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\"\"Artificial intelligence<\/a> (AI<\/a>) can generate X-ray reports at Max Healthcare. This evolving tool — in beta stage at present — is being programmed with radiologists’ knowhow, by scanning millions of patient records. And though it may not yet be able to read the blur on the film as tuberculosis, in five years, AI could make that interpretation as well.
\n
\nOn PolicyBazaar.com, almost 70% of motor insurance policies are sold by bots. HDFC Bank products such as ‘loan in 10 seconds’ are processed by machines. At travel platform Ixigo, bots handle most queries without people realising. Machines are adept at checking chances of a waitlisted ticked being confirmed, lowest fares, best time to book tickets and so on. There’s no human involved at any stage.
\n
\nApollo Munich, Birla Sun Life, ICICI Lombard GIC, Maruti, Yes Bank and many others are actively using AI in daily business — improving productivity and scale. Ritesh Pai, chief digital officer, Yes Bank, sees AI platforms do voluminous repetitive tasks and improve 24x7 functioning by servicing even NRI customers, in any times zone. “AI is an opportunity companies can use to their advantage,” says Pai.
\n
\nGETTING PERSONAL AGAIN<\/strong>
AI, or the ability of machines to mimic the human mind, is slowly but surely invading corporate workplaces. Arup Roy, research director, Gartner, says, “Machines are enabling intelligent conversations. Banks, insurance companies, wealth management firms, ecommerce and retail<\/a> firms are extensively using machines for predictive analysis, sales and so on.” Healthcare AI can diagnose, assist with medication reminders and even develop treatment pathways for diabetes or cancer. In not so distant future, “machines could ease pain for doctors to sift through past records (which machines will do) and focus more on critical healthcare needs,” says Rohit Kapoor chief growth officer, Max Healthcare.
\n
\n\"\"
\nPolicyBazaar expects AI will be good to sell 85% of motor insurance policies over the next few months. It will soon start automating sale of health, term and other policies. Ashish Gupta, chief technology officer, PolicyBazaar, says, “AI is transforming the way we work.” The motivation is not just to keep customer acquisition costs low but also ensure that if business grows 100%, manpower expands merely 10-15%.
\n
\nHDFC Bank machines have journeyed from assisting humans by sending alerts to taking over repetitive processes such as monthly account balance updates or cheque book requests. Today, they can check on loan eligibility or create a risk profile of a customer. Processing loans, which took at least two months earlier, is now done in seconds, minutes or just a couple of days.
\n
\nNitin Chugh, country head, digital banking, HDFC Bank, says, “Banking used to be a very personal experience. Digital made it impersonal. But now with AI and customisation, it’s becoming personal again.” The bank’s AI chatbot, Eva, has already handled more than five million queries with 85% or higher accuracy. Analysts predict that by 2020, AI technology will be virtually pervasive in almost every new software product and service. Gartner predicts AI to be among top five investment priorities for more than 30% of chief information officers by then.
\n
\nSCALING CHALLENGES<\/strong>
\nHowever, there are certain limitations to a machine that is not human, neither a clone, but a very clever software. It can mimic basic functions and is good at repetitive tasks, but need a lot more time to fathom the complexity of human interactions. For instance, at Max hospitals which is beta testing machine applications, AI algorithms are tested by radiologists and tweaked if need be to improve their knowledge.
\n
\nEven if the AI tool is as accurate as a human, hospitals don’t want to take chances and have both humans and machines working together. Though this could change ushering in a leap for AI from labs to reality. Machines have comprehension issues with typographical errors, colloquial interactions and languages other than English or Hindi. The PolicyBazaar AI tool — based on Google platform API.ai and rebranded as Dialogflow — works well in English and Hindi but not regional languages.
\n
