Tele-Talk新鲜的花,深入分析和观点从受人尊敬的行业领导者

导航COVID-19:服务提供者在一个具有挑战性的新现实

董事总经理阿南德•Bhaskar服务提供者业务,思科印度和南亚区域合作联盟,在跟踪,探讨了电信服务提供商的角色管理COVID-19,出现问题和前进的方向。

Anand Bhaskar
Anand Bhaskar 董事总经理、服务提供商,思科印度

In the present scenario, the role of telecom service providers has extended to that of \u2018enabler\u2019, in facilitating active tracking and management of the COVID-19 crisis, and keeping the economy running by allowing people to work from home. Just as importantly, they are helping communities, and families stay connected and entertained as self-isolation and social distancing become central to containing the crisis.

However, in meeting the rapidly increasing demands of broadband and mobile connectivity across a large and dispersed nation, service providers are facing a crisis of their own, in addition to the global pandemic. The primary challenge is the expansion of broadband bandwidth required to support the massive surge in overall usage of video conferencing, mobile voice service instant messaging, content streaming, etc. To put this in perspective, Cisco Webex registered 14.3 billion meeting minutes in the month of March. It is inspiring how quickly companies and state bodies have made the switch to a new way of working and connecting. Still, we must acknowledge the additional pressure that this is placing on telecom infrastructure.

Another concern brought to the fore by the current situation is the real-time redistribution of traffic caused by fluctuating \u2018busy hour\u2019 patterns. Along with their network partners, telecom service providers have high levels of automation and orchestration built into the networks to monitor and manage networks in real-time. The network is seeing a shift in traffic hotspots and peak usage hours, and as peak hours change, usage is flattening at different times. Consumers are also upgrading to faster speeds, and higher capacity data plans to support work and study from home needs.

To respond to all of this in near real-time, telcos are advancing investments and boosting network capacity to tackle the upsurge in data consumption and ensure uninterrupted mobile broadband connectivity to their retail and enterprise customers. They are activating alternate channels such as bank ATMs, pharmacies, and grocery stores to help customers who aren\u2019t online to recharge, and strengthening their digital channels to provide an outstanding customer experience even now.

Today, the internet has become critical to sustaining livelihoods and supply chains, with economies, governments, and communities relying on it to keep things moving, and telecom service providers are at the forefront of this. To manage the present surge, they need to ramp up their network transport capacity through rapid deployment of network equipment, upgrading networks remotely to increase capacity, and manage peak hour traffic through automation and orchestration solutions. They also need to reduce network congestion by enhancing subscriber connection speeds in congested cells to significantly expand overall cell capacity, which helps in absorbing growing subscriber traffic while ensuring network quality.

Aiding in these efforts, several companies are offering access to key technologies across network capacity expansion and congestion management to support service providers in managing the load on their networks. Further, many firms have extended easy financing options to telecom operators to help mitigate some of their financial challenges.

We are living in extraordinary times that call for such united efforts, as these problems are much too complex in magnitude and scale for anyone to solve alone. I truly believe that by working together, we will emerge stronger and better prepared from this crisis, which could serve as an impetus for service providers to transform into value-driven communication players by leveraging automation, security, and collaboration.

The current crisis is shaping a new reality for telecom service providers, who are working tirelessly to ensure seamless and uninterrupted connectivity across the country \u2013 undoubtedly the need of the hour. At this inflection point, enterprises need to stand with the telecom industry and leverage the power of technology to help them combat the challenges that they face.

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作为世界战争大流行,需要人们保持分开,连通性对我们所有人有了新的意义,变成一个关键和让我们在一起。目前支持政府危机的实时监控,远程工作的绝大多数国家的劳动力,和数以百万计的学生在线课程。每一天,新的商业模式和过程成为可能的互联网——在线医疗咨询、远程监测ICU病房、虚拟培训护士和医务工作者在流行的管理技能COVID-19连接状态的身体反应,关键的医疗中心,等等。和这个连接的核心电信服务提供商,提供一个重要的服务在这些空前的时期。

在目前的情况下,电信服务提供商的角色已经扩展到“推动者”,在促进COVID-19危机的主动跟踪和管理,并保持经济运行通过允许人们在家工作。同样重要的是,他们是帮助社区,隔离和家庭保持联系和娱乐时期和社会距离成为包含危机的核心。

然而,在会议的迅速增长的需求宽带和手机连接在一个大而分散的国家,服务提供商自己面临的危机,除了全球大流行。的主要挑战是扩大宽带带宽需要支持大量激增的整体使用视频会议,移动语音服务即时消息,内容流,等。从另一个角度看,思科网讯注册143亿年3月会议纪要。这是鼓舞人心的企业和国家机构的速度有多快的切换到一个新的工作方式和连接。然而,我们必须承认额外的压力,这是对电信基础设施。

