"entity_type":"ARTICLE","title":"WhatsApp submits report to IT Ministry on Tuesday's service outage","synopsis":"WhatsApp services snag on Tuesday had left users complaining about not being able to send or receive text and video messages, and services had resumed after nearly two hours.","titleseo":"telecomnews\/whatsapp-submits-report-to-it-ministry-on-tuesdays-service-outage","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":253,"shares":0,"engagementtimems":974000},"Alttitle":{"minfo":""},"artag":"PTI","artdate":"2022-10-27 21:42:31","lastupd":"2022-10-27 21:45:08","breadcrumbTags":["whatsapp","whatsapp outage","whatsapp down","ministry of information and technology","IT ministry","mvas\/apps","meta","Downdetector"],"secinfo":{"seolocation":"telecomnews\/whatsapp-submits-report-to-it-ministry-on-tuesdays-service-outage"}}" data-news_link="//www.iser-br.com/news/whatsapp-submits-report-to-it-ministry-on-tuesdays-service-outage/95128236">