\nThe insurance platform has now started training it in Tamil, Telugu and Malayalam. Besides, Gupta does not see AI assisting beyond 85% of PolicyBazaar’s sales. “We need natural language processing, which may not be good enough to close all sales call,” he adds. If you want a loan in 10 seconds, there’s no room to negotiate. To take care of nuances such as a lower interest rate or deferred payment plan, a human will have to step in.
\n
\nALSO READ: Artificial Intelligence, Cloud becoming key technologies: Akash Ambani<\/a><\/strong>
\n
\nNonetheless, “The future needs to keep pace with technology,” says Chugh of HDFC. In tasks where a human does not add value to the company, the machine is going to be its most valuable asset. It improves productivity, cuts costs and helps deploy humans in more ‘thinking’ roles. Kumar of Ixigo believes we are already in an era of hyper-personalised experiences. So while it may be artificial, it’s still intelligence.
\n
\nWill Artificial Intelligence Take My Job?<\/strong>
\nTechnology versus employment is an age-old debate. But it’s becoming more and more real with each passing year, as companies lean towards automation to improve productivity and margins. Consider the numbers. A bank recently shrunk its card reconciliation team from 200 to just five. A 500MW thermal power unit manages with just 200 people today, compared with 2,000 a decade ago. PolicyBazaar plans to double its business without adding much headcount.
\n
\nThanks to AI, bots and algorithms, jobs are disappearing at an ostensibly faster pace than they are being created. K Sudarshan, managing partner, EMA Partners International, a C-level headhunter, says, “Operations across companies will be impacted by use of AI.” A corporate honcho who wished not to be named quips, “I would not want to be in college at this time.” However, Manish Sabharwal, chairman of TeamLease Services, the largest temp staffing company in India, feels, “AI might be relevant at company level but not at country level.” He points to India’s low per capita income of about $1,650, where World Bank ranked India 112th of 164 countries.
\n
\nCountries with higher per capita income (such as US with $45,000, Singapore with $50,000 or UK at $37,000) will use more AI platforms than India, as their labour costs are very high. In fact, Sabharwal sees technology workforce doubling to 8 million in just five years as more companies adopt technology tools. Ritesh Pai, chief digital officer, YES Bank, says, “When video conferencing started (back in the mid-1990s), people thought corporate travel will reduce, but that has actually grown 20% on-year. AI will assist humans, while humans will step in whenever complexity increases.”
\n
\nALSO READ: How Augmentative Intelligence staffs telcos with super human agents<\/a><\/strong>
\n
\nAI doesn’t just take over jobs; it creates new ones. For instance, a German automaker in India has a 15,000 team with 1,000 engaged in making cars — the rest in coding. In India, manufacturing employment may peak at 17-20% of the total jobs — up from 11% at present — while most new jobs will be in the services sector. It may well end up being a question of reskilling, rather than losing your job to AI.
\n<\/body>","next_sibling":[{"msid":62613116,"title":"With domestic market booming, Dell may expand manufacturing operations","entity_type":"ARTICLE","link":"\/news\/with-domestic-market-booming-dell-may-expand-manufacturing-operations\/62613116","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":62613152,"entity_type":"ARTICLE","title":"Will Artificial Intelligence take over jobs?","synopsis":"Artificial intelligence has stepped out of technology firms and is permeating sales, services related tasks at banks, insurance, FMCG, pharma, retail & other cos.","titleseo":"telecomnews\/will-artificial-intelligence-take-over-jobs","status":"ACTIVE","authors":[{"author_name":"Shelley Singh","author_link":"\/author\/19505\/shelley-singh","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/19505.cms?width=100&height=100&hostid=268","author_additional":{"thumbsize":true,"msid":19505,"author_name":"Shelley Singh","author_seo_name":"shelley-singh","designation":"Senior Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2018-01-23 08:30:22","lastupd":"2018-01-23 08:33:13","breadcrumbTags":["artificial intelligence","AI","Retail","Technology firms","industry","fmcg"],"secinfo":{"seolocation":"telecomnews\/will-artificial-intelligence-take-over-jobs"}}" data-authors="[" shelley singh"]" data-category-name="" data-category_id="" data-date="2018-01-23" data-index="article_1">