另一个问题迫在眼前的现状是实时的流量再分配引起的波动忙时的模式。与他们合作的网络,电信服务提供商有高水平的自动化和编制内置实时网络监控和管理网络。网络是看到一个转变交通热区和高峰使用时间,高峰时间的变化,在不同的时间使用压扁。消费者也升级到更快的速度,更高的容量数据计划支持在家工作和学习的需要。

应对所有这些在接近实时的,电信公司正在投资和提高网络容量来解决数据消费的热潮,确保不间断移动宽带连接他们的零售和企业客户。它们激活备用通道,如银行自动取款机,药房,和杂货店,帮助客户不在线充电,并加强他们的数字渠道提供一个卓越的客户体验。

今天,互联网已经成为维持生计和供应链的关键,经济,政府,和社区依靠它来保持移动,和电信服务提供商的最前沿。管理目前的飙升,他们需要提高他们的网络传输能力通过快速部署的网络设备,网络远程升级增加容量,通过自动化和管理高峰小时流量和编制解决方案。他们也需要减少网络拥塞,提高用户连接速度在拥挤的细胞显著扩大整体电池容量,这有助于在吸收越来越多的用户流量,同时保证网络质量。

协助在这些努力中,几家公司提供访问关键技术在网络容量扩张和拥塞管理支持服务提供商管理网络的负载。此外,许多公司已经扩展容易的融资选择电信运营商,以帮助减轻他们的一些财政上的挑战。

我们生活在非常时期,呼吁这样的联合努力,因为这些问题太复杂的大小和规模,任何人独自解决。我真的相信通过共同努力,我们会从这场危机更强大和更充分的准备,这将作为动力服务提供商转变成符合通信玩家通过利用自动化、安全、和协作。

当前的危机是塑造一个新的现实的电信服务提供商,不知疲倦地工作,以确保无缝的和不间断的连接全国各地,无疑需要一个小时。在这个转折点,企业需要站在一起电信行业并利用科技的力量来帮助他们战斗,他们所面临的挑战。

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In the present scenario, the role of telecom service providers has extended to that of \u2018enabler\u2019, in facilitating active tracking and management of the COVID-19 crisis, and keeping the economy running by allowing people to work from home. Just as importantly, they are helping communities, and families stay connected and entertained as self-isolation and social distancing become central to containing the crisis.

However, in meeting the rapidly increasing demands of broadband and mobile connectivity across a large and dispersed nation, service providers are facing a crisis of their own, in addition to the global pandemic. The primary challenge is the expansion of broadband bandwidth required to support the massive surge in overall usage of video conferencing, mobile voice service instant messaging, content streaming, etc. To put this in perspective, Cisco Webex registered 14.3 billion meeting minutes in the month of March. It is inspiring how quickly companies and state bodies have made the switch to a new way of working and connecting. Still, we must acknowledge the additional pressure that this is placing on telecom infrastructure.

Another concern brought to the fore by the current situation is the real-time redistribution of traffic caused by fluctuating \u2018busy hour\u2019 patterns. Along with their network partners, telecom service providers have high levels of automation and orchestration built into the networks to monitor and manage networks in real-time. The network is seeing a shift in traffic hotspots and peak usage hours, and as peak hours change, usage is flattening at different times. Consumers are also upgrading to faster speeds, and higher capacity data plans to support work and study from home needs.

To respond to all of this in near real-time, telcos are advancing investments and boosting network capacity to tackle the upsurge in data consumption and ensure uninterrupted mobile broadband connectivity to their retail and enterprise customers. They are activating alternate channels such as bank ATMs, pharmacies, and grocery stores to help customers who aren\u2019t online to recharge, and strengthening their digital channels to provide an outstanding customer experience even now.

Today, the internet has become critical to sustaining livelihoods and supply chains, with economies, governments, and communities relying on it to keep things moving, and telecom service providers are at the forefront of this. To manage the present surge, they need to ramp up their network transport capacity through rapid deployment of network equipment, upgrading networks remotely to increase capacity, and manage peak hour traffic through automation and orchestration solutions. They also need to reduce network congestion by enhancing subscriber connection speeds in congested cells to significantly expand overall cell capacity, which helps in absorbing growing subscriber traffic while ensuring network quality.

Aiding in these efforts, several companies are offering access to key technologies across network capacity expansion and congestion management to support service providers in managing the load on their networks. Further, many firms have extended easy financing options to telecom operators to help mitigate some of their financial challenges.

We are living in extraordinary times that call for such united efforts, as these problems are much too complex in magnitude and scale for anyone to solve alone. I truly believe that by working together, we will emerge stronger and better prepared from this crisis, which could serve as an impetus for service providers to transform into value-driven communication players by leveraging automation, security, and collaboration.

The current crisis is shaping a new reality for telecom service providers, who are working tirelessly to ensure seamless and uninterrupted connectivity across the country \u2013 undoubtedly the need of the hour. At this inflection point, enterprises need to stand with the telecom industry and leverage the power of technology to help them combat the challenges that they face.

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