将人工智能接管工作吗?

人工智能已经走出科技公司,并渗透销售、服务相关的任务在银行、保险、快速消费品、医药、零售和其他cos。

雪莱辛格
  • 更新2018年1月23日凌晨08:33坚持
人工智能(人工智能)可以产生x射线在马克斯医疗报告。这个进化工具——目前在测试阶段被扫描程序与放射科医生的技术诀窍,数以百万计的患者记录。虽然它可能还没有能够读电影上的模糊,肺结核,在过去5年中,AI可以解释。

在PolicyBazaar.com上,几乎70%的汽车保险的保单都由机器人。HDFC银行贷款等产品在10秒的都是由机器加工的。在旅游平台Ixigo,机器人没有人意识到处理大多数查询。机器擅长检查候选标记的可能性被证实,最低票价,最佳时间订票等等。在任何阶段不涉及人类。

贝拉阿波罗慕尼黑,阳光的生活,ICICI伦巴第GIC,马鲁蒂,对银行和许多其他积极在日常事务中使用人工智能,提高生产力和规模。是的银行首席数字官:派认为人工智能平台做大量的重复性的工作,提高24 x7甚至新名词叫客户服务功能,在任何时代。“人工智能是一个机会公司可以利用自己的优势,“拜说。

再次获得个人
AI或机器模仿人类思维的能力,是慢慢地入侵企业工作场所。奥雅纳罗伊,研究室主任,Gartner说,“机器启用智能对话。银行、保险公司、财富管理公司、电子商务零售公司广泛使用机器进行预测分析,销售等等。“医疗AI可以诊断,协助药物提醒,甚至制定糖尿病或癌症的治疗途径。在不太遥远的未来”,机器可以减轻疼痛过去医生筛选记录(机器),将更多的注意力放在至关重要的医疗保健需求,“Rohit Kapoor说首席发展官马克斯医疗。


PolicyBazaar预计AI会好卖85%的汽车保险政策在接下来的几个月里。它将很快开始自动化销售健康、术语和其他政策。阿施施Gupta,首席技术官,PolicyBazaar说:“人工智能是改变我们的工作方式。“动机不仅仅是让客户获取成本低但也确保如果业务增长100%,人力扩大仅仅10 - 15%。

HDFC银行机器人从协助人类通过发送警报接管重复过程,如每月更新帐户余额或支票簿请求。今天,他们可以检查贷款资格或者创建一个风险的客户。处理贷款了至少两个月前,现在在几秒钟内完成,几分钟或者几天。

HDFC Nitin丘格、国家的头,电子银行,银行说,“银行曾经是一个非常私人的经验。数字没有人情味。但是现在AI和定制,再次成为个人。“银行的人工智能聊天机器人,伊娃,已经超过五百万查询处理85%或更高的精度。分析师预测,到2020年,人工智能技术将在几乎每一个几乎普遍的新软件产品和服务。Gartner预测人工智能成为五大投资重点为超过30%的首席信息官。

扩展的挑战
然而,机器有一定的局限性,不是人类,无论是一个克隆,而是一个非常聪明的软件。它可以模拟基本功能和善于重复的任务,但需要更多的时间来理解人工交互的复杂性。例如,马克斯医院测试机应用,人工智能算法由放射科医生测试,如果需要进行调整,以提高他们的知识。

即使AI工具是人类一样准确,医院不想冒险,人类和机器一起工作。虽然这可能会改变引入人工智能从实验室到现实的飞跃。机器理解印刷错误的问题,口语交流和语言除了英语和印地语。PolicyBazaar AI工具——基于谷歌平台API。人工智能和改名为Dialogflow——能够很好地用英语和印地语而不是地方语言。

保险平台已经开始训练它在泰米尔语、泰卢固语、马拉雅拉姆语。此外,古普塔并不认为AI协助PolicyBazaar超过85%的销售额。“我们需要自然语言处理,可能不够关闭所有的销售电话,”他补充道。如果你想要在贷款10秒,没有谈判的空间。照顾细微差别如低利率或延期付款计划,人类将不得不介入。

还读:人工智能、云成为关键技术:阿卡什·安巴尼

尽管如此,“未来需要跟上技术,“HDFC的丘格说。在人类的任务不增加公司价值,机器将是其最有价值的资产。它可以提高生产率,降低成本,帮助人类部署更多的“思考”的角色。Kumar Ixigo相信我们已经在hyper-personalised体验的时代。因此,尽管它可能是人工的,还是情报。

人工智能会我的工作吗?
技术和就业是一个古老的争论。但它越来越真实的一年又一年过去了,随着公司倾向于自动化来提高生产效率和利润率。考虑到数字。银行最近缩减其卡和解团队从200年到五。500 mw火电机组管理今天只有200人,与2000年相比十年前。PolicyBazaar计划业务,但并没有大幅增加人数的两倍。

由于人工智能、机器人和算法、工作正在消失在一个表面上的速度比被创建。K苏达山,管理合伙人,EMA伙伴国际,c级猎头,说,“将影响业务在公司的使用人工智能。”一位公司老总希望匿名打趣道,“我不会想要在大学。teamleas董事长“然而,人力资源服务,最大的临时雇员公司在印度,感觉,“人工智能相关公司层面上而不是在国家层面。“他指出印度的低人均收入约为1650美元,印度在世界银行排名第112位的164个国家。

人均收入较高的国家(比如我们45000美元,新加坡与英国50000美元或37000美元)将使用比印度更多的人工智能平台,作为他们的劳动力成本非常高。事实上,人力将技术劳动力翻倍到800万年的五年越来越多的公司采用的技术工具。是的银行首席数字官:拜说:“视频会议开始时(在1990年代中期),人们认为商务旅行将会减少,但这实际上已经实现20%的同比增长。AI将协助人类,而人类将会介入每当复杂性增加。”

还读:如何扩大的情报人员和超级人类代理电信公司吗

人工智能不只是接管工作;它创造了新的。例如,德国汽车制造商在印度有15000团队1000年从事制造汽车-其余的编码。在印度,制造业就业人数可能达到17 -就业总数的20%,高于目前的11%,而大多数新工作将在服务部门。很可能最终reskilling的问题,而不是AI失去你的工作。
  • 发表在2018年1月23日,在塔利班是坚持
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\"\"Artificial intelligence<\/a> (AI<\/a>) can generate X-ray reports at Max Healthcare. This evolving tool — in beta stage at present — is being programmed with radiologists’ knowhow, by scanning millions of patient records. And though it may not yet be able to read the blur on the film as tuberculosis, in five years, AI could make that interpretation as well.
\n
\nOn PolicyBazaar.com, almost 70% of motor insurance policies are sold by bots. HDFC Bank products such as ‘loan in 10 seconds’ are processed by machines. At travel platform Ixigo, bots handle most queries without people realising. Machines are adept at checking chances of a waitlisted ticked being confirmed, lowest fares, best time to book tickets and so on. There’s no human involved at any stage.
\n
\nApollo Munich, Birla Sun Life, ICICI Lombard GIC, Maruti, Yes Bank and many others are actively using AI in daily business — improving productivity and scale. Ritesh Pai, chief digital officer, Yes Bank, sees AI platforms do voluminous repetitive tasks and improve 24x7 functioning by servicing even NRI customers, in any times zone. “AI is an opportunity companies can use to their advantage,” says Pai.
\n
\nGETTING PERSONAL AGAIN<\/strong>
AI, or the ability of machines to mimic the human mind, is slowly but surely invading corporate workplaces. Arup Roy, research director, Gartner, says, “Machines are enabling intelligent conversations. Banks, insurance companies, wealth management firms, ecommerce and retail<\/a> firms are extensively using machines for predictive analysis, sales and so on.” Healthcare AI can diagnose, assist with medication reminders and even develop treatment pathways for diabetes or cancer. In not so distant future, “machines could ease pain for doctors to sift through past records (which machines will do) and focus more on critical healthcare needs,” says Rohit Kapoor chief growth officer, Max Healthcare.
\n
\n\"\"
\nPolicyBazaar expects AI will be good to sell 85% of motor insurance policies over the next few months. It will soon start automating sale of health, term and other policies. Ashish Gupta, chief technology officer, PolicyBazaar, says, “AI is transforming the way we work.” The motivation is not just to keep customer acquisition costs low but also ensure that if business grows 100%, manpower expands merely 10-15%.
\n
\nHDFC Bank machines have journeyed from assisting humans by sending alerts to taking over repetitive processes such as monthly account balance updates or cheque book requests. Today, they can check on loan eligibility or create a risk profile of a customer. Processing loans, which took at least two months earlier, is now done in seconds, minutes or just a couple of days.
\n
\nNitin Chugh, country head, digital banking, HDFC Bank, says, “Banking used to be a very personal experience. Digital made it impersonal. But now with AI and customisation, it’s becoming personal again.” The bank’s AI chatbot, Eva, has already handled more than five million queries with 85% or higher accuracy. Analysts predict that by 2020, AI technology will be virtually pervasive in almost every new software product and service. Gartner predicts AI to be among top five investment priorities for more than 30% of chief information officers by then.
\n
\nSCALING CHALLENGES<\/strong>
\nHowever, there are certain limitations to a machine that is not human, neither a clone, but a very clever software. It can mimic basic functions and is good at repetitive tasks, but need a lot more time to fathom the complexity of human interactions. For instance, at Max hospitals which is beta testing machine applications, AI algorithms are tested by radiologists and tweaked if need be to improve their knowledge.
\n
\nEven if the AI tool is as accurate as a human, hospitals don’t want to take chances and have both humans and machines working together. Though this could change ushering in a leap for AI from labs to reality. Machines have comprehension issues with typographical errors, colloquial interactions and languages other than English or Hindi. The PolicyBazaar AI tool — based on Google platform API.ai and rebranded as Dialogflow — works well in English and Hindi but not regional languages.
\n
\nThe insurance platform has now started training it in Tamil, Telugu and Malayalam. Besides, Gupta does not see AI assisting beyond 85% of PolicyBazaar’s sales. “We need natural language processing, which may not be good enough to close all sales call,” he adds. If you want a loan in 10 seconds, there’s no room to negotiate. To take care of nuances such as a lower interest rate or deferred payment plan, a human will have to step in.
\n
\nALSO READ: Artificial Intelligence, Cloud becoming key technologies: Akash Ambani<\/a><\/strong>
\n
\nNonetheless, “The future needs to keep pace with technology,” says Chugh of HDFC. In tasks where a human does not add value to the company, the machine is going to be its most valuable asset. It improves productivity, cuts costs and helps deploy humans in more ‘thinking’ roles. Kumar of Ixigo believes we are already in an era of hyper-personalised experiences. So while it may be artificial, it’s still intelligence.
\n
\nWill Artificial Intelligence Take My Job?<\/strong>
\nTechnology versus employment is an age-old debate. But it’s becoming more and more real with each passing year, as companies lean towards automation to improve productivity and margins. Consider the numbers. A bank recently shrunk its card reconciliation team from 200 to just five. A 500MW thermal power unit manages with just 200 people today, compared with 2,000 a decade ago. PolicyBazaar plans to double its business without adding much headcount.
\n
\nThanks to AI, bots and algorithms, jobs are disappearing at an ostensibly faster pace than they are being created. K Sudarshan, managing partner, EMA Partners International, a C-level headhunter, says, “Operations across companies will be impacted by use of AI.” A corporate honcho who wished not to be named quips, “I would not want to be in college at this time.” However, Manish Sabharwal, chairman of TeamLease Services, the largest temp staffing company in India, feels, “AI might be relevant at company level but not at country level.” He points to India’s low per capita income of about $1,650, where World Bank ranked India 112th of 164 countries.
\n
\nCountries with higher per capita income (such as US with $45,000, Singapore with $50,000 or UK at $37,000) will use more AI platforms than India, as their labour costs are very high. In fact, Sabharwal sees technology workforce doubling to 8 million in just five years as more companies adopt technology tools. Ritesh Pai, chief digital officer, YES Bank, says, “When video conferencing started (back in the mid-1990s), people thought corporate travel will reduce, but that has actually grown 20% on-year. AI will assist humans, while humans will step in whenever complexity increases.”
\n
\nALSO READ: How Augmentative Intelligence staffs telcos with super human agents<\/a><\/strong>
\n
\nAI doesn’t just take over jobs; it creates new ones. For instance, a German automaker in India has a 15,000 team with 1,000 engaged in making cars — the rest in coding. In India, manufacturing employment may peak at 17-20% of the total jobs — up from 11% at present — while most new jobs will be in the services sector. It may well end up being a question of reskilling, rather than losing your job to AI.
\n<\/body>","next_sibling":[{"msid":62613116,"title":"With domestic market booming, Dell may expand manufacturing operations","entity_type":"ARTICLE","link":"\/news\/with-domestic-market-booming-dell-may-expand-manufacturing-operations\/62613116","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":62613152,"entity_type":"ARTICLE","title":"Will Artificial Intelligence take over jobs?","synopsis":"Artificial intelligence has stepped out of technology firms and is permeating sales, services related tasks at banks, insurance, FMCG, pharma, retail & other cos.","titleseo":"telecomnews\/will-artificial-intelligence-take-over-jobs","status":"ACTIVE","authors":[{"author_name":"Shelley Singh","author_link":"\/author\/19505\/shelley-singh","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/19505.cms?width=100&height=100&hostid=268","author_additional":{"thumbsize":true,"msid":19505,"author_name":"Shelley Singh","author_seo_name":"shelley-singh","designation":"Senior Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2018-01-23 08:30:22","lastupd":"2018-01-23 08:33:13","breadcrumbTags":["artificial intelligence","AI","Retail","Technology firms","industry","fmcg"],"secinfo":{"seolocation":"telecomnews\/will-artificial-intelligence-take-over-jobs"}}" data-news_link="//www.iser-br.com/news/will-artificial-intelligence-take-over-jobs/62613152">